Experience with Chanel refurbishing/repair

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#466
i have a vintage chanel single chain flap purse/bag however i repaired it because there was a huge hole in the bag but it looks good however i heard chanel doesnt help you repair if it has been repaired elsewhere or hopefully im worng about htis. but i only want to get new chains for the bag is this possible? please help
it is a gold leather interlocked chain strap and the gold has discoler into silver on only have some parts of the metal. thank s for your help always
 
#469
douxamere said:
i have a vintage chanel single chain flap purse/bag however i repaired it because there was a huge hole in the bag but it looks good however i heard chanel doesnt help you repair if it has been repaired elsewhere or hopefully im worng about htis. but i only want to get new chains for the bag is this possible? please help
it is a gold leather interlocked chain strap and the gold has discoler into silver on only have some parts of the metal. thank s for your help always
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Just don't tell them u repaired it elsewhere
 
#471
I just bought this from Yoogi's Closet today:

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It was made in 1990 so obviously it's vintage. Do you think Chanel can make the leather in the front and worn edges look brand new again? It's metallic so I was wondering if they're able to do that.
 
#472
I paid about $250, maybe a bit more?? This was about a yr ago for a "total refurb" The bag was worn alot and the straps were coming apart from the bag. They replaced all of this, buffed the bag, and also shined all the gold hardware. Totally worth it, b/c it looked brand spanking new. This was in the NY store, I believe on 57th?
 
#474
Hello - I sent my reissue flap to the Chanel boutique to replace a missing link in the strap. Since it's a reissue, do they fold the bottom and flatten the bag while in transit to the repair center? I know that's how the reissue is meant to look but, I actually prefer the bottom to be nice and structured.

I'm kind of worried now... it pains my heart to think that my bag is being flattened as I type... :cry:
 
#475
I just bought a vintage lambskin flap too. I am wondering the same thing about how the lambskin feels after refinish. I've been reading about how it's not as soft :( Maybe I will just change out the hardware. Anybody got a lambskin flap refinish?? What's the result like?? I would love some advice!!
 
#476
I've got a vintage black lambskin XL maxi and the screws that hold the interlocking cc's together with the back of the twist lock unscrewed, came off and my cc's etc fell off my bag. Has this happened to anyone, how do I get new screws as I lost em when they fell out.
 
#477
Jelly Belly said:
Thanks so much for the info! I would definitely love to hear any update of your bag when you get it back! Sounds exciting!
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So, I received my bag from Chanel Calgary today. I was told my bag was refurbished in Vancouver not Paris. Initially I was told Vancouver cannot do it so they had to send it to Paris, but apparently the bag came from Vancouver last week not Paris. It was another SA that called me last week, not the same person, so I didn't ask too many questions, I was just happy my bag is clean and will be shipped back to me.

They did an amazing job cleaning the bag and fixing the loose stitching. Too bad I didn't think of taking a pic before bringing it to them. But it was very dirty. The bag looked like it was gray, not light blue. Now the bag is clean and looks more like blue. Although, it does not look very 'light blue'. It was not redyed. I didn't ask for it to be redyed, I thought it was part of 'total refurb'. But I am okay with that. For me, it's better to keep it's original color. The lambskin still feels soft, but I noticed the leather is now very dry. Will the leather release any oil? Or will the bag remain dry forever? Anybody know? But again, I am just happy that the bag is now clean and can be carried. It was yucky filthy, so I am so thankful that it is now in a usable state. I will try to post pix, I'm not so good at this.

All in all, I am happy with the service and the price I paid. They sent the bag thru fed ex last Friday and I got it today (Monday). It was in a chanel box but I forgot to ask for a dustbag. Can you ask for that? I wish I had asked. Oh well. At least it was in a box. So, I hope my story helps other Canadians out there :smile1:.

I also must add that this is bag is almost 20 yrs old, so for it to look like this is just unreal. I'm so happy :D.
 

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#478
Can anyone share their experience with repairs at Chanel Hong Kong / Macau? My 4 year old GST is pretty beaten up and the corners are scuffed, one corner is now greyish, with top leather gone. I love how the bag gains character with use, but would want to refurbish it so it won't totally die sooner or later. I figure with the amount of business from PRC tourists in these 2 cities, Chanel might not even bother handling repairs as each tourist just purchase literally dozens of bags which brings in the commission - my repair business might be the last thing they want to handle. Anyone has brought in bags for repair there? Inputs would be appreciated. TIA!
 
#479
scheron77 said:
So, I received my bag from Chanel Calgary today. I was told my bag was refurbished in Vancouver not Paris. Initially I was told Vancouver cannot do it so they had to send it to Paris, but apparently the bag came from Vancouver last week not Paris. It was another SA that called me last week, not the same person, so I didn't ask too many questions, I was just happy my bag is clean and will be shipped back to me.

They did an amazing job cleaning the bag and fixing the loose stitching. Too bad I didn't think of taking a pic before bringing it to them. But it was very dirty. The bag looked like it was gray, not light blue. Now the bag is clean and looks more like blue. Although, it does not look very 'light blue'. It was not redyed. I didn't ask for it to be redyed, I thought it was part of 'total refurb'. But I am okay with that. For me, it's better to keep it's original color. The lambskin still feels soft, but I noticed the leather is now very dry. Will the leather release any oil? Or will the bag remain dry forever? Anybody know? But again, I am just happy that the bag is now clean and can be carried. It was yucky filthy, so I am so thankful that it is now in a usable state. I will try to post pix, I'm not so good at this.

All in all, I am happy with the service and the price I paid. They sent the bag thru fed ex last Friday and I got it today (Monday). It was in a chanel box but I forgot to ask for a dustbag. Can you ask for that? I wish I had asked. Oh well. At least it was in a box. So, I hope my story helps other Canadians out there :smile1:.

I also must add that this is bag is almost 20 yrs old, so for it to look like this is just unreal. I'm so happy :D.
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That is amazing news! I am happy for you that they were able to breath new life into this bag! It looks amazing! Thank you so much for sharing!
 
#480
JODES83 said:
I've got a vintage black lambskin XL maxi and the screws that hold the interlocking cc's together with the back of the twist lock unscrewed, came off and my cc's etc fell off my bag. Has this happened to anyone, how do I get new screws as I lost em when they fell out.
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The same thing happened to me with my vintage maxi xl. I brought it to Chanel at the Wynn in Las Vegas. They were AMAZING.

One of the screws on the back of the cc lock had come off, and I asked them if they could replace it. I also had some loose 'o' rings (the o rings that are attached to the opening of each strap), but I didn't ask them to fix it. They sent it off to be fixed and overnighted it to my house in CA. When it came back to me, the cc lock was fixed, the o rings were reinforced, and they replaced the chain for me! The lovely SA wrote me a card and called me to let me know that she noticed that the chain looked a bit tarnished and decided to go ahead and change that out for me. They didn't charge me a thing. Not even for shipping.
 
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