Experience with Chanel refurbishing/repair

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

Hi there. Please help!

I thirfted this bag a couple years ago and had it authenticated by The Hang bag clinic.
Turns out the bag is real, to my shock.

As you can see, it's in horrible condition. So I want to have it completely refurbished. I would like to recolor it to black as well.
Should I keep the original color or change it to black?

I still haven't decided if I will sell or keep it but I would like some advice in what would be better option.
Any advice would be highly appreciated.

Thank you in advance :smile:
I would keep it this color, dying it never feels the same and it goes down in value. Ask the leather Surgeons what they would recommend
 
  • Like
Reactions: 880
bought this medium classic flap in February from Saks. I didn't notice this big dent until I took it out of my closet yesterday...(the other parts were perfect so I was too excited to be careful enough) I think this dent is most likely caused by uneven stitches.
I went to the NY SOHO boutique today, and the manager said this is the nature of the leather and she doesn't think it's repairable... And the only option she offered was to send it back to see what they can do. It will take about 6 weeks and she said it is most likely that they can do nothing about it.

i have owned many chanel bags in the past (I switched to mainly Hermes, but I did buy an so balck mini reissue chevron last summer, so i have seen recent bags too:smile: I do think it is the nature of rhe leather. IMO, it’s possible with a natural skin to have a slight difference in texture that perhaps caused a slightly uneven stitch (though I cannot really see it myself). I do think it’s a gorgeous bag and you should wear and enjoy. JMO

at some point it looks like someone got the CC turnlock replaced and it was replaced with an older 24k gold plated turnlock...so the turnlock doesn't "match" the age of the bag since Chanel stopped using the 24k gold plated turnlocks in 2009.

I would not get it replaced. Your bag is stunning and there Is always the chance the replacement may not be better. JMO though.

@Sp123, I would ask the leather professional what they recommend. It would have to be dyed inside and out, and I’m assuming they would have to remove the chain and replace or redye that as well. If I found a really great deal on a thrifted bag, I might take the gamble, but there is always the risk you may not like the outcome. Please keep us updated! Would be interested to see an after pic if you go down that route :smile:
 
Last edited:
i have owned many chanel bags in the past (I switched to mainly Hermes, but I did buy an so balck mini reissue chevron last summer, so i have seen recent bags too:smile: I do think it is the nature of rhe leather. IMO, it’s possible with a natural skin to have a slight difference in texture that perhaps caused a slightly uneven stitch (though I cannot really see it myself). I do think it’s a gorgeous bag and you should wear and enjoy. JMO



I would not get it replaced. Your bag is stunning and there Is always the chance the replacement may not be better. JMO though.

@Sp123, I would ask the leather professional what they recommend. It would have to be dyed inside and out, and I’m assuming they would have to remove the chain and replace or redye that as well. If I found a really great deal on a thrifted bag, I might take the gamble, but there is always the risk you may not like the outcome. Please keep us updated! Would be interested to see an after pic if you go down that route :smile:

You're the only one who's responded with any advice. Thank you so much. I'm pretty much leaning towards this myself. <3 Thank you again for taking the time to help.
 
  • Like
Reactions: 880
Hi friends,

I recently purchased my first classic flap pre loved through Fashionphile. I wanted extra peace of mind so I got it authenticated by Zeko Authentication. It ended up being authentic but the bag is series 18 (2013/2014) but at some point it looks like someone got the CC turnlock replaced and it was replaced with an older 24k gold plated turnlock...so the turnlock doesn't "match" the age of the bag since Chanel stopped using the 24k gold plated turnlocks in 2009.

Leather Surgeons quoted me $155 plus shipping to replace it. If you were me would you get it replaced and if so, why?

THANK YOU for any thoughts.

View attachment 5131565

View attachment 5131566
I would keep the 24 kt one. I don’t own a cf but if I did I would want the gold plated hardware. I like that it’s new with an old cc its unique and cool.
 
