eBay, etc. General Question/Answer Thread
- Thread starter Japster
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Sell similar counts the same as creating a new listing, so I think it will work. It is unclear whether we can add or modify listings to get the discount, or if it only applies to those that were already added or modified, but since it doesn't say, I think it will apply to all listings created or modified.
Oooh, thanks! Now I understand the signature thing. I also wonder if the buyer sees on the tracking that I didn't buy insurance if that could lead to any scams?
I don't think the tracking shows insurance, but she'll see it on the package. I doubt a buyer can do much with that. If a box is damaged in transit, the post office usually marks it before delivery, so it would be hard to win a claim if she damaged the box afterwards. The other thing insurance covers is not being delivered but tracking will show it was delivered. One of the biggest problems with insurance is that you need to cooperation of the buyer in order to file a claim, and if the buyer isn't willing, you might be out of luck. After all, if the item is damaged, she gets her money back from ebay, way before you have a chance to get it from the post office.
I'll add that a lot of people think that if a scamming buyer claims non-receipt, they can file a claim even if tracking shows delivery. Insurance won't protect you if tracking shows delivery.
Whateve is right, the site wide promos are very rare and IMO beats the Ebay Bucks offers any day.Thank you whateve. That is so helpful. I won’t hold my breath then for the next one.
I wish they would have a handbag category on sale on not things that I have no interest in
I've never seen a handbag category, but in the list of sellers that the coupon can be applied to, I've several times seen Trendlee and Linda's Stuff. There are possibly others, so if you're interested in handbags, it can't hurt to go through the list when Ebay offers these kind of promos again.
Where did you get the return address? I use the one PayPal or eBay tells me to use. Don’t use the return address on the original shipping label.
I had an item going from Philly to Harrisburg Priority Mail back in the day and it took 3 weeks to get there.
If you buy insurance I think anything over a certain amt has to be signed for. It used to be $50 and then up to $150 it was at their discretion. Over $150, it was mandatory. I put a blurb in my listing that my item may need a signature.
The scanned signature is only for the items at or above the eBay and PP signature thresholds. Haven’t sold anything that high since it was implemented.
I had to google the locations, wow that is crazy. Mine is out for delivery, so assuming the buyer is home to sign for it, it should get delivered today.
Thanks Ironic568, that’s a great tip! Linda’s Stuff especially has some great deals sometimes.
First off, I would like to thank @BeenBurned for her helpful letter. The buyer accepted the partial refund for the remaining tarts that she didn't use. She also accepted to ship the tarts back at her expense and I didn't have to refund the initial shipping cost. Hence, as BB said, I am out nothing except my time. The items arrived back yesterday and were just how I shipped them out. They smelled exactly like what was listed on the label, so this was definitely a case of buyer's remorse. I am so glad this ended amicably, as this was her first message when she opened the case:
"the wax i ordered was saposed to be orange dreamsickle got nasty old grandma smell instead....how old were these? i used 1/2 of one and wow stinks....nothing like orange or dreamsickle"
Here is her message once I sent over BB's letter:
"I have shipped the wax back it should arrive by Monday 3/12 the tracking info is
xxxxxx usps i will be awaiting the refund...thanks for understanding"
It sounded like two different people based on how the messages were worded. Either way, I am glad it's done and over with. I've kindly asked her to close the case when I sent the refund, but of course, crickets on her end... What should I do next? Do I call eBay and have them close the case or just let it time out? What about the defect...is there any way to get that removed from my seller's account?
"the wax i ordered was saposed to be orange dreamsickle got nasty old grandma smell instead....how old were these? i used 1/2 of one and wow stinks....nothing like orange or dreamsickle"
Here is her message once I sent over BB's letter:
"I have shipped the wax back it should arrive by Monday 3/12 the tracking info is
xxxxxx usps i will be awaiting the refund...thanks for understanding"
It sounded like two different people based on how the messages were worded. Either way, I am glad it's done and over with. I've kindly asked her to close the case when I sent the refund, but of course, crickets on her end... What should I do next? Do I call eBay and have them close the case or just let it time out? What about the defect...is there any way to get that removed from my seller's account?
You won't get a defect if the case isn't escalated. After you issue the refund, I would wait a day or two to see if she closes the case. Then I would call ebay and ask them to look at the messages and note that you gave the partial refund as agreed upon, then ask them to close the case and give you a final value fee refund.
Thanks @whateve ! Noted. Will proceed forward if there’s no action on her end in a couple days (I don’t expect there to).