eBay, etc. General Question/Answer Thread

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Hello All,
I hope someone can calm my fears. I listed an item on ebay last night and got a bid today from a buyer who has 0 feedback and just joined ebay today Sept 8th. The listing ends on Monday evening. I am already suspicious as in the past when I sold on ebay, I got burned so many times by zero feedback buyers. They don't pay and then I have to relist the item again. Its a complete waste of time and ebay never really penalized the buyer who placed the bid and did not pay. What should I do? I am worried. Should I be concerned and contact the bidder or just calm down?
Calm down. You may get other bidders. If you do, maybe one of the other bidders will win. If your first bidder wins and doesn't pay, you can always send a second chance offer to the next highest bidder. If no one else bids, you haven't really lost anything, even if she never pays, because if no one bid, you'd have to relist anyway.
 
Hello All,
I hope someone can calm my fears. I listed an item on ebay last night and got a bid today from a buyer who has 0 feedback and just joined ebay today Sept 8th. The listing ends on Monday evening. I am already suspicious as in the past when I sold on ebay, I got burned so many times by zero feedback buyers. They don't pay and then I have to relist the item again. Its a complete waste of time and ebay never really penalized the buyer who placed the bid and did not pay. What should I do? I am worried. Should I be concerned and contact the bidder or just calm down?

Calm down. You may get other bidders. If you do, maybe one of the other bidders will win. If your first bidder wins and doesn't pay, you can always send a second chance offer to the next highest bidder. If no one else bids, you haven't really lost anything, even if she never pays, because if no one bid, you'd have to relist anyway.
To add to what @whateve posted, I have a few more comments.

1. Often, a 0-feedback newbie will have opened an account because they found that you have what they're looking for.
2. Except for a few (very few) non-payers, I've had no problems with newbies. Most issues are with established and experienced members who know the ins and outs and use them to their own advantage.
3. Generally, unless an item is a high-interest/high-demand item, it's probably better to list as fixed price rather than auction. Auctions rarely have the bidding wars of days-gone-by and often, the winning bid is the opening bid.
4. If you list as FP (fixed price) with IPR (immediate payment required), an item isn't sold until the payment is made. (So if 2 buyers purchase the item at the same time, the one with the faster fingers will win it.)
5. The thing to watch out for with brand new users is that if you're a new seller, they might try to take advantage of you. They ask for your number to text them and will send you a fake payment notice (outside of ebay) hoping you'll be fooled. ONLY complete transactions through ebay. There's never any reason for anyone to text you.
 
This may not be the case anymore, as I haven't been on ebay in forever, but I have seen people put in their descriptions that they do not accept bids from members with a record of 5 or more purchases unless that person contacts them first.
(Sorry that you already posted the item for sale. I hate when people say "you should have...." But in future listings you might consider it if it makes you really nervous.)
 
This may not be the case anymore, as I haven't been on ebay in forever, but I have seen people put in their descriptions that they do not accept bids from members with a record of 5 or more purchases unless that person contacts them first.
(Sorry that you already posted the item for sale. I hate when people say "you should have...." But in future listings you might consider it if it makes you really nervous.)
They can put whatever they want into the descriptions but those requirements are unenforceable.
 
Good Morning All, Happy Friday!
Thank you all for your feedback! It is greatly appreciated!
This gets stranger and stranger. Last night before bedtime, I looked at my listing on ebay and I noticed there is that only bidder but now instead of 0 it shows 1 next to their feedback. So I click on the feedback profile and see the person got a negative feedback that says:
SCAMMER!!!!!! Will send a FAKE email stating it has been paid when it hasn’t.
Now I am really concerned. I spoke to my brother this morning and he suggested what I can do is let the auction run to it ends then simply tell this bidder with the negative feedback, sorry the item is not available anymore. Unless someone else bids, I don't want to go through the bs of having to deal with a liar. What do you think?
 
This may not be the case anymore, as I haven't been on ebay in forever, but I have seen people put in their descriptions that they do not accept bids from members with a record of 5 or more purchases unless that person contacts them first.
(Sorry that you already posted the item for sale. I hate when people say "you should have...." But in future listings you might consider it if it makes you really nervous.)

They can put whatever they want into the descriptions but those requirements are unenforceable.
See red below.

Correction: There are some settings sellers can put into their listings which are enforceable. But these requirements have to be set within the seller's preferences in their account. Just stating in a listing's description can't be enforced and if the seller refuses a sale, they are putting their account at risk.

They can't block newbies.
They can't require contact before allowing a bid.