  • Like
Reactions: jiljenner
I would keep the 24 kt one. I don’t own a cf but if I did I would want the gold plated hardware. I like that it’s new with an old cc its unique and cool.

Thank you so much for your thoughts! I kind of love that, it is kind of unique. Everyone's feedback has made me decide to just keep it as is. I'm not worried if it would ever affect resale price because this is my 35th birthday gift to myself LOL Thanks again <3
 
  • Love
  • Like
Reactions: 880 and bergafer3
Thank you so much for your thoughts! I kind of love that, it is kind of unique. Everyone's feedback has made me decide to just keep it as is. I'm not worried if it would ever affect resale price because this is my 35th birthday gift to myself LOL Thanks again :heart:
Happy 35! I turned 35 this year too and bought myself the Chanel mini urban spirit backpack. It’s my first Chanel, I wanted something classic but a little different.
 
  • Like
Reactions: doubleo7
Happy 35! I turned 35 this year too and bought myself the Chanel mini urban spirit backpack. It’s my first Chanel, I wanted something classic but a little different.

Oooh, congrats to 35 friend! The mini urban spirit backpack is a beautiful piece. What color did you go with? My classic flap is also my first Chanel piece. :biggrin: Enjoy your beauty and wear her in good health. <3
 
  • Like
Reactions: bergafer3
Hi friends,

I recently purchased my first classic flap pre loved through Fashionphile. I wanted extra peace of mind so I got it authenticated by Zeko Authentication. It ended up being authentic but the bag is series 18 (2013/2014) but at some point it looks like someone got the CC turnlock replaced and it was replaced with an older 24k gold plated turnlock...so the turnlock doesn't "match" the age of the bag since Chanel stopped using the 24k gold plated turnlocks in 2009.

Leather Surgeons quoted me $155 plus shipping to replace it. If you were me would you get it replaced and if so, why?

THANK YOU for any thoughts.

View attachment 5131565

View attachment 5131566
Hi!
It's a mix of the best of two worlds. The caviar looks amazing and you get the coveted 24k turn lock. That is odd though that they refurbished it like that. Did the listing for fashionphile mention that? Both sources: fashionphile and zeko are legit. The only thing I would think, if someone knew the year it was made and saw the turn lock, they would think it was fake. But you know it's not and they will never know the year it was made so...whatever. I think overall it's beautiful and I would keep it as is. You know you have the option later. Like someone mentioned before, changing it doesn't mean it'll be better. I wonder where they got the 24k turnlock....

That is my entire thought process if I were you..haha
I would keep it.
 
Last edited:
Hi!
It's a mix of the best of two worlds. The caviar looks amazing and you get the coveted 24k turn lock. That is odd though that they refurbished it like that. Did the listing for fashionphile mention that? Both sources: fashionphile and zeko are legit. The only thing I would think, if someone knew the year it was made and saw the turn lock, they would think it was fake. But you know it's not and they will never know the year it was made so...whatever. I think overall it's beautiful and I would keep it as is. You know you have the option later. Like someone mentioned before, changing it doesn't mean it'll be better. I wonder where they got the 24k turnlock....

That is my entire thought process if I had i were you..haha
I would keep it.

THANK YOU! It was NOT on the Fashionphile listing.

So...Zeko told me to ask for a partial refund of $300 because she said it should have been noted. I asked them and they said no, they didn't care that I'd have to pay out of pocket to get it remedied and be without the bag for approx a month (according to Leather Surgeons). They would only reimburse me the $40 which is what I paid Zeko.

Your mind went through the exact conversation mine did! I asked Leather Surgeons if I could keep the 24k turnlock and they said it would cost $295 plus shipping versus the $155 to just replace because they normally use the old lock for another bag.

I also worry that someone might think it was fake but if someone can tell the year of the bag by the caviar then honestly, more power to them LOL. My hope is to keep it forever but if I ever resold I would be tempted to get the bag "fixed" beforehand, otherwise I have printed out my email communications with Fashionphile and Zeko (and my serial card) just in case.
 
THANK YOU! It was NOT on the Fashionphile listing.

