eBay, etc. General Question/Answer Thread

[BeenBurned]

Thanks BB.
Here are the specifics:

My DH loaned a long time employee money in the summer of 2019 with the agreement to withhold X amount from their paycheck each week.
Payments were no problem until....March of this year when covid hit and this employee quit.
She tells us she can only pay us back at this time using a credit card. For sure....I would meet her to collect cash if she had it.

CLearly, she doesn't have the cash and is going to make payments to her c.c. company. But you/your DH need the cash from her -- her financial difficulties aren't your problem (IMO) so if she really wants to repay the debt, suggest she take a c.c. loan as a cash advance. (Interest will be through the roof but not your problem!)

 

[MAGJES]

CLearly, she doesn't have the cash and is going to make payments to her c.c. company. But you/your DH need the cash from her -- her financial difficulties aren't your problem (IMO) so if she really wants to repay the debt, suggest she take a c.c. loan as a cash advance. (Interest will be through the roof but not your problem!)

I thought I’d update.
I explained to her that the PP option was no longer on the table and she should look into the CC loan option as a cash advance.
Her plan at this time is to pay in this manner on 11-11 so we will see!

 

[MAGJES]

I sold an item on ebay last night ( $450 ) and received a message this morning from the buyer asking for more pictures because she is scared of receiving a fake. Of course I’d like to tell her that she should have asked questions like this before purchase!

If she wants to cancel........do I have the right to deduct my PP fee that I will not get back if I have to issue a refund since it is her decision.

 

[MAGJES]

I saw the information below on someone’s listing this morning. It IS the seller’s responsibility to get the item to you right? If a seller has this view toward mailing items out then they should fully insure each item?

Due to the issues the USPS is under, packages are not being scanned as customary. Limited tracking and/or
interrupted scanning may occur during transit times.​

Once packages leave my possession, I have no control over delivery times, or exact package locations.

I can not be responsible for delayed, damaged, dinged, ruined, misdirected, lost or stolen shipments by the postal carrier​

 

[whateve]

I saw the information below on someone’s listing this morning. It IS the seller’s responsibility to get the item to you right? If a seller has this view toward mailing items out then they should fully insure each item?

Due to the issues the USPS is under, packages are not being scanned as customary. Limited tracking and/or
interrupted scanning may occur during transit times.

Once packages leave my possession, I have no control over delivery times, or exact package locations.
I can not be responsible for delayed, damaged, dinged, ruined, misdirected, lost or stolen shipments by the postal carrier​

People can put whatever they want in their listing. It doesn't make it true. As the seller, she is responsible for getting it to you, undamaged. If it doesn't, the ebay money back guarantee ensures you will get a refund. She is the one who is going to lose that battle.

 

[BeenBurned]

Due to the issues the USPS is under, packages are not being scanned as customary. Limited tracking and/or
interrupted scanning may occur during transit times.

Once packages leave my possession, I have no control over delivery times, or exact package locations.
I can not be responsible for delayed, damaged, dinged, ruined, misdirected, lost or stolen shipments by the postal carrier​

Seller's have been putting that in listings for years - long before Covid. They ARE responsible and will lose disputes in cases where tracking doesn't show delivery or if package arrives damaged, seller is assumed to have package incorrectly.

ETA: I saw the seller's listings and to be clear, I hope the seller realizes that for items where total price (including shipping) is $750+, even if tracking shows delivery, she (seller) will lose the case if she didn't purchase signature confirmation.

 

[Roro]

I am beyond annoyed and came here to vent! I attempted to list three bags on ebay today. One, of fairly recent vintage, was listed easily. Although I did think the cursor spun and thought a bit longer than usual. The other two, both vintage Coach authenticated over the weekend, were automatically rejected. This is the message that came up at the top of rejected listing:

It looks like there's a problem with this listing.

• It appears from your listing that you are attempting to sell an item that is not authentic or infringes on a trademark. Items that are not authentic, counterfeit, or not authorized by the rights owner are not allowed. Please do not attempt to relist this item.

Ebay is supposed to call me back--in an hour or so. What a huge waste of time. For genuine bags. Rejected by a bot. And a badly programmed one at that.

ETA: I have no words for how un-helpful ebay was. I went back and tried different edits on each listing. For some reason, listing the year that the bags were made in their titles was the thing that kicked back the listing. Once I removed the year, the listings went up. I seriously hate having to use this platform. Thanks for listening.

