eBay, etc. General Question/Answer Thread

[BeenBurned]

I guess I can try to open a new account with my same email address and see what happens

Members are allowed to open multiple accounts (as long as it's not to circumvent a NARU account) but each account has to have its own email address. Also, although it seems obvious, your accounts cannot interact with each other, whether it's to build feedback or to shill bid.

Here's the policy on multiple accounts:

Security Measure | eBay

www.ebay.com

 

[sdkitty]

Members are allowed to open multiple accounts (as long as it's not to circumvent a NARU account) but each account has to have its own email address. Also, although it seems obvious, your accounts cannot interact with each other, whether it's to build feedback or to shill bid.

Here's the policy on multiple accounts:

Security Measure | eBay

www.ebay.com

not trying to me argumentative but just want to understand
the phone rep said I could close my account (or wait a year or two w/o selling and they would then not consider me a seller)
She said I could then open another account - didn't say it had to be a different email

 

[BeenBurned]

not trying to me argumentative but just want to understand
the phone rep said I could close my account (or wait a year or two w/o selling and they would then not consider me a seller)
She said I could then open another account - didn't say it had to be a different email

I don't think you're being argumentative.

You certainly can close an account if there's no activity on it and you don't want to use it. But I don't understand why you'd bother closing an established account. If you don't want to sell on it, you just stop selling.

Whether it's a brand newly opened account or an established account, any account that hasn't been selling actively within the last 90 days will be considered to be a "new" account and will be subject to listing limits and payout holds.

Here's the policy on emails:

Security Measure

www.ebay.com

Opening a second eBay account​

You can open more than one eBay account as long as you use different email addresses and usernames for each additional account.

 

[sdkitty]

I don't think you're being argumentative.

You certainly can close an account if there's no activity on it and you don't want to use it. But I don't understand why you'd bother closing an established account. If you don't want to sell on it, you just stop selling.

Whether it's a brand newly opened account or an established account, any account that hasn't been selling actively within the last 90 days will be considered to be a "new" account and will be subject to listing limits and payout holds.

Here's the policy on emails:

Security Measure

www.ebay.com

Opening a second eBay account​

You can open more than one eBay account as long as you use different email addresses and usernames for each additional account.

I closed it because I didn't want ebay to be able to withdraw from my checking account. there was some discrepancy with the PO (which I don't understand but it was $2 so I didn't fight it). they told me after the fact that they were taking the money from my account. when I called them they claimed they'd told me two weeks before but if they did notify me it didn't show in my email.
I understand it may have been legit but it bothered me. when I first became a seller (a few months prior) I had thought I could use PP. But no. You have to give them your bank account info. I don't plan to sell any more items there so wanted my bank account off.
I guess I'll have to stop buying there or possibly use DH's email address.

 

[whateve]

EIS uses a shipping hub in Illinois. GSP uses/used a hub in Erlanger, KY.

That's how I knew I was using the new system.

 

[pursekitten]

I closed it because I didn't want ebay to be able to withdraw from my checking account. there was some discrepancy with the PO (which I don't understand but it was $2 so I didn't fight it). they told me after the fact that they were taking the money from my account. when I called them they claimed they'd told me two weeks before but if they did notify me it didn't show in my email.
I understand it may have been legit but it bothered me. when I first became a seller (a few months prior) I had thought I could use PP. But no. You have to give them your bank account info. I don't plan to sell any more items there so wanted my bank account off.
I guess I'll have to stop buying there or possibly use DH's email address.

This is exactly why I stopped selling on eBay too.

They want full access to all banking history, transactions, balances, transfers, etc. in perpetuity until the connection is severed and the eBay account closed.

The moment eBay gets hacked again, what then?

What a red flag parade.

 

[Straight-Laced]

Question about a feedback revision request :
I left a negative for a seller who didn’t ship a bag and made no contact after payment except to tell me shipping would be done same day.
I filed INR when I could - which was some weeks after purchase because of eBay’s international shipping time frame - was refunded and finally a couple of days ago got around to leaving a very plain and simple negative i.e seller didn’t ship & didn’t communicate but EBay refunded me.

Since I left feedback seller is now communicating again and wants me to revise feedback for the reason she/he was suddenly hospitalised.

If I don’t revise will EBay remove my negative feedback given that seller is using circumstances beyond control as a reason for taking payment from me and then not shipping or communicating ? I’d change my feedback to a neutral with reasons rather than allow this seller to have a blemish free selling record. I’m sure they’ve played this game before.

 

[GoStanford]

Question about a feedback revision request :
I left a negative for a seller who didn’t ship a bag and made no contact after payment except to tell me shipping would be done same day.
I filed INR when I could - which was some weeks after purchase because of eBay’s international shipping time frame - was refunded and finally a couple of days ago got around to leaving a very plain and simple negative i.e seller didn’t ship & didn’t communicate but EBay refunded me.

Since I left feedback seller is now communicating again and wants me to revise feedback for the reason she/he was suddenly hospitalised.

If I don’t revise will EBay remove my negative feedback given that seller is using circumstances beyond control as a reason for taking payment from me and then not shipping or communicating ? I’d change my feedback to a neutral with reasons rather than allow this seller to have a blemish free selling record. I’m sure they’ve played this game before.

It’s possible the seller had significant health reasons and had to drop everything and not communicate about it. However if you want to document the issue then a Neutral with the same explanatory text you provided seems reasonable to me. Ultimately it’s your call. I imagine it was a frustrating experience for you and I’m glad you could get refunded.

