eBay, etc. General Question/Answer Thread

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#9,976
Estanteco said:
Hello everyone,

I‘d like to sell a Hermès scarf, which is in perfect condition … but the corner of the box is damaged (and also the side). I glued the corner, but it‘s not ideal (especially if the buyer wants to give the scarf as a gift). Would you declare in the listing that there‘s no box (and send it without) or refer to and photograph a damaged box?
How much lower do you think the price should be in that case?
I don’t want an unhappy buyer!
I’m wary of buying a potentially fake box to accompany my authentic scarf.
Sorry, I know it’s a trivial question, but I’m not sure what to do!
Thank you for your guidance (I‘m new to selling)View attachment 5525440
Click to expand...
I’ll just share what I would prefer as a buyer. I am not particular about boxes as I view them mainly as protection for the item, and I don’t display them. I think photographing the box you have and being clear about its condition will be fine. If the scarf is a desirable design, I think there will be buyers who won’t mind the condition of the box. Good luck with the sale!
 
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#9,980
Estanteco said:
Hello everyone,

I‘d like to sell a Hermès scarf, which is in perfect condition … but the corner of the box is damaged (and also the side). I glued the corner, but it‘s not ideal (especially if the buyer wants to give the scarf as a gift). Would you declare in the listing that there‘s no box (and send it without) or refer to and photograph a damaged box?
How much lower do you think the price should be in that case?
I don’t want an unhappy buyer!
I’m wary of buying a potentially fake box to accompany my authentic scarf.
Sorry, I know it’s a trivial question, but I’m not sure what to do!
Thank you for your guidance (I‘m new to selling)View attachment 5525440
Click to expand...
I'd include the box, describe the damage and (IMO) most important, take a much clearer and more definitive picture of the damaged box. The picture shown is way too blurry for a potential buyer to know how damaged it is.
 
#9,983
Roro said:
Just found this thread on the second page of the 'General Shopping' forum. Responding to bump it. I wonder if there were no responses for a month because people couldn't find it. :thinking:
Click to expand...

I created two of my own questions in "General Shopping" as I couldn't find the place, I assumed everyone was congregating. Contrary to another answer to my post NO it wasn't easy to find and btw which isn't super helpful to say :tdown:when someone is asking for help. I appreciate the help littlerock and Roro thanks for the suggestion to bump it. I know the Ebay section can slow down at times but is super valuable -- :heart:
 
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#9,985
Have you seen this new thing - "show original title"? I created a listing the other day and realized I had made a mistake in the title. I had put measurements and one of them was wrong. I edited my title to show the correct measurements. On my listing page it shows correct but when I click on the listing, it shows the original title; if I click on "show original title" it shows the correct title. It's like a SNAD just waiting to happen.
 
#9,986
whateve said:
Have you seen this new thing - "show original title"? I created a listing the other day and realized I had made a mistake in the title. I had put measurements and one of them was wrong. I edited my title to show the correct measurements. On my listing page it shows correct but when I click on the listing, it shows the original title; if I click on "show original title" it shows the correct title. It's like a SNAD just waiting to happen.
Click to expand...
Which is the one that shows when doing an organic search?
 
#9,988
Hello, I bought a Dior "Hardcore" bag from a private seller on eBay. I was only able to open it after about a month (I know I should have done it sooner). I didn't question the authenticity of the bag when I was buying but when I opened it was clear that it was not authentic. I have contacted the seller and provided a detailed report on why I think it is fake with comparison pictures to authentic Dior Hardcore bags from online reselling platforms and second hand retailers such as Vestiaire, The RealReal and Fashionphile. When the seller responded though, they still insisted it was authentic even with major tell-tale signs of it being fake (awful Dior tag, serial number that makes no sense etc). What can I do? I'm in the UK as is the seller so I can issue a chargeback with my bank as a last resort since I know I am entitled to a refund by law. But before I do that, should I get it professionally authenticated just in case? What service should I use? I was considering LegitGrails authentication service since it's cheaper ($15) and provides an authenticity certificate I can use as proof.

If you're curious about the bag you can check my post history as I posted photos of it on the Authenticate This Dior thread.
 
#9,990
Hello All,
I hope someone can calm my fears. I listed an item on ebay last night and got a bid today from a buyer who has 0 feedback and just joined ebay today Sept 8th. The listing ends on Monday evening. I am already suspicious as in the past when I sold on ebay, I got burned so many times by zero feedback buyers. They don't pay and then I have to relist the item again. Its a complete waste of time and ebay never really penalized the buyer who placed the bid and did not pay. What should I do? I am worried. Should I be concerned and contact the bidder or just calm down?
 
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