eBay, etc. General Question/Answer Thread

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#6,376
Hey guys, So recently I decided to sale my camera as I had no use for it anymore. I put in the ebay auction center and the price got up to $73.00 (shipping was $28). I only had one person bid and they ended up winning the bid. This was May 30th and they have yet to pay.
Unforuantely the day after they won the bid I checked my email and got a message stating that the quicker I sent it the better my feedback would be (It also gave me their name/address). I immedaitely boxed up the camera and went to USPS. The package arrived at their location yesterday morning but I've still yet to hear from the buyer. Is there any legal action I can do about this?
I also need to mention that when I sent off the package I told the guy not to require signature for the package (dumb on my part). I'm wondering if I'm just SOL in the situation because I didn't check paypal first, or if there is something I can do?
I know there is the option to file a UPI but I've read that the farthest that goes is just putting a strike on their account. Please help!!
 
#6,377
hazelnutwonders said:
Hey guys, So recently I decided to sale my camera as I had no use for it anymore. I put in the ebay auction center and the price got up to $73.00 (shipping was $28). I only had one person bid and they ended up winning the bid. This was May 30th and they have yet to pay.
Unforuantely the day after they won the bid I checked my email and got a message stating that the quicker I sent it the better my feedback would be (It also gave me their name/address). I immedaitely boxed up the camera and went to USPS. The package arrived at their location yesterday morning but I've still yet to hear from the buyer. Is there any legal action I can do about this?
I also need to mention that when I sent off the package I told the guy not to require signature for the package (dumb on my part). I'm wondering if I'm just SOL in the situation because I didn't check paypal first, or if there is something I can do?
I know there is the option to file a UPI but I've read that the farthest that goes is just putting a strike on their account. Please help!!
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Oh, no!!

So they didn't pay? NEVER ship before payment is received.

I hope they sent that message through ebay messaging. If it's not in your messages, it could have been a spam message, in which case you lost the camera and won't get the money.

The feedback implication that feedback is related to speed of shipping is considered feedback extortion and needs to be reported.

If you go to the transaction on ebay, there's a "report buyer" button. Report the buyer but also, CALL ebay and get this on record.

What is the buyer's ID, both to look at the buyer's feedback (left for others) history as well as for blocking.
 
#6,378
BeenBurned said:
Oh, no!!

So they didn't pay? NEVER ship before payment is received.

I hope they sent that message through ebay messaging. If it's not in your messages, it could have been a spam message, in which case you lost the camera and won't get the money.

The feedback implication that feedback is related to speed of shipping is considered feedback extortion and needs to be reported.

If you go to the transaction on ebay, there's a "report buyer" button. Report the buyer but also, CALL ebay and get this on record.

What is the buyer's ID, both to look at the buyer's feedback (left for others) history as well as for blocking.
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The messages were sent through the ebay messaging fourantely! Unfourtnately I don't think that I will be able to get this back as now the person is saying that they don't live at the address anymore, and it's my fault for not verifying address and letting them know when I was shipping. Am I in the wrong on this one? Thanks.
 
#6,379
hazelnutwonders said:
The messages were sent through the ebay messaging fourantely! Unfourtnately I don't think that I will be able to get this back as now the person is saying that they don't live at the address anymore, and it's my fault for not verifying address and letting them know when I was shipping. Am I in the wrong on this one? Thanks.
Click to expand...

As BeenBurned already mentioned, the only thing you did wrong was shipping before they paid.

There's a small chance the package could be returned to you if undeliverable. But I wouldn't count on that.
 
#6,382
hazelnutwonders said:
got a message stating that the quicker I sent it the better my feedback would be (It also gave me their name/address).
Click to expand...

hazelnutwonders said:
The messages were sent through the ebay messaging fourantely! Unfourtnately I don't think that I will be able to get this back as now the person is saying that they don't live at the address anymore, and it's my fault for not verifying address and letting them know when I was shipping. Am I in the wrong on this one? Thanks.
Click to expand...
They sent you a message telling you to ship to that name and address then they sent a second message telling you they don't live at that address?

I'd call the post office (directly - not the 1-800 number) where the delivery address is located.) Speak to the post master and see if they can get any info from the carrier.

If the package wasn't delivered/picked up yet, request to have it returned.
 
#6,384
BeenBurned said:
They sent you a message telling you to ship to that name and address then they sent a second message telling you they don't live at that address?

