eBay, etc. General Question/Answer Thread

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#7,741
BeenBurned said:
Or if she disputed another unauthorized charge and the c.c. company flagged all her recent purchases.
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Part of the message I sent her asked if she perhaps disputed the wrong transaction and sure enough, that's what it was. She said that a non-eBay item she bought came not as described and the retailer won't answer her messages. She said my item was very similar in price to the item that she actually wanted to dispute and that's how she made the error. She said she called her credit card company and let them know. The credit card company said to just respond to the PayPal dispute and they'll take care of it. I have screenshots of everything and I've also let PayPal know the situation. Thanks guys!
 
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#7,742
holiday123 said:
Part of the message I sent her asked if she perhaps disputed the wrong transaction and sure enough, that's what it was. She said that a non-eBay item she bought came not as described and the retailer won't answer her messages. She said my item was very similar in price to the item that she actually wanted to dispute and that's how she made the error. She said she called her credit card company and let them know. The credit card company said to just respond to the PayPal dispute and they'll take care of it. I have screenshots of everything and I've also let PayPal know the situation. Thanks guys!
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Something similar happened to me on Bonanza. The buyer had bought a lot of bags all at once, and one didn't get delivered. She disputed mine when it had been another purchase.
 
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#7,744
I have listed hundreds of shoes in the past and cannot understand why I am suddenly having this problem.

I am currently trying to list a pair of NIB Women’s sneakers and although I have put in the size every way I can think of I still get this message:
WHAT am I doing wrong? It is driving me crazy and I’ve spent the last hour trying to do this ONE listing.
Can anyone help? Thanks!!!


*****It looks like there's a problem with this listing.
  • The item specific US Shoe Size (Women's) is missing. Add US Shoe Size (Women's) to this listing, enter a valid value, and.......”
 
#7,745
MAGJES said:
I have listed hundreds of shoes in the past and cannot understand why I am suddenly having this problem.

I am currently trying to list a pair of NIB Women’s sneakers and although I have put in the size every way I can think of I still get this message:
WHAT am I doing wrong? It is driving me crazy and I’ve spent the last hour trying to do this ONE listing.
Can anyone help? Thanks!!!


*****It looks like there's a problem with this listing.
  • The item specific US Shoe Size (Women's) is missing. Add US Shoe Size (Women's) to this listing, enter a valid value, and.......”
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Try listing using the long form.
 
#7,747
MAGJES said:
Hi BB, I did not realize there was more than one way to list. I think what I use is the long form. (I've never even tried to list
anything on my phone either).
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They used to default to a short form. I don't see that anymore. Is there a drop down menu for the size, or are you just entering it? What size are you using? If it is a half size, enter it metric, as 7.5, not 7 1/2. What I would do is start with a new listing and see if that works.
 
#7,748
MAGJES said:
Hi BB, I did not realize there was more than one way to list. I think what I use is the long form. (I've never even tried to list
anything on my phone either).
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whateve said:
They used to default to a short form. I don't see that anymore. Is there a drop down menu for the size, or are you just entering it? What size are you using? If it is a half size, enter it metric, as 7.5, not 7 1/2. What I would do is start with a new listing and see if that works.
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I'm not sure which is the default because depending on ebay's mood, I get each at different times.

If you're using the long form, when you go to list, there's a switch link:

Screen Shot 2018-02-16 at 5.56.22 PM.png
 
#7,750
Thank you ladies for trying to help me out. I tried listing it (long form) on my ipad.....on my computer. I tried starting over from scratch. I repeatedly tried using "sell similar." oh lord....I even went into old listings to see how I actually typed in my size which is a 1/2 and then I even tried putting in the wrong size....and then EVERY size. lol. Then I finally noticed in my error message it asked me if I wanted to "add" item size so I clicked on it and it added the size automatically. SO WEIRD! Anyway. my listing is now UP!
I am SO challenged at times!.......
 
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#7,751
I listed an item a few days ago with best offer. A luxury handbag. There have been 16 offers so far, most have been auto-rejected. But I notice that almost every offer is from a 0-feedback person who *just* made the name. I have had this happen for so many years and I just don't get it... people just sign up for fun to place bids and then never use the name again? What exactly is the purpose of this game people play? To see your threshold amount? I block all of them. And the bizarre thing is that most of the names are like XXXX _0, with an underscore 0. It seems like a lot of trouble to make a name to bid for nothing.... What am I missing about this system?
 
#7,752
ccbaggirl89 said:
I listed an item a few days ago with best offer. A luxury handbag. There have been 16 offers so far, most have been auto-rejected. But I notice that almost every offer is from a 0-feedback person who *just* made the name. I have had this happen for so many years and I just don't get it... people just sign up for fun to place bids and then never use the name again? What exactly is the purpose of this game people play? To see your threshold amount? I block all of them. And the bizarre thing is that most of the names are like XXXX _0, with an underscore 0. It seems like a lot of trouble to make a name to bid for nothing.... What am I missing about this system?
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When a new member doesn't choose a name, ebay assigns one automatically. That is why you are seeing those names.
 
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#7,753
whateve said:
When a new member doesn't choose a name, ebay assigns one automatically. That is why you are seeing those names.
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Thanks. 11 of the 16 bidders have a "_0' as a name and a 2/17/18 registration date (the same date I listed the item). Crazy. I wish ebay required credit card information/verification to place bids and sign up. They did wayyyyy back when I signed up like 15 years ago. You couldn't create a name with an email, but only a valid cc.
 
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#7,754
It’s been a while since I had to return the item but today I got an item not as described and tried to contact the seller est the return. Turns out, I couldn’t contact him, the options were to directly open a case. After trying to find out how to contact the seller, I send him a message and then spoke to ebay which told me to open a case directly and the seller will be notify either way. Is this how things work now?
 
#7,755
ArielNature said:
It’s been a while since I had to return the item but today I got an item not as described and tried to contact the seller est the return. Turns out, I couldn’t contact him, the options were to directly open a case. After trying to find out how to contact the seller, I send him a message and then spoke to ebay which told me to open a case directly and the seller will be notify either way. Is this how things work now?
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That's lousy. Was there an option that said something like "I have a question about how to use my item?" That's what I usually use to contact a seller if I don't want to open a return. You didn't actually open a case, you opened a return. It doesn't become a case unless you have to escalate it.
 
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