eBay, etc. General Question/Answer Thread

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#7,771
MAGJES said:
I’d love to hear someone’s pinion on this!

I have a designer bag for sale - A Balenciaga City.
The brand is slow to sell these days and resale is not so great.

Here’s my question.....I have a fixed offer listing....no Best Offer. Someone messaged me and asked if I would take xxx and if I had a receipt. I answered and thanked her for the interest. I said i do not have a receipt and I would probably take that offer. That is the history. I just received a message back telling me to send her that offer and she would pay.
I just checked her feedback and it is entirely private. No big red flag but I did check her ID history and she is on her 11th ebay ID since 2013. Would you back away? Is that a red flag? I’d rather keep the bag than to have a headache. It will sell one day.
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My take:
  • Sometimes google can be your friend when it comes to finding "issues" with feedback. It's a back-door approach where you can find the sellers who sold the item(s) and see if there are problems with the feedback they received from a buyer.
  • I tend to wonder about multiple ID changes and tend to dig deeper. That many ID changes in such a short time concern me!
  • If you do decide to send an offer, I'd recommend including in the comments something to the effect of, "as I explained in your ebay message, I don't have a receipt nor did the listing or description mention a receipt. All my items are guaranteed authentic and since it's the details of the bag itself that prove authenticity, you're welcome to post pictures (wherever) for it to be looked at.
 
#7,772
BeenBurned said:
My take:
  • Sometimes google can be your friend when it comes to finding "issues" with feedback. It's a back-door approach where you can find the sellers who sold the item(s) and see if there are problems with the feedback they received from a buyer.
  • I tend to wonder about multiple ID changes and tend to dig deeper. That many ID changes in such a short time concern me!
  • If you do decide to send an offer, I'd recommend including in the comments something to the effect of, "as I explained in your ebay message, I don't have a receipt nor did the listing or description mention a receipt. All my items are guaranteed authentic and since it's the details of the bag itself that prove authenticity, you're welcome to post pictures (wherever) for it to be looked at.
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I just can't find a way to see any feedback for this ebay ID. It's all private. I've googled her many IDs and can find nothing. Don't know whether that's good or bad!
 
#7,776
BeenBurned said:
That's a tricky situation. International shipping and tracking can be spotty depending on the shipping method used, the dependability of the postal service in the country to which you're shipping and the diligence of the carrier.

Ebay recommends allowing more time for delivery of international parcels but their overly optimistic delivery times often put unrealistic expectations in buyers' minds.

You did the right thing with the other buyer and had she been honest, she'd have paid you back once she received the item. You got a buyer without a conscience and I hope you blocked her and posted her ID in the blocked bidder thread so others can block her.

While I'm not sure how you might have had better resolution to the previous (or current) situation, I'm not sure that ebay gave you accurate advice. If the buyer opens INR (either case) and tracking doesn't show delivery, escalated or not, you'll lose the case. And if escalated, you'll not only lose but your account with be dinged because you didn't resolve it yourself and ebay had to step in.

So I'm not sure exactly how to advise you and the best way to protect yourself should delivery be made after a refund is issued. I think the best way to handle it (if you have a patient and understanding buyer) is to request patience and let her know that Paypal allows up to 180 to file INR disputes so if she doesn't receive it, she has that option open to her.

Other members might have other suggestions.
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Thank you for the detailed reply, BeenBurned! I thought about protecting myself, but I missed the fact that my account could be dinged because of such incidents. I feel bad for the buyer because I have sent other packages afterwards and they have all reached their destinations in less than 3 weeks. I will refund her and just hope for the best :flowers:
 
#7,777
I was looking at bags on ebay and messaged a seller that relisted a bag I was watching. The bag previously was listed as an auction with no bids at a decent starting price and I almost bought it. She relisted the bag when it did not sell at a price over retail. Quite a difference. Anyway, I messaged her wondering about the difference and what she wanted for the bag exactly. I shared no personal info. Not even my name.

I get an email this afternoon (personal email address) from someone letting me know what they would take for the bag via PP. They even addressed me by my first name! HOW did this happed? Does ebay give out this info? I have never purchased from this seller or seen their name and ebay ID before today. I’m actually angry .
 
#7,778
MAGJES said:
I was looking at bags on ebay and messaged a seller that relisted a bag I was watching. The bag previously was listed as an auction with no bids at a decent starting price and I almost bought it. She relisted the bag when it did not sell at a price over retail. Quite a difference. Anyway, I messaged her wondering about the difference and what she wanted for the bag exactly. I shared no personal info. Not even my name.

