Experience with Chanel refurbishing/repair

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I've never had a wallet done, although I have taken in a clutch for repair. It was the same price as repairing a bag.

OK, did a bit of research and to repair small leather goods is $55. Not sure if a wallet counts as a small leather good though... maybe depends on size?

Hi. Have you had a wallet done at all? If so, how much was it & did they do a full refurb or not?
 
Thanks, this is really good info! Thank you so much :D
When I went into the Dublin boutique, I was told all the repair or work will be doen in Paris, it will need to be sent over, takes about 2-3 months.

You are welcome!!! I keep posting the price list and it keeps getting lost and hidden within other threads. I just started a new thread with the list in the first post and some other tips.

http://forum.purseblog.com/chanel/price-list-for-chanel-repair-refurbishment-spa-service-698989.html

Hopefully more people will see the list and get their questions answered! ;)
 
I've never had a wallet done, although I have taken in a clutch for repair. It was the same price as repairing a bag.

OK, did a bit of research and to repair small leather goods is $55. Not sure if a wallet counts as a small leather good though... maybe depends on size?

Thanks for that. I had my husband's wallet relined in Japan and it cost me about the equivalent of US$120 to have it done, although some of their other minor repairs to my vintage jewellery & sunnies have been incredibly inexpensive.

Chanel Japan also do not do any recoloring, so for those kind of repairs, I have so far sent one item to the USA for repair. I'd been considering sending a couple of my wallets over there for recoloring and relining.

You are welcome!!! I keep posting the price list and it keeps getting lost and hidden within other threads. I just started a new thread with the list in the first post and some other tips.

http://forum.purseblog.com/chanel/price-list-for-chanel-repair-refurbishment-spa-service-698989.html

Hopefully more people will see the list and get their questions answered! ;)

When I sent an item to the USA, I found that CHANEL always use FEDEX for transport. So while CHANEL provided documentation clearly showing the item was a repair and a return of my goods, FEDEX billed me customs duty on the declared value! Just something to know. But it was not enough to stop me wanting to send items overseas for repair.
 
I am thinking of sending my vintage bag for refurbishing at the Chanel boutique, but since I don't have the original box anymore, do they send back the bag after refurbishing in a Chanel box or a regular box?
 
I am thinking of sending my vintage bag for refurbishing at the Chanel boutique, but since I don't have the original box anymore, do they send back the bag after refurbishing in a Chanel box or a regular box?

My vintage bag came back wrapped beautifully in Chanel paper and in the current style of Chanel box. It was lovely.
 
Does anyone have experience with a scratch? Are they able to take out a small nail scratch on a quilt of the leather?
Thanks!

For lambskin, just the natural oils from our fingers takes away the surface scratch if you rub it gently for a few minutes. There are also good products from lovinmybags.com but if the scratch is deep enough that it penetrated the underlying leather, you might want to take it to your Chanel boutique for repair. HTH, Good luck!
 
I am so upset! I gave my brand new reissue for repair due to 2 small stitches that came undone after 2 uses. I gave the bag on June 7 and got a call today saying the bag came back BUT Chanel repaired one stitch and did not do the other! How does that happen? They had the bag for 3 months to repair 2 small stitches and only repaired 1? Unbelievable! They have to send the bag back to Chanel. So frustrating.....
 
I was wondering if anyone had experience with refurbishing a silver metallic WOC. There is slight wearing away at the pocket edge, where it rubs against your side. It still looks fantastic but it's starting to bother me a bit.
 
Hi!
I'm very new to this and am hoping to get some help! My GF has had a screw fallen out from her GST and already paid over £120 to have it replaced! It's fallen out again and she isn't in a position to get it replaced at the mo, so I'm hoping to find somewhere that I can pick up a screw from for this bag, to repair it as a surprise!
Thanks
 
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