So...Zeko told me to ask for a partial refund of $300 because she said it should have been noted. I asked them and they said no, they didn't care that I'd have to pay out of pocket to get it remedied and be without the bag for approx a month (according to Leather Surgeons). They would only reimburse me the $40 which is what I paid Zeko.

Your mind went through the exact conversation mine did! I asked Leather Surgeons if I could keep the 24k turnlock and they said it would cost $295 plus shipping versus the $155 to just replace because they normally use the old lock for another bag.

I also worry that someone might think it was fake but if someone can tell the year of the bag by the caviar then honestly, more power to them LOL. My hope is to keep it forever but if I ever resold I would be tempted to get the bag "fixed" beforehand, otherwise I have printed out my email communications with Fashionphile and Zeko (and my serial card) just in case.
When I got an abcdior lady dior from fashionphile recently. They mis-wrote the description and put that It had the pin charms on the strap but it didn't. I was able to get them to give me $200 for misrepresentation to cover what I'll have to pay for the pin charms. I took it to the supervisor.

Yea I think you're making the right decision. Did you get the bag for a good price overall though
 
Thank you so much for your thoughts! I kind of love that, it is kind of unique. Everyone's feedback has made me decide to just keep it as is. I'm not worried if it would ever affect resale price because this is my 35th birthday gift to myself LOL Thanks again :heart:
Black!
I Agree with you if someone can guess the year based on the leather, more power to them.
 
  • Like
Reactions: doubleo7
When I got an abcdior lady dior from fashionphile recently. They mis-wrote the description and put that It had the pin charms on the strap but it didn't. I was able to get them to give me $200 for misrepresentation to cover what I'll have to pay for the pin charms. I took it to the supervisor.

Yea I think you're making the right decision. Did you get the bag for a good price overall though

I don't really think so LOL. I have been waiting to hear back from a few SA's from two Chanel locations here in Vegas. I was on the waitlist, gave them my card number, and they haven't had any since March. I did get contacted in May but I was too late responding to give her the go ahead (I was on a trip) so I missed out again.

I paid $6895 (pre tax) a few hours after I heard about the $1k price increase so I guess it was partly a FOMO buy but it's been on my wishlist for so many years that I decided to go with this one in excellent condition, authenticity card, and box.

And wow. I'm glad fashionphile took care of you! You've encouraged me, I'm going to try and reach out to fashionphile again and ask for a supervisor. I was honestly disappointed that they shut me down so quickly after I provided them my email threads to Zeko and Leather Surgeons. I guess it can't hurt to try one last time with someone higher up!
 
  • Like
Reactions: ashin121
Hi just posting here in hopes someone can answer me. On SO black chains and hardware, can the color scratch off? Or does scratches still just show the black hardware? And can Chanel repair chains? Thank you so much.
 
Hello! I purchased a boy bag from Taipei last year and been using it a lot. yesterday, I noticed that the CC logo on top of the rectangular metal plate is sort of lifted? the rest of the bag is in pristine condition so thats actually my only concern. the bottom part of the CC logo is flat as it shoudl be but the top part seems a bit loose and im worried that it might fall off eventually if i keep on using it. Id love to take it to chanel for repair but theres no chanel store in the philippines and we’re still not permitted to travel due to covid. Could you please advise me how I can fix this? i tried pushing it in but no luck. Here are some pictures to compare bottom and top part of the CC emblem.
 

Attachments

  • 77724434-8240-4AA7-9743-09AEAA5E765A.jpeg
    77724434-8240-4AA7-9743-09AEAA5E765A.jpeg
    261.2 KB · Views: 42
  • 23112970-FD92-4C9B-9A60-C350ADE47715.jpeg
    23112970-FD92-4C9B-9A60-C350ADE47715.jpeg
    122.4 KB · Views: 41
  • 6E6A388F-F345-4A90-A436-69A43834F009.jpeg
    6E6A388F-F345-4A90-A436-69A43834F009.jpeg
    142.7 KB · Views: 35
Top