They can set buyer requirements to exclude buyers who:
  • Have a delivery address in countries you don’t want to ship to
  • Have a history of canceled orders because they didn't pay
  • They can restrict buyers who've purchased x-number of items within a certain number of days. (I have that restriction set to limit it to buyers with a feedback score of 5 but they can limit any buyer if they don't set the restriction.)

 
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Good Morning All, Happy Friday!
Thank you all for your feedback! It is greatly appreciated!
This gets stranger and stranger. Last night before bedtime, I looked at my listing on ebay and I noticed there is that only bidder but now instead of 0 it shows 1 next to their feedback. So I click on the feedback profile and see the person got a negative feedback that says:
SCAMMER!!!!!! Will send a FAKE email stating it has been paid when it hasn’t.
Now I am really concerned. I spoke to my brother this morning and he suggested what I can do is let the auction run to it ends then simply tell this bidder with the negative feedback, sorry the item is not available anymore. Unless someone else bids, I don't want to go through the bs of having to deal with a liar. What do you think?
You can cancel the bid and add the ID to your BBL if you'd like, but if I were the seller, I'd probably let it run. If after the auction ends, wait 4 days to see if payment is made (through ebay - not email), go to the transaction and cancel for nonpayment.

Do not end the auction or you'll be charged a FVF on the amount of the sale as if you sold it. (When a seller ends an auction with bid(s) early, ebay assumes you're taking the sale off-site to save fees and as a consequence, they charge FVF anyway. So instead, cancel the bid.)

As long as you keep it all through ebay, you won't be scammed. You may lose or waste time if the buyer is a non-payer but you can't be scammed without making a mistake and buying into a lie.

If you decide to let it run to see if the bidder is going to pay, come back if there are questions.
 
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Thanks BeenBurned!
Question, how do I cancel a bid? I have tried going to the bid but cancel is not an option. It says edit.
I haven't been on ebay since last year so I forgot how to do this. Any instructions you can provide?
 
Thanks BeenBurned!
Question, how do I cancel a bid? I have tried going to the bid but cancel is not an option. It says edit.
I haven't been on ebay since last year so I forgot how to do this. Any instructions you can provide?

And be sure to add the ID to your BBL:

Scammers have or open more IDs than Frank Perdue has chickens so you may get more problem buyers.
 
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Good Morning All, Happy Friday!
Thank you all for your feedback! It is greatly appreciated!
This gets stranger and stranger. Last night before bedtime, I looked at my listing on ebay and I noticed there is that only bidder but now instead of 0 it shows 1 next to their feedback. So I click on the feedback profile and see the person got a negative feedback that says:
SCAMMER!!!!!! Will send a FAKE email stating it has been paid when it hasn’t.
Now I am really concerned. I spoke to my brother this morning and he suggested what I can do is let the auction run to it ends then simply tell this bidder with the negative feedback, sorry the item is not available anymore. Unless someone else bids, I don't want to go through the bs of having to deal with a liar. What do you think?
When did they change it so sellers can leave negative feedback?
 
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When did they change it so sellers can leave negative feedback?
What makes you think sellers can leave negs?

ETA: I just realized what was mentioned.

It's a violation for a seller to leave a negative comment with a positive feedback and if it's reported, it will be removed and the seller will get a ding on their account for the feedback violation.
 
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The seller choose positive in the bullet but the comments say:
SCAMMER!!!!!! Will send a FAKE email stating it has been paid when it hasn’t.
That did not make sense to me why the seller choose positive bullet but the feedback is negative.
Well now I understand why. Thank you for explaining sellers cannot choose negative. I guess that is why seller choose positive but left negative comments about the buyer.
 
Last edited:
Hi all!
I posted about this in the LV forum but I know there’s so many knowledgeable people here that can give me tips. It’s not an eBay problem but involves PayPal and LV. Basically I bought a purse using PP credit (which I use often and pay off) - the bag was too small, I shipped it to their warehouse in New Jersey with the return label and it reached Jacksonville FL and was then sent back to me with no explanation, my shipping label covered up with a white label. I’m in Palm Beach County btw.

I call LV, I tell them the story, they’re confused, I ask for a new label etc. I wait for the email but I had to call again to get it (and again tell them the weird story). I re-sent the bag and now LV is shipping the bag back to me, saying the hardware is scratched. I asked for pictures and they said we can’t get that for you - it’s in the ”warehouse and we go by their decision”.
One Forum member suggested refusing delivery. I called PP to start a claim and she said maybe wait to inspect the bag to file a SNAD. What do you all think? This bag has been floating around with UPS since Sept. 17th minus the day I opened the box and sent it back!
 
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