I'd call the post office (directly - not the 1-800 number) where the delivery address is located.) Speak to the post master and see if they can get any info from the carrier.

If the package wasn't delivered/picked up yet, request to have it returned.
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No, When they won the bid I immediately messaged them stating that I would ship the package tomorrow because I got an email from EBAY stating that it's best to do it soon and I figured they had already paid. They never responded to that message but this morning I received a message stating that they saw the package was delivered in "CITY" but that was their old addressed. They apparently live 2 hours away from that address and said that I was suppose to message saying that I was sending the package and verifying the address I've read over ebay terms and that seems to be true, it also states that the seller should make sure the buyer has paid before shipping package.


I didn't require a signature for the package either :sad::sad::sad:
 
#6,385
hazelnutwonders said:
No, When they won the bid I immediately messaged them stating that I would ship the package tomorrow because I got an email from EBAY stating that it's best to do it soon and I figured they had already paid. They never responded to that message but this morning I received a message stating that they saw the package was delivered in "CITY" but that was their old addressed. They apparently live 2 hours away from that address and said that I was suppose to message saying that I was sending the package and verifying the address I've read over ebay terms and that seems to be true, it also states that the seller should make sure the buyer has paid before shipping package.


I didn't require a signature for the package either :sad::sad::sad:
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Signature wasn't required and it's not required for items with total prices (including shipping) under $750.

As for ebay suggesting shipping ASAP, that's their recommendation for doing so AFTER payment has been received.

Look in your paypal account. If there was a payment made, the details of that transaction shows the shipping address. THAT is the address you have to ship to for seller protection.

I'm a bit confused about what went on here, how you got their address, why they presumably gave you an address where they don't live, and whether they paid you. (HAve you looked at PP?)

What is the zip code of delivery? I will look up the direct phone number.
 
#6,387
BeenBurned said:
Signature wasn't required and it's not required for items with total prices (including shipping) under $750.

As for ebay suggesting shipping ASAP, that's their recommendation for doing so AFTER payment has been received.

Look in your paypal account. If there was a payment made, the details of that transaction shows the shipping address. THAT is the address you have to ship to for seller protection.

I'm a bit confused about what went on here, how you got their address, why they presumably gave you an address where they don't live, and whether they paid you. (HAve you looked at PP?)

What is the zip code of delivery? I will look up the direct phone number.
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There is no transcation on PP. As for the buyer, they also don't have a paypal setup with ebay I'm guessing because it's not an option. I got the 'shipping address' from the email from Ebay. They said they USE to live at the address that is connected with their ebay account but since then they have moved.
 
#6,388
BeenBurned said:
What is the buyer's ID? This sounds like an experienced scammer although there are others here on the forum who might question my "assumption."
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but never offer to help anyone themselves :rolleyes:

BeenBurned said:
They sent you a message telling you to ship to that name and address then they sent a second message telling you they don't live at that address?

I'd call the post office (directly - not the 1-800 number) where the delivery address is located.) Speak to the post master and see if they can get any info from the carrier.

If the package wasn't delivered/picked up yet, request to have it returned.
Click to expand...


This! Just go to your PO ASAP and ask to have the package recalled.
 
#6,389
My eBay app started saying yesterday all of a sudden "you have reached the maximum number of messages you can send about this item per day". This happened mod-day yesterday and is continuing today, for any message, even if it is the first message. Any ideas? So far I have just been going to the regular site on my phone through my browser, and that lets me write/answer messages. The only one with the glitch is the app. Thanks!
 
#6,390
nicole0612 said:
My eBay app started saying yesterday all of a sudden "you have reached the maximum number of messages you can send about this item per day". This happened mod-day yesterday and is continuing today, for any message, even if it is the first message. Any ideas? So far I have just been going to the regular site on my phone through my browser, and that lets me write/answer messages. The only one with the glitch is the app. Thanks!
Click to expand...

I think the latest update of the app is very glitchy in general. I don't have this exact problem, but what happens to me is that when I tap a push notification to read a new message it pops up, but it's blank. The only way I can read the message through the app is to manually stop all my apps and re-open the ebay app. Another weird feature of this latest update I've noticed is that when I tap notifications to see items that are ending soon it does not send me to that item. It usually ends up sending me to the previously ending item before it on my watch list. Very buggy.
 
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