 

[whateve]

I am beyond annoyed and came here to vent! I attempted to list three bags on ebay today. One, of fairly recent vintage, was listed easily. Although I did think the cursor spun and thought a bit longer than usual. The other two, both vintage Coach authenticated over the weekend, were automatically rejected. This is the message that came up at the top of rejected listing:

It looks like there's a problem with this listing.

• It appears from your listing that you are attempting to sell an item that is not authentic or infringes on a trademark. Items that are not authentic, counterfeit, or not authorized by the rights owner are not allowed. Please do not attempt to relist this item.

Ebay is supposed to call me back--in an hour or so. What a huge waste of time. For genuine bags. Rejected by a bot. And a badly programmed one at that.

ETA: I have no words for how un-helpful ebay was. I went back and tried different edits on each listing. For some reason, listing the year that the bags were made in their titles was the thing that kicked back the listing. Once I removed the year, the listings went up. I seriously hate having to use this platform. Thanks for listening.

I wonder why the software kicks out the year! Does it work to put 90s or 1980s? Can you put the year in the description?

 

[Roro]

I wonder why the software kicks out the year! Does it work to put 90s or 1980s? Can you put the year in the description?

I removed the dates from the titles and added them to the descriptions. I also added that the purses were recently authenticated in the descriptions. Both listings updated successfully. I think it was the date in the title. Who knows why?

 

[LouieBal]

Sorry, maybe this is better in here...



Hi everyone, I don’t know what to do, I bought a skirt on eBay $5 and shipping was $10.90, so $15.90 total, and seller never shipped so, I opened a inr case, and than says seller issued me an
echeck on nov 6, so it says I should e gotten it by Nov 10

I still have not received a refund, so I decided to escalate the case to eBay telling them I still have not receive my refund, and they put the case on hold “for additional documents” until Nov 18, sooo does anyone know what is going on? How can this happen? I just want my $15.90 back

I also looked in my PayPal account and the transaction disappeared from my recent activity on there, there is no way to open a case instead on PayPal, because it’s not even listed on there.

also, I payed with debit card, so I’m not sure if my bank can help me at all???

How can eBay let this scammer seller keep my money?

 

[whateve]

Sorry, maybe this is better in here...



Hi everyone, I don’t know what to do, I bought a skirt on eBay $5 and shipping was $10.90, so $15.90 total, and seller never shipped so, I opened a inr case, and than says seller issued me an
echeck on nov 6, so it says I should e gotten it by Nov 10

I still have not received a refund, so I decided to escalate the case to eBay telling them I still have not receive my refund, and they put the case on hold “for additional documents” until Nov 18, sooo does anyone know what is going on? How can this happen? I just want my $15.90 back

I also looked in my PayPal account and the transaction disappeared from my recent activity on there, there is no way to open a case instead on PayPal, because it’s not even listed on there.

also, I payed with debit card, so I’m not sure if my bank can help me at all???

How can eBay let this scammer seller keep my money?

I wouldn't worry yet. You can't open a paypal case if you already have an ebay case open. If you did manage to open one, one or the other case would have closed. After Nov 18, if you haven't received your refund, call ebay and ask them where it is.

 

[Annawakes]

Just got a notification that eBay is going to deduct fees before I get my payment, and that funds will be sent to my bank account, not to my PayPal balance anymore.

I don’t like this; I don’t want to give eBay my bank account info, and I surely don’t want to give eBay my social security number.

ebay must want to start issuing 1099 for tax purposes, and also bypass PayPal by processing funds themselves? What do you all think? I think this stinks.

 

[Annawakes]

Just got a notification that eBay is going to deduct fees before I get my payment, and that funds will be sent to my bank account, not to my PayPal balance anymore.

I don’t like this; I don’t want to give eBay my bank account info, and I surely don’t want to give eBay my social security number.

ebay must want to start issuing 1099 for tax purposes, and also bypass PayPal by processing funds themselves? What do you all think? I think this stinks.

I just noticed there is a thread for managed payments. I’ll post there, sorry!

 

[MAGJES]

I received an item from overseas that was delivered by DHL and have found that the item is significantly not as described so I have initiated a return......I have never returned an item that was delivered by DHL with extra fees so What happens to the extra money I had to pay DHL to deliver? Am I out this money? Thanks!

 

[nicole0612]

I received an item from overseas that was delivered by DHL and have found that the item is significantly not as described so I have initiated a return......I have never returned an item that was delivered by DHL with extra fees so What happens to the extra money I had to pay DHL to deliver? Am I out this money? Thanks!

I have not successfully received this brokerage money back in my experience and they actually make it quite difficult to get customs fees returned as well. I think I spent about 3 hours trying to get the correct paperwork to the correct person before I decided it was hopeless.