Experience with Chanel refurbishing/repair
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Hi everyone! I was just wondering about how much it costs to have a Chanel bag refurbished? Does anyone know?
Hi. If you are in the USA, click on the link in the post above yours. If in another country, take the bag to Chanel for an estimate.
I just got my wallet back after 3 months of it being at Chanel and honestly I am not really impressed. First by the fact that it took 3 months, I have a smaller wallet not even a big one. On top of that I got it back and it looks fine but I honestly expected more.Originally, I had call the Chanel store a few days ago asking when I would receive the wallet, the woman I spoke would said she would find out but that it should have been back already. She asked for my # and said she would give me a call back.
Flash forward 5 days and no word from Chanel. I called again and she said she that they said the wallet should be on it's way. She called me back yesterday saying it came in. I went in excited b/c I mean seriously my little wallet was gone 3 months and I am expecting magic. I looked at it and it looked better but not amazing. It originally had rubbing at the edges and that is what I wanted fixed also the hw was a bit scuffed and I wanted that replaced. They did not change the hw they just fixed the edges which looked just ok.
I was a bit annoyed but just took the wallet because I felt like if I gave it back to them I wouldn't see it for another 3 months. My DH said he thinks the shoe maker could have done a better job fixing the rubbing at the edges. Total disappointment.
Flash forward 5 days and no word from Chanel. I called again and she said she that they said the wallet should be on it's way. She called me back yesterday saying it came in. I went in excited b/c I mean seriously my little wallet was gone 3 months and I am expecting magic. I looked at it and it looked better but not amazing. It originally had rubbing at the edges and that is what I wanted fixed also the hw was a bit scuffed and I wanted that replaced. They did not change the hw they just fixed the edges which looked just ok.
I was a bit annoyed but just took the wallet because I felt like if I gave it back to them I wouldn't see it for another 3 months. My DH said he thinks the shoe maker could have done a better job fixing the rubbing at the edges. Total disappointment.
I'm sorry if the question has been asked before, but will Chanel refurbish an item even if you have not purchased it with them???
Anybody have experience having a Chanel refurbed in Canada?
Thanks a whole bunch!
Anybody have experience having a Chanel refurbed in Canada?
Thanks a whole bunch!
Hi Jelly,
I have a light blue lambskin flap that was given to me and its almost 18 yrs old and is very dirty with some loose stitching. I don't have any paperwork on it and I didn't purchase it myself. I heard as long as it is authentic they will fix it even without proof of purchase. I took it to Calgary Chanel on the 2nd of this month and today I got a call from them saying that my bag is now in Paris (I was told they will ship it to Vancouver but they had to ship it to Paris d/t to its condition). The manager told me that they cannot guarantee that it will look new but they will do their best. They charged me $250 for everything today and they will also cover the cost for shipping it to me in Edmonton. She said it will take 2-3 weeks. I heard from some threads that if the bag goes to Paris it will take 2-4 months, so I guess we will see. I hope this info will help you and other Canadians wondering about refurbishing.
Thanks so much for the info! I would definitely love to hear any update of your bag when you get it back! Sounds exciting!
Wow! Thanks for posting. This is so exciting. I would love to have one of my older bags refurbished in Paris. I am going to ring them later today because I can't get the leather work done here. Hope it goes well for you.
Hermes will clean their bags and make them look like new. Does Chanel have such a service? Do they have a service to "pre-treat" a bag so that it stays new looking? I was specifically wondering about the distressed grey 2.55 bags. Has anyone pre-treated these so that they won't get ruined in the rain if you should somehow get caught in a storm, or something spills on it. All my other Chanel bags are caviar which I felt are pretty durable, but lambskin, even distressed lambskin, scares me.
Thanks so much!
Thanks so much!
I've had work done on a vintage bag that I received as a gift. Sometimes the SA's are not as nice as others, but if you have a good relationship with one, you can have great service. I haven't had extensive work done, but small things never take too long, but definitely aren't fast either.
I have got a vintage beige lambskin flap that was preowned. It's a little dirty and I am wondering how can I get it cleaned. I'm from Singapore and I don't have any paperwork on the bag at all. It still has it's hologram sticker though. Will Chanel in Singapore accept the bag or should I use a cleaning service instead? Anyone can help?
had mine sent in, had a snag in it, they repaired and cleaned, ruined the flap with however they press them, just on inside, repair was ok, they had it 4 months, not really pleased, becuz of the flap damamge, and inside wasnt cleaned that well, i ask for complete refurbish if needed, not satisfied, but chanel only charged me 55 cuz they had it so long, but when i got it, i kno it was becuz of the damage,