Experience with Chanel refurbishing/repair
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Hi Laneige. I don't actually know the answer to that one. But the big point is that whomever they are using is deemed by CHANEL, to be doing the work to a sufficient standard, that CHANEL will put their name behind it. The bag I had worked on was an extremely old vintage in a very unusual colour. Only CHANEL have their own parts. So even if it is done outside, it becomes a CHANEL repair.
In some countries, CHANEL only does hardware repairs. A few years ago, I asked to have some leather cleaned and CHANEL Japan said no. I haven't asked them to do anything other than hardware repairs since. But I did ring the Rue Cambon shop once and asked about having older bags restored. The woman kindly told me in English, that CHANEL can restore their own products and that I could ask my local boutique to have items sent to Paris, if needed. In haven't seen any photos of restoration done in Paris or seen pricing yet. So I haven't used it. If I knew the costs and processes, I'd do it. But the CHANEL USA service looks to be a great deal to me. I sent my bag by EMS and it came back FEDEX, so there was duty to be paid on the cost of the repair, which worked out to about $30.
Thank you for this information. The hardware being kept as is to me is very important, as it is in amazing condition (looks like new) and I am really fond of it, and don't want new hardware, only restored leather color.
The only peeling is the inside pocket; the outside color is not peeling at all just no longer white.
tutushopper said:
I totally know what you mean. I too just bought a vintage piece from ebay for rhe first time. The gold hardwear was in immaculate condition but the leather had to be refurbished. I just dropped off the bag on Sunday and can't wait to get her back in 3 months..
I will do a side by side comparison of before and after I get her back. Good luck with your baby!
Thank you for sharing your experience. I recently purchased a vintage bag off the bay from a very reputable seller and it looked like the bag had been redyed to the most lovely red but the hardware needs to be replated/replaced because the ghw is a little faded(for lack of a better descriptor). Sounds like I should take my chances and have it sent it!
Hi
Just bought a vintage Chanel handbag (my first!) - I absolutley LOVE it! I really wanted a vintage and was fully prepared for the fact that it may need some TLC and have been looking at all the comments of refurbs and repairs at the Chanel spa.
Just wondered if you think they'd be able to renew the piping on my handbag (see attached pic) and also if anyone has any idea what the cost of this is likely to be? (I phoned Chanel London but they said they don't have a price list as they need to see the bag first)
Also, wondered if anyone has any opinions on whether to go for a full refurb or not? Some of the stitching needs cleaning but not sure whether I would be better having it re-dyed?
I don't plan on ever parting with my beloved Chanle but just out of interest, does having a refurb affect the value/re-sale of the bag? (I noticed a very reasonably priced and beautiful Chanel on ebay recently where the seller mentioned it had been refurbed and it didn't seem to attract any bids although other more expensive bags were selling!??)
I'm a Chanel newbie so any advice would be much appreciated - thank u x
Just bought a vintage Chanel handbag (my first!) - I absolutley LOVE it! I really wanted a vintage and was fully prepared for the fact that it may need some TLC and have been looking at all the comments of refurbs and repairs at the Chanel spa.
Just wondered if you think they'd be able to renew the piping on my handbag (see attached pic) and also if anyone has any idea what the cost of this is likely to be? (I phoned Chanel London but they said they don't have a price list as they need to see the bag first)
Also, wondered if anyone has any opinions on whether to go for a full refurb or not? Some of the stitching needs cleaning but not sure whether I would be better having it re-dyed?
I don't plan on ever parting with my beloved Chanle but just out of interest, does having a refurb affect the value/re-sale of the bag? (I noticed a very reasonably priced and beautiful Chanel on ebay recently where the seller mentioned it had been refurbed and it didn't seem to attract any bids although other more expensive bags were selling!??)
I'm a Chanel newbie so any advice would be much appreciated - thank u x
Attachments
Alright I asked my SA here in Chicago where the bag's go for Spa treatment or refurb and they told me that the bags do in fact go to France (at least from Chicago) They will once in a while use a good leather person local if it is something that is a quick fix, but anything major it goes over seas
Just for info... When I spoke to Chanel London today, they said that all of their UK boutiques send bags to Paris for repair/refurb too x
I need to get a female stud replaced on a Chanel 2.55. Does anyone know how long such a repair will take? I'd hate to lose the purse for weeks over a small change
Take it to your Chanel dealer and ask them if it has to go to Paris your looking at a couple months minimally for it to be repair and sent back.
Hi Girls,
I would like to bring in my pink classic medium cavier purse to Chanel to get it refurbished. The sewing on the chain strap has come off, and a bit of the strap is poking out. Do you girls know how much chanel would charge to resew it back together? Would they even do that?
I'm also worried that the chanel store might turn me away as I did not purchase the bag from there but on ebay. However, I am sure it is authentic
I would like to bring in my pink classic medium cavier purse to Chanel to get it refurbished. The sewing on the chain strap has come off, and a bit of the strap is poking out. Do you girls know how much chanel would charge to resew it back together? Would they even do that?
I'm also worried that the chanel store might turn me away as I did not purchase the bag from there but on ebay. However, I am sure it is authentic
^ The most they charge is $265 and that is for a complete refurbishment. They currently have my GST, which I purchased from NM and not from Chanel. No problem on their part sending it in. Be warned though, I took mine in around April 23rd and as of today, it still has not returned yet. I just wanted them to re-dye the purse and fix the corners as they were worn out. Apparently they are going to be replacing the hardware as well.