Experience with Chanel refurbishing/repair

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Hi thank you for your replies .....i think that lock was marvellous much better than those of today as well as the chain...but the lady at 57th boutique once i gave it to her she start saying..."we change this" " we change that " so it is like new....but sometimes old is better especially with fashion brands where quality of past years was way much better than that of today ! Ok once i get it back i will post pictures to see what happend to it ! i just wanted to change the interior though...the shoulder chain had the gold a bit faded away...mmmmm will see

I think we are talking about different kinds of locks. The one I am describing has a CC front and behind it, is a pin that goes into a round metal dish. Changing that style to a turnlock is a good idea. Is that the kind you have on your bag?
 
yes i think we are talking about different lock. Mine was the regular cc lock very cute .. and it is a mini flap bag ...but so small not like the mini of today, you couldnt even fit a wallet, just a pack of cigarette and a lipstick! (i dont smoke by the way!:yahoo:) i wish i had made pictures before giving it back but i should have a video if i can only figure out where is it !:nuts: but i will post a picture once i get it back...the 8 weeks wait is almost over !
 
Hi! I just got my vintage black M/L lambskin 2.55 and totally disappointed with the condition. not only it has patches and discolouration, it looks almost dark brown to me!! :sad:
the gold hardware is dull as well but that is excusable to me as the bag is around 15-20 yrs old. i'm so in love iwth the soft and smooshy leather.

I was wondering whether anyone had their bags redyed/fully refurbished in London/ Manchester? Anywhere in UK? How much will it costs? How's the result? I really need some advices. Totally disappointed with my first Chanel. :cry:
 
Hi everyone, do you think Chanel will replace the chains for longer ones? i just bought a vintage camera bag and the chains are shorter than expected. I'm short, so I wanted to be able to wear it cross-body like my m/l.
 
I bought a chanel classic and the lock fell off after wearing it only a few times. i brought it in for repair and they said 2 weeks. it's been 3 1/2 months and i have no update. for the price of the bag the customer service clearly does not match up.
 
My Chanel bag needs a refurbishment and I live in central CT. Would anyone be able to recommend where I can either take or mail my bag?

If you look on the Chanel.com website, you can find the Chanel store locator for a boutique near you. Chanel refurbishment is very reasonable and preserves the authenticity of your bag. I am having a bag refurbished at present and the total cost is $265. For that, a completely restored bag, with original Chanel parts, will be returned to me. They do have a piece by piece repair structure if only parts of the bag need attention. Good luck!
 
ladies
chanel repair is Leather surgeons out of PA
google them for there number.You can send the bag their directly.
and for someone asking for change of chain lengths I asked them
They said YES they can replace the chains.
they even said they can change the hardware on my jumbo from gold to silver.
I dont know if I'll do it but interesting.
 
hello, i left this bag dec 20th and the called me feb 8th , so as they said it was 2 months. I will post pictures later on as now im in my office. Now: i dont know what to say, i still think i like the old hardware . This is what happened. I brought it in to replace the inside as it was a vintage one and the red inside was completely fell off...then they convinced me to do also the hardware so it was all shiny and stuff...so i did it.
Now i just gave a quick glance at the "new version" but i have this feeling: the chain look less thick than the one before. is that possible? The inside part of the hardware where it is the chanel with the 2 screws it is not straight! :nuts: the inside looks ok .....but something els got my attention: ON THE CC LOGO ON THE FLAP , THE LITTLE ENGRAVED STAMP IT IS ON THE LOWER RIGHT INSTEAD OF THE UPPER LEFT...i got the impression they put the cc hardware upside down?? is that possible????? i will post picutures tonight pls help!!!
 
chanel scp submitted my chanel bag to leather surgeon and the latter covered the original gold stamping "chanel made in france" with the white dye they used for the bag. Worse, they used a silver stamping which LS themselves carved, over the original lettering. I was on the brink on tears. The stamping looked like it was done by a 5 year old making the bag appear fake.

I would not recommend a refurbishment, Id rather live with a bag that has an honest wear and tear.
 
hello, i left this bag dec 20th and the called me feb 8th , so as they said it was 2 months. I will post pictures later on as now im in my office. Now: i dont know what to say, i still think i like the old hardware . This is what happened. I brought it in to replace the inside as it was a vintage one and the red inside was completely fell off...then they convinced me to do also the hardware so it was all shiny and stuff...so i did it.
Now i just gave a quick glance at the "new version" but i have this feeling: the chain look less thick than the one before. is that possible? The inside part of the hardware where it is the chanel with the 2 screws it is not straight! :nuts: the inside looks ok .....but something els got my attention: ON THE CC LOGO ON THE FLAP , THE LITTLE ENGRAVED STAMP IT IS ON THE LOWER RIGHT INSTEAD OF THE UPPER LEFT...i got the impression they put the cc hardware upside down?? is that possible????? i will post picutures tonight pls help!!!

The hallmark (little stamp) moves depending on the bag and the era and who put it on from what I can see. I have bags with the bottom right and the top left and also the bottom left and top right. If the hardwear were turned 180 degrees, it would be still the same hardware, just a different orientation. I am sure someone could turn it around for you if it were a big issue.

I am really happy for you that the bag came back with a hallmark on the CC. I think the hallmark looks very nice and it is in keeping with the time the bag was produced. Some of my bags have thick chains and some have slightly thinner. Seems to be something that changes over time. It must look amazing. Looking forward to seeing your pictures. Can you do a before and after thread please?
 
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