Hi everyone!
I want to share with you my very disappointing experience with Chanel.
I own a wallet from 10y ago and back in January they confirmed they were able to repair it, detailed the price for the service and took my wallet….
I received a call in February offering me an additional service (+90€) to this repair which I kindly declined…
A month and a half after, I got an email of apologise for the delay, telling me that the repair won’t be possible… that I have to wait again until the item gets back in the shop…..
What is that?!!!
I want to share with you my very disappointing experience with Chanel.
I own a wallet from 10y ago and back in January they confirmed they were able to repair it, detailed the price for the service and took my wallet….
I received a call in February offering me an additional service (+90€) to this repair which I kindly declined…
A month and a half after, I got an email of apologise for the delay, telling me that the repair won’t be possible… that I have to wait again until the item gets back in the shop…..
What is that?!!!