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So, I received my bag from Chanel Calgary today. I was told my bag was refurbished in Vancouver not Paris. Initially I was told Vancouver cannot do it so they had to send it to Paris, but apparently the bag came from Vancouver last week not Paris. It was another SA that called me last week, not the same person, so I didn't ask too many questions, I was just happy my bag is clean and will be shipped back to me.
They did an amazing job cleaning the bag and fixing the loose stitching. Too bad I didn't think of taking a pic before bringing it to them. But it was very dirty. The bag looked like it was gray, not light blue. Now the bag is clean and looks more like blue. Although, it does not look very 'light blue'. It was not redyed. I didn't ask for it to be redyed, I thought it was part of 'total refurb'. But I am okay with that. For me, it's better to keep it's original color. The lambskin still feels soft, but I noticed the leather is now very dry. Will the leather release any oil? Or will the bag remain dry forever? Anybody know? But again, I am just happy that the bag is now clean and can be carried. It was yucky filthy, so I am so thankful that it is now in a usable state. I will try to post pix, I'm not so good at this.
All in all, I am happy with the service and the price I paid. They sent the bag thru fed ex last Friday and I got it today (Monday). It was in a chanel box but I forgot to ask for a dustbag. Can you ask for that? I wish I had asked. Oh well. At least it was in a box. So, I hope my story helps other Canadians out there.
I also must add that this is bag is almost 20 yrs old, so for it to look like this is just unreal. I'm so happy.
Hi there! Since everyone here has had some experience with a Chanel bag that needed to be repaired or refurbished, I was hoping you could help me with a question I have regarding the Chanel hardware. I would like to purchase my first Chanel bag this summer, but have been having trouble finding a bag that fits my needs. I love the silver hardware--that is my preference. However, I found a flap bag at Neimans from Chanel's Fall line that is absolutely perfect for me, and it has the most beautiful matte gold hardware. My only concern is that I've had issues with gold hardware on two bags (Banana Republic and Coach) that sort of tarnished over time. I've never had that issue with any silver hardware. Of course, Banana Republic and Coach are not Chanel, and I expect that the quality would be drastically different. But, I would love some confirmation, if possible. So, here's my question(s): Is the silver hardware more long-lasting than gold? Does anyone have any experience with either the silver or the gold tarnishing? I would appreciate any comments. Thanks in advance!
Since the gold hardware from Chanel is no longer gold plated, whether matte or shiny, it might be too soon since this change took place, to know if the new, unplated gold hardware is going to tarnish or not. However, Chanel should replace it in the future should it tarnish, for a price, if the bag is older than 1 year. I would tell you to purchase the one you really love knowing that you may need to have it replaced in the future.
Hi all,
My questions might be silly, but I am just wondering if any of you had experience with Chanel bourique repair your vintage or old Chanel bags. if the conors of the bag are scratched, would a visit to Chanel boutique fix the problem? I know it can be a silly questions, anyways, I attached 2 photos I found online to show what I am talking about.
Thanks![]()
I purchased my handbag at a Saks but I live much closer to a Chanel boutique. Any chance I could take it there for a cleaning? Also, How much does it cost at each/does it cost the same?How long until I get it back? Thanks
TIA
They can definitely touch up the paint loss and it will look a lot better after you get it repaired. I've had this done on several of my bags as I own mostly vintage Chanel bags.
They can definitely touch up the paint loss and it will look a lot better after you get it repaired. I've had this done on several of my bags as I own mostly vintage Chanel bags.
Thanks for letting me knowThis is great news, as I much prefer the vintage chanels as well
Thanks again