 

[BeenBurned]

Question about a feedback revision request :
I left a negative for a seller who didn’t ship a bag and made no contact after payment except to tell me shipping would be done same day.
I filed INR when I could - which was some weeks after purchase because of eBay’s international shipping time frame - was refunded and finally a couple of days ago got around to leaving a very plain and simple negative i.e seller didn’t ship & didn’t communicate but EBay refunded me.

Since I left feedback seller is now communicating again and wants me to revise feedback for the reason she/he was suddenly hospitalised.

If I don’t revise will EBay remove my negative feedback given that seller is using circumstances beyond control as a reason for taking payment from me and then not shipping or communicating ? I’d change my feedback to a neutral with reasons rather than allow this seller to have a blemish free selling record. I’m sure they’ve played this game before.

If the seller reports the feedback, it might be removed but not for the reason you believe. Ebay doesn't consider illness as being out of a seller's control. They expect sellers to have a backup plan.

But a feedback that mentions ebay getting involved is removable. Sometimes sellers don't know about the violation so unless they're aware and report it, the feedback will stand.

I'm guessing that the seller doesn't know about the violation, so I'd leave it. A non-communicative seller, especially after a case was opened and they were given days to respond doesn't deserve a feedback revision, IMO.

 

[trippinonsunshine]

I guess I am in the minority here, but with things being what they are, I'd oblige. If someone is willing to lie about being hospitalized. they have bigger problems. If they are being truthful, this is a gracious act. The person communicated to say shipping would be done same day. Why would they bother doing that if they intended to mess with you? Life is too short. I'd forgive and move on. Besides which, the seller could come behind your neutral or negative and write apologies but they were hospitalized. Just my two cents, which I know you didn't exactly ask for based on your question.

 

[Straight-Laced]

If the seller reports the feedback, it might be removed but not for the reason you believe. Ebay doesn't consider illness as being out of a seller's control. They expect sellers to have a backup plan.

But a feedback that mentions ebay getting involved is removable. Sometimes sellers don't know about the violation so unless they're aware and report it, the feedback will stand.

I'm guessing that the seller doesn't know about the violation, so I'd leave it. A non-communicative seller, especially after a case was opened and they were given days to respond doesn't deserve a feedback revision, IMO.

Thanks for advising, especially information contained within the second paragraph. I’ll keep that in mind if another situation like this presents itself, and fingers crossed it doesn’t.

As I suspected the seller turned out out to be a nasty piece of work. I decided not to revise my feedback after they left me a ranting false positive not even 12 hours after sending me the first hostile message which had basically ordered me to revise my feedback. Plus four more borderline abusive messages following.

EBay removed the false positive and told me that despite 100% positive feedback the seller had a bad record

A really unpleasant waste of my time - and disappointing too - but the seller did get to borrow my money for 3 1/2 weeks, so it worked for them for a while.
Looking back I doubt the seller ever had the bag I bought in their possession.

 

[whateve]

Thanks for advising, especially information contained within the second paragraph. I’ll keep that in mind if another situation like this presents itself, and fingers crossed it doesn’t.

As I suspected the seller turned out out to be a nasty piece of work. I decided not to revise my feedback after they left me a ranting false positive not even 12 hours after sending me the first hostile message which had basically ordered me to revise my feedback. Plus four more borderline abusive messages following.

EBay removed the false positive and told me that despite 100% positive feedback the seller had a bad record

A really unpleasant waste of my time - and disappointing too - but the seller did get to borrow my money for 3 1/2 weeks, so it worked for them for a while.
Looking back I doubt the seller ever had the bag I bought in their possession.

I believe with ebay you have to earn the right to have the money from a sale transferred quickly to your bank account. If the seller has a bad track record, ebay will hold the money from a sale until it is delivered.

 

[Popcorn87]

Are there any trusted sellers for chanel on eBay?

 

[sdkitty]

would you be wary of a seller whose prices are too low? I love a bargain but. I've been looking for a pair of discontinued premium jeans. Most sellers want $30+ for these. There is one on Mercari who has a pair of $12 - excellent condition, worn once. I've reached out to her for more detail to determine if this is the style I want. I looked in her closet and she has several premium jeans for very low prices. maybe she gets them from Goodwill and doesn't know what prices should be?

 

[BeenBurned]

would you be wary of a seller whose prices are too low? I love a bargain but. I've been looking for a pair of discontinued premium jeans. Most sellers want $30+ for these. There is one on Mercari who has a pair of $12 - excellent condition, worn once. I've reached out to her for more detail to determine if this is the style I want. I looked in her closet and she has several premium jeans for very low prices. maybe she gets them from Goodwill and doesn't know what prices should be?

No, I wouldn't be wary.

There can be a number of reasons for what you're seeing.

• Seller may have gotten a bargain at a thrift store and is just passing along some savings
• Seller may be completely ignorant of the value and retail price.
• Seller may know the value but doesn't want to sit and list the items for years waiting for the right buyer.
• The size may be a very petite (or very large) size, one that can be harder to sell than "average" sizes.

I decide whether to buy based on my knowledge (or the authenticators' knowledge) of the brand, whether it will fit and whether it's worth the price to me. If I'm shopping for a unicorn and finally find it, I'm willing to spend more than it's worth just to get what I've been looking for. But if it's an item that I really don't need but would be nice to have, I'm less willing to spend more than I think it's worth to me.