To update: the bag was authentic and in great condition. Sent with no insurance! Thank goodness it arrived just fine.
eBay, etc. General Question/Answer Thread
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What do you think happened here?
https://www.ebay.com/itm/312084669510?_trksid=p2471758.m4704
It sold at auction, seller relisted it as a BIN and it sold for much more than the auction ending price.
https://www.ebay.com/itm/312084669510?_trksid=p2471758.m4704
It sold at auction, seller relisted it as a BIN and it sold for much more than the auction ending price.
I ran the BIN item number 352306027963 through WatchCount and it appears to have sold for $157 to i***s
Thanks! Oh, so it was probably sold as a best offer for the auction ending price? You can't tell that from the listing. The seller probably just set the price high so no one else would buy it before her buyer had a chance. Maybe the original buyer wanted to make sure they could get their bonus bucks and didn't have it on the bidding account.I ran the BIN item number 352306027963 through WatchCount and it appears to have sold for $157 to i***s(1007) at 9:47 Pacific time this morning. So the winner of the auction, 0***0(21) at $157.50, is either the same person with a different eBay ID, or their winning bid got cancelled and it was sold to a different person on BIN.
That's great
. Did you end up sending her BB's letter and the $30? Out of principle, I hope you didn't send her a dime, but then on the other hand, I'm also very easy going. If bag is in great condition and authentic, then what is $30 when I just spent about 10K, KWIM? If I didn't want to pay the $30, it would really be out of principle alone. Can't believe she would send a 10K item without insurance. She's lucky it arrived safely and she's only "out of" $30.
Yes, I took some of the key concepts from BB's letter and said (since she was asking for immediate feedback so she could list more bags) that I would apply that $30 towards an expedited authentication fee so that I could leave her feedback more quickly. I figured I would see if she still asked for the shipping reimbursement but she only responded back "OK." So in the end I left her feedback a few hours after I got the bag and did not pay the extra shipping. It is shocking that she did not use any insurance, that is such a huge risk to take. I wonder if she looked into insurance and balked at the price - I just shipped a similar item at a little lower price point and shipping was about $250 all together. If she was worried about an extra $30 then $250 would be major sticker shock (it always is to me too! I was expecting about $100 shipping fee myself
Newb mistake, forgot to quote youThat's great
Can't believe she would send a 10K item without insurance. She's lucky it arrived safely and she's only "out of" $30.
I realize I may sound like a problem buyer but this is genuinely the first time I’ve ever considered a SNAD case. I bought a pair of shoes from Luxury Garage Sale that were final sale but new, though they were potentially store floor samples. This was fine until they showed up and there were black streaks on the white sole. I asked to return the shoes after having taken them to my cobbler, who said there is no way to get them out. They offered me a 15$ partial refund (I paid 250$ or so) to clean them. I insisted on returning them. They again offered the 15$.
I’m pretty annoyed because I don’t want a partial refund and if I believe there is more wear on a pair of shoes than was originally described, I don’t see how a partial refund of less than 10% is going to make me feel better about it. On the other hand, I understand how bad sellers have it and they don’t know me from Adam, so why should they make an exception for me? What should I do? I don’t want these shoes in this condition and I trust my cobbler when he says they can’t be fixed.
I’m pretty annoyed because I don’t want a partial refund and if I believe there is more wear on a pair of shoes than was originally described, I don’t see how a partial refund of less than 10% is going to make me feel better about it. On the other hand, I understand how bad sellers have it and they don’t know me from Adam, so why should they make an exception for me? What should I do? I don’t want these shoes in this condition and I trust my cobbler when he says they can’t be fixed.
I'm not a "shoe person" so I admit to (perhaps) not "getting it."
But if they're SHOES and the streaks are on the sole, isn't that invisible when you're wearing the shoes? The soles are the bottom of the shoes and they get scuffed the first time you wear them anyway.
As for the shoes not being new as described, can you open a dispute since the seller isn't responding as you'd hoped?
Sorry, I should have been clearer. The shoes have a white platform sole and the streaks are on the outside edge of the platform, if that makes sense. So quite visible unfortunately.
Is SNAD the dispute I’d file here? First time doing this so I honestly don’t know what my dispute options are.
I'm not familiar with Luxury Garage sale so I don't know if they have a dispute process and if so, how it works.
But if the marks on "new" shoes are on the outside of the platforms and they weren't shown, that sounds like the shoes weren't accurately described and/or pictured.
Would you please post a link to the listing?
Yes, you would file a return request for the shoes being not as described. I would also take a picture of the damage to submit and note this damage was not disclosed in the listing, so you want a full refund upon return of the shoes. If the seller doesn't respond after a few days (I think three?) you can ask eBay to step in. You should win pretty easily and then the seller will send you a return label which includes tracking. Once received back, the seller has a few days (maybe five or six?) to refund you and if not, then you can again ask eBay to step in to get your refund.
I didn't realize luxury.garage.sale was an ebay seller. I thought it was a dot.com website.
YES, I agree with @Bales25.
That listing shows just 2 pictures that appear to be stock images and they certainly don't show any scuffs on the outer edges.
In fact, ebay's description of "new" means that there aren't any issues. (Otherwise, there's a "new with defects" option to choose.)
Although the seller has a no-refund policy, that assumes items are accurately described. Otherwise, the no return policy is null and void.
Before filing a SNAD dispute, contact the seller using the "other" as the reason. If the seller doesn't agree to allow the return and to pay for shipping too, then open snad.
The seller should send you a prepaid return shipping label. You shouldn't return and trust the seller to reimburse your shipping cost.
ETA: Did you happen to look at the seller's feedback? It looks like the seller is rather careless in description accuracy!
https://feedback.ebay.com/ws/eBayIS...=negative&interval=365&_trkparms=negative_365
They are hiding the BO so their stakeholders think everything is selling at asking price.