I get an email this afternoon (personal email address) from someone letting me know what they would take for the bag via PP. They even addressed me by my first name! HOW did this happed? Does ebay give out this info? I have never purchased from this seller or seen their name and ebay ID before today. I’m actually angry .
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wow, that is scary! I'd like to know how they got this information. You should call ebay and ask them, and report her for offering to take the transaction off ebay.
 
#7,779
MAGJES said:
I was looking at bags on ebay and messaged a seller that relisted a bag I was watching. The bag previously was listed as an auction with no bids at a decent starting price and I almost bought it. She relisted the bag when it did not sell at a price over retail. Quite a difference. Anyway, I messaged her wondering about the difference and what she wanted for the bag exactly. I shared no personal info. Not even my name.

I get an email this afternoon (personal email address) from someone letting me know what they would take for the bag via PP. They even addressed me by my first name! HOW did this happed? Does ebay give out this info? I have never purchased from this seller or seen their name and ebay ID before today. I’m actually angry .
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This is truly a breach of privacy. It happened to me in similar way after confronting a fake seller. I'm actually talking to lawyers now, because the other party who got my information illegally has been cyber-stalking and cyber-bullying me.
 
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#7,780
ms.kim said:
This is truly a breach of privacy. It happened to me in similar way after confronting a fake seller. I'm actually talking to lawyers now, because the other party who got my information illegally has been cyber-stalking and cyber-bullying me.
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oh my. This is indeed an invasion of privacy. I'm sorry this is happening to you.
Did the seller obtain your private info through ebay?
 
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#7,781
MAGJES said:
oh my. This is indeed an invasion of privacy. I'm sorry this is happening to you.
Did the seller obtain your private info through ebay?
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Thank you :flowers: I can't say, but we have pretty good theory about it. One thing about cyber bullies, they never stop, so they're leaving online traces everywhere, and that's what we are working on. The counterfeit seller I confronted must have "friends" somewhere.
In your case, it was a friendly approach, I assume? But, it's very wrong what they did, and scary, too. I hope you'll find out how they got your information.
 
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#7,782
ms.kim said:
Thank you :flowers: I can't say, but we have pretty good theory about it. One thing about cyber bullies, they never stop, so they're leaving online traces everywhere, and that's what we are working on. The fake seller I confronted must have "friends" somewhere.
In your case, it was a friendly approach, I assume? But, it's very wrong what they did, and scary, too. I hope you'll find out how they got your information.
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Yeah - my approach was friendly. Just basic questions showing a strong interest.
I’m calling ebay tomorrow and try to find out what’s going on.
 
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#7,783
MAGJES said:
Yeah - my approach was friendly. Just basic questions showing a strong interest.
I’m calling ebay tomorrow and try to find out what’s going on.
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Did you look at the seller's ID history? Is it possible you sold to or bought from her in the past and didn't recognize the current ID?

Another possibility is that although it came to your email address, it might have been sent through ebay and anonymized.

For example, I got a question from a buyer and if I look at "her" email address, i.e., if I were going to reply to the email rather than ebay's reply button, the email address would show as:
If her ID is janedoe_0, the email address might be [email protected].
note that this is a made up address ^^^^^ used as an example.

So if I responded, it would go to her email address but I don't know her actual email address.
 
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#7,784
ms.kim said:
This is truly a breach of privacy. It happened to me in similar way after confronting a fake seller. I'm actually talking to lawyers now, because the other party who got my information illegally has been cyber-stalking and cyber-bullying me.
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I had something like this happen to me a few years ago. It was a seller who had stolen pictures from a tpfer's reveal and used them in her listing. I had already bid on her auction and sent her a message asking if the pictures were of the actual item I would receive. Apparently she had been bombarded with messages about the pictures so she decided she would get back at me. She purchased one of my items, using a different ebay account, but didn't pay. She did it just so she could leave me negative feedback. In her negative feedback, she claimed my item was counterfeit. I called ebay and explained what had happened, and they were able to verify that it was the same person, so removed the feedback. I still think it was ridiculous that she was able to leave feedback without paying.

This is why I never confront counterfeit sellers anymore. I just report the listings.
 
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#7,785
I had a messaged on ebay this morning from the seller asking me if I received her email last night. I played sweet and replied (through ebay) and told her I was considering the offer and asked a few questions about the bag. Then I asked her how she was able to email me directly. I'll see what she says.
 
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