That doesn't make sense. It has to be either the starting bid amount or the reserve amount.
eBay, etc. General Question/Answer Thread
- Thread starter Japster
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I didn’t understand it either. As you can see in the photo the opening bid was $2500, only one bid, and the listing still said “reserve not met” after I placed my bid. I didn’t win, my top bid was $3455 and the second bid was $3505, so the bidding went up by $50 increments. Does the seller set bidding increments?
No, the seller doesn't set bidding increments, ebay does. The increments get bigger, the higher the amount. Did the reserve get met? What was it?
My USPS tracking for a bag I sold says that the "forward expired." Will this affect me as a seller or is there anything I should do? The bag sold for ~$150.
Thanks so much for your help!
Thanks so much for your help!
IMO, the only explanation (and an illogical one, at that) is that it's an ebay glitch.
Thank you. The item sold, and there were two bids, the winning bid was $3505, so I would guess the reserve was $3500.
Thanks for your help.
Do you happen to know how long eBay takes to resolve these cases? I responded to eBay's inquiry on January 8th. Apparently buyer had until January 12 to dispute the case. Of course buyer had already disputed the case since package, delivered on November 29th, could not be found. This was eBay's mail to me:
Your buyer opened a request because their item hasn't arrived. It is important for you to respond by Jan 12, 2018.
You can resolve your buyers request by providing tracking information or any additional shipping details. If you do not have tracking that shows delivery, please consider refunding your buyer.
Your final value fee will be credited if you send a full refund.
This transaction is covered by eBay Money Back Guarantee, so your buyer can ask us to step in beginning Jan 12, 2018 to review the case and make a decision. Learn about eBay Money Back Guarantee
The paypal funds from this transaction will not be available for withdrawal until this request is resolved. However, you can still use these funds to send a refund to your buyer.
Seems to me eBay should have a clear policy on this one way or the other. But instead they are holding up the funds and letting the situation drag on. Thank heavens it was not an expensive item.
Since it's after the 12th, you should be able to go into the case and ask Ebay to step in. They (or the "bots") will review and see tracking shows delivery and close the case in your favor. It usually is within hours that I get the confirmation that the case was closed in my favor.
Thanks, I'll do that. Thanks for the help.
Edited to say i did it and message is
"Hang on, we're still reviewing your case
We'll be in touch with you soon"
I'll wait a few more days and ask eBay again to step in if I have not heard.
Re the part in red, it doesn't say that the buyer had until January 12 to escalate. It says that the buyer CAN ask ebay to step in on January 12 (blue).
So the buyer can escalate.
Aw, geez! Are you saying that usps doesn't "find" the tracking number?
If so, that can be a problem. If the tracking number shows and you can see delivery, call ebay, point them to the tracking and have them close the case.
If tracking has disappeared, you should call the USPS (call a direct location) and have them resurrect the tracking so it'll either show online or have them forward you a PDF showing the date of delivery.
Oh no, tracking number and details have been there all the time.
I just this minute received a mail from eBay saying that they closed the case and have released my funds. I guess all it took was for me to ask them to step in. Would not have known to do that without the suggestion above. Thanks for the help. I love this forum.
I just this minute received a mail from eBay saying that they closed the case and have released my funds. I guess all it took was for me to ask them to step in. Would not have known to do that without the suggestion above. Thanks for the help. I love this forum.
eBay woes. Buyer paid for a bag and I have the funds, but the bag was returned to me by USPS because the forwarding expired. I guess the buyer’s address wasn’t up to date? USPS noted on my package that the buyer hadn’t lived there for 8 years. Buyer responded that she would pay for return shipping and gave me an updated address, but has yet to send over the funds for the shipping. I also asked her to reconfirm her address because now I’m feeling a little nervous to mail the bag again. Now I’m kind of in a limbo, waiting for the buyer to respond, but also not wanting to touch her payment until she receives the bag…
So I just bought a 23 piece rehab lot of coach bags. I get an message from the seller about one of the bags and says she is switching it out with another bag because the "inside seam is gross". The seller doesnt even wait for me to see if I'm okay with this and has already shipped the lot. How is this allowed? They are rehab bags so I didn't expect them to be in pristine condition but the one she was switching out was a style I was interested in. The one in its place is nice but I'm still a bit mad they didn't consult with me first as I paid for the other one.
Hey ebay gurus, I have a question about eBay Bucks.
When you buy something and use your eBay bucks, does the seller lose any money or does ebay take the loss of the $12 that I’m eligible for? I just want to make sure that if I buy something from a small seller, they aren’t getting dinged somehow.
I hope that made sense
When you buy something and use your eBay bucks, does the seller lose any money or does ebay take the loss of the $12 that I’m eligible for? I just want to make sure that if I buy something from a small seller, they aren’t getting dinged somehow.
I hope that made sense