Experience with Chanel refurbishing/repair

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Chanel (at least in the US) doesn't need any authenticity stickers, cards, receipts, ect unless you want a repair to be free under warranty. In that case, they need a receipt. Otherwise, they can tell the authenticity of a handbag just from experience and will do the repair.


So I shouldn't have a problem? Thanks Amyamoure!
 
i had a soft chain flap in blush...it was so dirty and i took it to chanel store @ soho NYC. i dropped it off before thanksgiving and got it back after new year...i think it took me like 3 months. the color was not the same anymore. it's more beige instead of blush. the pinkish tone was gone after the cleaning. the leather was bit stiffer but i don't think it's very different.
i bought a bag thru online and the seller didn't review she got the bag redyed. honestly, no matter who did the job...after the bag is redyed, the texture is just completely different. it's just a layer of paint painted on top of leather. i think it's something so important to anyone who wants to dye their bags....the result is very disappointed. the original luxurious of the leather is completely gone.
 
There are two places that do the Chanel repairs. The place on the east coast I always request, they do beautiful refinishes and the texture always feels the same. The other place is where they send a lot of the lighter bags and overflow repairs and their spa treatment is a little more...painted. Then again, the light color bags are probably a lot harder to cover stains on. But it all comes down to how much they clean it before dying and if they put on as little dye as possible which the east coast repair facility always seems to succeed with
 
I bought a fantastic large quilted vintage Chanel tote on Ebay. I sent it to Art Bag in NYC to shorten the chain, change the old fashioned push in snap closures to more modern magnetic ones and finally, to re-line the terribly sticky and unusable pockets. The charge was approx. $300-and I was extremely pleased with the email responses, phone calls and of course, the result. The bag was pristine outside and now it's practical, gorgeous and totally functional. This is my second repair of a Chanel at Art Bag-I am totally pleased.
 
I bought a fantastic large quilted vintage Chanel tote on Ebay. I sent it to Art Bag in NYC to shorten the chain, change the old fashioned push in snap closures to more modern magnetic ones and finally, to re-line the terribly sticky and unusable pockets. The charge was approx. $300-and I was extremely pleased with the email responses, phone calls and of course, the result. The bag was pristine outside and now it's practical, gorgeous and totally functional. This is my second repair of a Chanel at Art Bag-I am totally pleased.

Wouldn't going to Chanel have been an option? Their repair is less and with original parts.
 
Hello, not sure if this has been asked before, but does anyone know if Chanel can fix scratches/discoloration of the burgundy interiors? Due to usage, some parts have faded, with slight white marks, and I was wondering if they offered a service to redye the interior burgundy leather as well? Any advice would be appreciated, thanks!

OK THE INTERIOR SHOULD HAVE A LIFE WARRANTY SO THEY WILL REPAIR IT FOR FREE. I GOT ONE OF MY MINI WHERE THE INTERIOR BURGUNDY WAS CRACKING IN A MILLION PIECES (BAG FROM THE 80S) AND THEY TOOK IT AND CHANGE IT FREE , I'D HAVE TO PAY ONLY FOR OTHER MINOR CLEANING 90 bucks
 
hello i have a mini which i brought to repair . The bag on the outside was good conditions but the inside was absolutely disgusting . I brought to Chanel and they will replace me the interior. Now the hologram sticker peeled off and i still have it , it starts with 0 so i guess the bag was from 1980-1982..i asked if they would put it back but they said no. is that normal? then they told me they will change the chain and the interlocking cc which were not really bad....i thought they were ok for a bag that age.

Will this bag loose its value now that the sticker peeled off and they change the original chain/lock? i mean wasnt better to keep the old hardware which i am sure it was much more high quality than those of today production? thanks
 
^ in terms of the lock, there was a style of push lock that was used by a couple of design houses, including Chanel, during the late 1970's to early 1980's. I am a real sucker for preserving original parts. But, with those locks, I am willing to make an exception. The reason is that often, those locks seem to fail quite early in the life of the bag, and they appear to have been discontinued in the 1980's. I have one of the rarest styles of Chanel bag I have found, over in the USA for refinishing and a new lock right now. The choice was easy, because the original lock has no hall mark, so I don't feel I am losing anything.

The seal positioning depends on the country to some degree. Chanel Japan will reposition an original seal that they remove from a bag or wallet. But the USA does not.

On the flip side, Chanel USA will do leather treatment, but Chanel Japan will not. I haven't heard what Chanel Paris does - if anyone has experience with Chanel Paris, it would be interesting to know.
 
If you have the authenticity sticker that peeled out they can probably put it back in, but i know for a fact they cannot go back and remake authenticity stickers or cards to put in your bag if they've come out
 
Hi thank you for your replies .....i think that lock was marvellous much better than those of today as well as the chain...but the lady at 57th boutique once i gave it to her she start saying..."we change this" " we change that " so it is like new....but sometimes old is better especially with fashion brands where quality of past years was way much better than that of today ! Ok once i get it back i will post pictures to see what happend to it ! i just wanted to change the interior though...the shoulder chain had the gold a bit faded away...mmmmm will see
 
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