eBay, etc. General Question/Answer Thread

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Does anyone know how to reduce the file size of photos taken from my iPhone? I wanted to add photos of the tears in the leather of the bag for my return request, but they are all 8 to 9 MB and they need to be 5 or less for Ebay to accept the pictures. I tried taking screenshots, or making the picture smaller, but neither of those worked. Thanks!
Can you save them as png files? I think those take up less storage. Or isn't there an option when you take the photo as to the quality?
 
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Can you save them as png files? I think those take up less storage. Or isn't there an option when you take the photo as to the quality?
In case it helps anyone else, I found an easy work around for those of us without tech skills. I emailed the photos to myself and chose the smallest option when I saved them to my photos from my email. Then I could upload those smaller photos to eBay.
 
I handed a package to my carrier on Monday and tracking is still showing only that a shipping label was creating but not indicating that item was shipped.

BeenBurned, the EXACT same thing happened to me. I handed the package to the carrier because there were thunderstorms and isolated tornadoes passing through my area and I didn't want my husband to have to go to the post office. I actually called my post office this morning and was told that the package is in the system and will arrive by early next week. This doesn't make me feel especially better when I look at the tracking and see "pre-shipment information" is the only scan that shows. I, too, struggle with the idea of writing my buyer but am waiting in the hope that the first scan will show the package in his state and I can breath easier then. Shipping in the time of Covid is an adventure that I can live without!
 
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BeenBurned, the EXACT same thing happened to me. I handed the package to the carrier because there were thunderstorms and isolated tornadoes passing through my area and I didn't want my husband to have to go to the post office. I actually called my post office this morning and was told that the package is in the system and will arrive by early next week. This doesn't make me feel especially better when I look at the tracking and see "pre-shipment information" is the only scan that shows. I, too, struggle with the idea of writing my buyer but am waiting in the hope that the first scan will show the package in his state and I can breath easier then. Shipping in the time of Covid is an adventure that I can live without!
I spoke to the carrier today, asking whether it's possible for something to fall between the seats, under something or another possibility in which it would remain on the truck. He told me it's impossible. At the end of the day, the driver has to go through the truck to verify that it's empty and that every package and flat (letter) is removed.

Although it doesn't make me happy, he suggested the possibility that the label got ripped and couldn't be scanned, but if that's the case, I'd expect a "RTS" (return to sender) stamp and that it would come back to me. The way I attach my labels though, it's highly unlikely that it would get ripped.

I'm going to remain optimistic (as you are) that the item will be delivered tomorrow as expected.

I haven't contacted the buyer but will reply if she contacts me.


(FWIW, another package I took to the post office and had scanned as "accepted" about 4 hours ago is still showing only as having the shipping label created. And I KNOW she scanned it in!)
 
I spoke to the carrier today, asking whether it's possible for something to fall between the seats, under something or another possibility in which it would remain on the truck. He told me it's impossible. At the end of the day, the driver has to go through the truck to verify that it's empty and that every package and flat (letter) is removed.

Although it doesn't make me happy, he suggested the possibility that the label got ripped and couldn't be scanned, but if that's the case, I'd expect a "RTS" (return to sender) stamp and that it would come back to me. The way I attach my labels though, it's highly unlikely that it would get ripped.

I'm going to remain optimistic (as you are) that the item will be delivered tomorrow as expected.

I haven't contacted the buyer but will reply if she contacts me.


(FWIW, another package I took to the post office and had scanned as "accepted" about 4 hours ago is still showing only as having the shipping label created. And I KNOW she scanned it in!)
On ebay, the tracking for a recent sale has on the top "pre-shipment info sent USPS awaits item," with the most recent date, although the package is halfway to its destination. If I go to USPS, the tracking is correct.

They may not get lost in the truck but I know they get lost at the distribution center. I've had packages disappear for more than a week before they start moving again.
 
On ebay, the tracking for a recent sale has on the top "pre-shipment info sent USPS awaits item," with the most recent date, although the package is halfway to its destination. If I go to USPS, the tracking is correct.

They may not get lost in the truck but I know they get lost at the distribution center. I've had packages disappear for more than a week before they start moving again.
True. I was just asking my mailman just in case there was a chance it was "stuck" or lost in his truck.
 
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Call ebay again! And ask them to not only document the issues on the return request but also, to send you written confirmation of what you are supposed to do. You don't want to follow the seller's advice and lose your protection, your money or the bag!
so it's been a week since ebay asked the seller to send me another return label. The seller has not sent one and continues to tell me in the ebay messages to use the first label they went me. I have a printout of the ebay/me conversation regarding this claim and now that's it's been a week with no movement I will call them again today. Will update in case it may help someone with a similar problem in the future.
 
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I’m dealing with the same thing right now. I brought about 7 packages to the post office Monday and 2 of them are in the “pre-shipment” stage still. Waiting to here from the post master sometime today as I live in a small town and they know me.
One was a 6 dollar eBay shirt which I’m not all that worried about, but the second was a $100 return. I’m losing my mind just thinking that I’m going to have to eat this stupid return.
 
On ebay, the tracking for a recent sale has on the top "pre-shipment info sent USPS awaits item," with the most recent date, although the package is halfway to its destination. If I go to USPS, the tracking is correct.

They may not get lost in the truck but I know they get lost at the distribution center. I've had packages disappear for more than a week before they start moving again.
I sent 2 packages on the 28th of November that still aren't delivered. They look to have sat in the JAX processing center for over a week. One of the scans showed missent a few days ago. I opened an inquiry and it was updated to arriving later than expected. The PO of that buyer left a voicemail that the package left JAX on x date and was headed to St. Louis and then off to IL for delivery. The other package has been moving, but very slowly. I am glad my buyers understand the situation and can see I sent the shipment day after payment.
 
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I sent 2 packages on the 28th of November that still aren't delivered. They look to have sat in the JAX processing center for over a week. One of the scans showed missent a few days ago. I opened an inquiry and it was updated to arriving later than expected. The PO of that buyer left a voicemail that the package left JAX on x date and was headed to St. Louis and then off to IL for delivery. The other package has been moving, but very slowly. I am glad my buyers understand the situation and can see I sent the shipment day after payment.
Yup, between Covid and normal longer delivery time during the holidays, time between shipping and delivery is longer. As long as there's movement showing, that's good.
 
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Yup, between Covid and normal longer delivery time during the holidays, time between shipping and delivery is longer. As long as there's movement showing, that's good.
I am amazed at the number of buyers that have messaged me over the past two days screaming about their packages not being delivered. These are packages mailed on the 10th and 11th of Dec using USPS 1ST CLASS and it is ONLY the 17th. Every single package that I have mailed since that date (postman picked up from my house) are not scanned and only "awaiting shipment" is showing on ebay. All I can do is ask the buyer to wait a few more days and that tracking during this time is not updated until delivery due to overwhelming volume (per my carrier) and staff shortages. Shipping delays are discussed repeatedly on the news. I guess my buyers live under a rock. I want to add that everytime I ship I let the buyer know when the package was taken to the post office so it's not like they think the package has not been shipped even though nothing shows on tracking. One lady asked me this morning. "so did you really ship my item or not?"
 
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