If the listing has been removed, she will still have to open a SNAD once she receives it in order to get a refund. Since the listing has been removed, she should have no trouble proving it is fake.
eBay, etc. General Question/Answer Thread
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Yes the bag was shipped, but it was still in her country, I just saw the listing is gone, even in my bought list says erased, so I don’t know if eBay did it or the seller, I sent a message to eBay explaining everything, in supposed to have an answer in 24-48 hours I’ll keep you updated
It looks like the listing was reported and removed by ebay.
Just so you know, a buyer can request that a seller cancel a transaction before the item has been shipped but the seller is under no obligation to accept the cancellation. (IMO, that's a dumb move, particularly if the buyer alleges that the item is fake because the seller will be required to take the item back anyway if there's a dispute.)
In the future, PLEASE get your potential purchases authenticated BEFORE bidding or buying. It's a lot easier than dealing with a seller and/or a dispute after the fact.
I hope someone can help me. I sold a bag on eBay. I don't ship internationally. I have a buyer who lives in China who paid for the bag and has me shipping it, per her PP payment, to a shipping service here in the US.
The address looks odd but it has a number, street, city, state, zip. My concern is that the address doesn't say "confirmed" and it doesn't say "unconfirmed" either. In seller protection" it says "eligible".
Is it ok to ship?
Her feedback looks good and we've corresponded a lot about the bag. Thoughts & Anything else I should be concerned about?
The address looks odd but it has a number, street, city, state, zip. My concern is that the address doesn't say "confirmed" and it doesn't say "unconfirmed" either. In seller protection" it says "eligible".
Is it ok to ship?
Her feedback looks good and we've corresponded a lot about the bag. Thoughts & Anything else I should be concerned about?
Paypal no longer has confirmed and unconfirmed showing in the transaction details since it's not necessary for an address to be confirmed. Buyers can ship to addresses other than their home address, credit card billing address, etc.
The important thing for seller protection is that it shows "eligible" and as long as you meet the requirements for s.p., you've got protection.
Hello friends. I do not know if it has happened to enlist a product in ebay, and sells it and as the months go by decreasing the sales until it stops selling, it has happened to me in several lists, and I try to change the color to the letters, I put the second picture at the first and remains the same, could you give me a recommendation to recover my sales again?
I have had this problem. I totally ended the listing and took new pictures so the listing is completely fresh. I sell sporadically so I'm not sure if this would be practical for you to do. I reword the title too. Just to freshen it up. The reason I do this is because as a frequent eBay buyer, I will skip over a listing I've already looked at and right, wrong or indifferent, I won't look at it again if it's a listing I see repeatedly. I try to look at my listings from a buyer's point of view. I also do a search and see what other successful sales for the same or similar item have included that I didn't.
1. Lower the price.
2. Make sure you are not overcharging for shipping. Weigh your items in their packaging, study the shipping options and get the best possible terms for your buyers. Offer multiple shipping options. Offer FREE SHIPPING (calculate carefully so you don't lose money if you try this!)
3. Shorten the duration of the listing (7 days is good) -- relist more frequently. More people see items when they are first listed and when they are near ending. Start and end listings on weekends.
4. Study the market for your product. Consumer tastes change, products wax and wane in popularity. Adjust your expectations.
Google "tips for ebay sellers" and you will get lots more ideas.
Good luck!
What happens if an item you bought on eBay over a year ago turns out to be fake, and you have already left positive feedback?
Is there any course of action, or am I out of luck at this point?
Is there any course of action, or am I out of luck at this point?
It sounds like you are out of luck. It's too late to open an ebay, paypal or credit card dispute.
ETA: Did you have it authenticated?
Why are you sure it isn't authentic?I did not. Thanks for the quick reply.
Does Ebay still care about sellers who practice shill bidding? I reported a seller who does this all the time with their Hermes items, but Ebay never takes action against the seller and let seller's items sold for high price, inflated by shill bidding. I feel sorry for the bidders.
I don't think they ever cared. They just pretended to.