eBay, etc. General Question/Answer Thread

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#10,426
whateve said:
Hmm, I don't remember that being an option when listing. I believe you select it when you purchase the label after the sale.
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Ahh - maybe that is issue then. Thank you. Am I able to use the sign. option if I choose Ground Advantage? I have only used Priority mail in the past but the shipping is more reasonable with Ground Advantage. Also I can't remember if I traditionally insured the item. I think the prevailing opinion on here is the signature requirement to the authentication center is the most important aspect, correct?
 
#10,427
trippinonsunshine said:
Ahh - maybe that is issue then. Thank you. Am I able to use the sign. option if I choose Ground Advantage? I have only used Priority mail in the past but the shipping is more reasonable with Ground Advantage. Also I can't remember if I traditionally insured the item. I think the prevailing opinion on here is the signature requirement to the authentication center is the most important aspect, correct?
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Maybe you could charge buyer a flat fee and decide the shipping plus insurance etc on your own afterwards?
 
#10,428
trippinonsunshine said:
Ahh - maybe that is issue then. Thank you. Am I able to use the sign. option if I choose Ground Advantage? I have only used Priority mail in the past but the shipping is more reasonable with Ground Advantage. Also I can't remember if I traditionally insured the item. I think the prevailing opinion on here is the signature requirement to the authentication center is the most important aspect, correct?
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You can buy insurance for Ground Advantage. There is USPS insurance and ebay also offers another company's insurance. I've never used it.

Generally I don't use signature required unless it is required by ebay rules, which in this case is anything over $750. The reason I don't like it is that sometimes the post office will deliver without getting the signature. In that case, even if tracking shows it was delivered, the buyer can claim they didn't receive it and win. I don't think that would be a problem with the authentication center.

Recently I had a package lost by USPS. I hadn't bought insurance. They paid the $100 included insurance quickly. Weeks later, the buyer got the package for free, after I had already refunded in full.
 
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#10,429
whateve said:
You can buy insurance for Ground Advantage. There is USPS insurance and ebay also offers another company's insurance. I've never used it.

Generally I don't use signature required unless it is required by ebay rules, which in this case is anything over $750. The reason I don't like it is that sometimes the post office will deliver without getting the signature. In that case, even if tracking shows it was delivered, the buyer can claim they didn't receive it and win. I don't think that would be a problem with the authentication center.

Recently I had a package lost by USPS. I hadn't bought insurance. They paid the $100 included insurance quickly. Weeks later, the buyer got the package for free, after I had already refunded in full.
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I believe USPS priority mail automatically covers $100
 
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#10,436
Good morning. Putting this here for anyone who sells on ebay. Previously, when an item sold on ebay was altered by the buyer (chemicals used, changed in some way) it was not eligible for return and the seller was not required to accept that return. Guess what!? Not anymore!! A buyer purchased something from me, used three different chemical products on it as she detailed to me in an email, and ebay still forced me to accept the return. I haven't received the item but, boy, I can't wait!! I've been told to contact ebay once I receive the item. I'm sure they'll offer thoughts and prayers. Good luck, sellers!!
 
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#10,437
Roro said:
Good morning. Putting this here for anyone who sells on ebay. Previously, when an item sold on ebay was altered by the buyer (chemicals used, changed in some way) it was not eligible for return and the seller was not required to accept that return. Guess what!? Not anymore!! A buyer purchased something from me, used three different chemical products on it as she detailed to me in an email, and ebay still forced me to accept the return. I haven't received the item but, boy, I can't wait!! I've been told to contact ebay once I receive the item. I'm sure they'll offer thoughts and prayers. Good luck, sellers!!
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See this is the crap that turns me off as a small occasional seller.... I have decided to minimize my closet and have a large amount of things to post. I just got through taking all the pictures, etc. and decided to also check the luxury resellers like FP, Rebag and Yoogies. Between fees and mental anguish, I might just go the buy out route. Only large sellers/businesses on eBay can afford to write off this nonsense. I don't mind the risk with household or less expensive items but high end items, getting more and more afraid.
 
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#10,438
Roro said:
Good morning. Putting this here for anyone who sells on ebay. Previously, when an item sold on ebay was altered by the buyer (chemicals used, changed in some way) it was not eligible for return and the seller was not required to accept that return. Guess what!? Not anymore!! A buyer purchased something from me, used three different chemical products on it as she detailed to me in an email, and ebay still forced me to accept the return. I haven't received the item but, boy, I can't wait!! I've been told to contact ebay once I receive the item. I'm sure they'll offer thoughts and prayers. Good luck, sellers!!
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That's not right!
 
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#10,439
whateve said:
That's not right!
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I had seen comments about this on ebay message boards. I couldn't believe it, so I called multiple times. I was told the exact same thing by every person I spoke to. Everyone was on the same script. I requested to speak with a returns specialist, which they all claimed to be. We will see what happens. I will update as this progresses. It's not at all right, and a ridiculous position to put sellers in.
 
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