Experience with Chanel refurbishing/repair

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#526
Hello,
I have a milky color Chanel shopper tote in patent leather. The chain is broken and I can't find it . Do you think Chanel spa will accept to replace the whole chain for me?
Basically I have the body of the bag but no strap, no handle to carry.
I saw the price list and there is the option of replace leather chain, but I am not sure if they would do the whole thing for me.
Please help ,

Thank you
 
#528
I just got a vintage Chanel that has serial number #5457262. Does any of you ladies know what year this bag was made in?

As well, the hardware and chain are a little dull. I would like to get them replaced. Has any of you done this and how did it turn out? I would also like to know the how much this service is going for.

I would love to hear from you ladies soon!

Thanks a bunch in advance!

Cheers,

Lilo
 
#529
Lilo484 said:
I just got a vintage Chanel that has serial number #5457262. Does any of you ladies know what year this bag was made in?

As well, the hardware and chain are a little dull. I would like to get them replaced. Has any of you done this and how did it turn out? I would also like to know the how much this service is going for.

I would love to hear from you ladies soon!

Thanks a bunch in advance!

Cheers,

Lilo
Click to expand...

The late 90s....like 98/99.
 
#530
Hi! I got questions on chanel repairs and hoping that the ladies here can help me with =).

Well, I got some problem with the turnlock on my lambskin chanel bag and planning to get it repaired at the chanel store. So the SA at the store told me that they have to send the bag to Paris and got it fixed there which will take 6 - 9 months! So my questions are:

Is it normal to take 6 - 9 months for a bag to be repaired? FYI I live in Jakarta, Indonesia, so maybe this got to do with the long time needed to repair it

Do they give you like a guarantee or something (like a receipt or document or anything..) that sort of guarantee your bag to (at least) not got lost or back in a worse condition?

I am just so nervous sending my bag away for 9 months. I really appreciate any answer you ladies can give =)
 
#531
chriseve said:
The late 90s....like 98/99.
Click to expand...

Thanks a bunch, Chriseve!

I have no idea how to read the serial numbers. Could you be kind enough to teach me how? Like what year serial numbers start with what and when Chanel started using the hologram.

Thank you very much for your time! You ladies here are so kind...

Regards,

Lilo:tup:
 
#532
Lilo484 said:
Thanks a bunch, Chriseve!

I have no idea how to read the serial numbers. Could you be kind enough to teach me how? Like what year serial numbers start with what and when Chanel started using the hologram.

Thank you very much for your time! You ladies here are so kind...

Regards,

Lilo:tup:
Click to expand...

Yoogi's closet has a listing of serial numbers by year on there site. I think it's in the designer reference section.
 
#533
Lilo484 said:
Thanks a bunch, Chriseve!

I have no idea how to read the serial numbers. Could you be kind enough to teach me how? Like what year serial numbers start with what and when Chanel started using the hologram.

Thank you very much for your time! You ladies here are so kind...

Regards,

Lilo:tup:
Click to expand...

You just sort of go backwards..

14 / 15 - 2011, 2012
13 - 2009, 2010
12 - 2008, 2009
11 - 2007, 2008
10 - 2005, 2006
9 - 2004, 2005
8 - 2003, 2004
7 - 2002, 2003
6 - 2000, 2001
5 - 1998, 1999
.
.
.
I'm sure there's some overlaps...
 
#534
I had my goldtone necklace which I bought from the Woodbury Commons a few years ago, replated in July last year. The CC had lost its plating so I sent it in and received it 2 months later. To my surprise, they did not charge me for it?! I think it would have been $90 or so for it, but they had scratched the price out? The SA looked surprised to see that as well, but I was quite happy! Must be that they thought it was a defect. I did notice though that the tiny CC that were etched onto the main CC were not really visible anymore since they just replated the entire necklace. I also found that the clasp was difficult to open/close - but how could I complain?! :D
 
#536
Hi everyone, I have a gorgeous Chanel 2.55 flap bag in black jersey fabric, which I find really practical. I really love it as I can dress it up or down. I feel I can use it without worrying about the slightest mark; it’s a really super user-friendly Chanel bag.
The problem I have is the chain strap is only about 17” long, 8 ½” doubled. I would use it far more if I could have a longer strap fitted. I could then wear it across the body or on the shoulder when doubled. Does anyone know where I can have this done in the UK, preferably online? It must be such a simple thing to do; if I had a longer chain I could even do it myself!
Thanks
 
#538
I just received my vintage lambskin flap back from San Francisco Chanel boutique after a repair. They relined the inner pockets which had gotten sticky and unusable. $110 plus shipping. It took 5 weeks ( they initially quoted 4-6 months). The repair is well done, and they didn't mess up the pristine exterior. I was bummed that they didn't send it back with a new dust bag or box, though. Other people have apparently received these with their repaired bags. Maybe I should have asked.
 
#539
Karenaellen said:
I just received my vintage lambskin flap back from San Francisco Chanel boutique after a repair. They relined the inner pockets which had gotten sticky and unusable. $110 plus shipping. It took 5 weeks ( they initially quoted 4-6 months). The repair is well done, and they didn't mess up the pristine exterior. I was bummed that they didn't send it back with a new dust bag or box, though. Other people have apparently received these with their repaired bags. Maybe I should have asked.
Click to expand...

Thanks for the update! Sounds like a good outcome. They only give out modern boxes when they have them. You were just unlucky I guess. But your bag sounds good.
 
#540
Hi! I have noticed that a stitch was coming off from my bag (black, caviar flap) and the hardware came off as well (not the turn lock itself but the hardware plate). I purchased it in January 2011 at the Chanel Boutique at Holt Renfrew in Vancouver. Does any one know if the store can do something about it ? I don't think i should have to pay a fee for this since the bag is not even a year old. thoughts?
 
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