eBay, etc. General Question/Answer Thread

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I signed up and should have got a 10% voucher but can't find it anywhere, assumed they'd email it but someone mentioned it just shows up on your home page.

I can't find the voucher code anywhere, does anyone know where it will be showing :confused1::woot:

"STAY ALERT WITH OUR COMMUNICATIONS
AND GET A 10% OFF VOUCHER
Sign up for emails about what’s new and hot on eBay, great
deals, special events discount vouchers and other special offers.
You’ll receive a voucher once you’ve signed up.*

• PROMOTIONS Discounts designed for you.

• INSPIRATION Find unique pieces to buy and sell.

• DEALS Discover new ways to save and limited time offers."
You probably should have gotten an email with the voucher code. It may show up when you try to check out. When I've gotten them, they are way down on the bottom of my ebay summary page.
 
I have a buyer who received a hoodie on Saturday and messaged me this morning saying she received it damaged from usps and it had a cut mark on it. I asked for photos of the cut and the packaging. I used 2 priority mail padded envelopes to ship it in so it was double bagged. She sent me photos of the cut and yes it has a cut mark on one side near the pocket pretty long. She says the packaging got thrown in the trash and is gone. I'm pretty sure I can't file a claim with the post office at this point without the shipping, what would you guys do?
 
I have a buyer who received a hoodie on Saturday and messaged me this morning saying she received it damaged from usps and it had a cut mark on it. I asked for photos of the cut and the packaging. I used 2 priority mail padded envelopes to ship it in so it was double bagged. She sent me photos of the cut and yes it has a cut mark on one side near the pocket pretty long. She says the packaging got thrown in the trash and is gone. I'm pretty sure I can't file a claim with the post office at this point without the shipping, what would you guys do?
If she's telling the truth, tell her that the post office will need pictures of the packaging in order to consider a claim. Additionally, if she received it damaaged (which I tend to doubt), the outer package would be stamped by the post office indicating that it was damaged. They'll also need to see that.

NO ONE will pay out on a claim without proof and I'm guessing she sliced it herself while trying to open it.
 
If she's telling the truth, tell her that the post office will need pictures of the packaging in order to consider a claim. Additionally, if she received it damaaged (which I tend to doubt), the outer package would be stamped by the post office indicating that it was damaged. They'll also need to see that.

NO ONE will pay out on a claim without proof and I'm guessing she sliced it herself while trying to open it.

I was trying very hard to be objective! You nailed what I suspected all along...thanks!!
 
Re Bonanza : how do I close my booth permanently and shut down everything there for good?

There used to be a cancel booth option and I can't find it.
http://www.bonanza.com/site_help/booth_setup_advanced/cancel_booth
What if I want to close or cancel my booth?

Looking to cancel your booth? We're sorry to see you go. Here's the scoop:

  1. Click on "Account Settings" under the "Account" menu at the top left corner of Bonanza
  2. On the Account Settings page, select the "Seller settings" tab
  3. Scroll to the bottom of the page and find "Pause or cancel booth"
  4. Click the link to "Cancel your booth" as needed
  5. Once your booth has been canceled, you can cancel your entire Bonanza account from your "Account > Account settings > Other options" page by clicking the "Cancel your account" link under the "Cancellation Options."
If you're considering closing your booth due to a challenge or bug you've found, please consider emailing us at [email protected] first. We'd love to help!
 
http://www.bonanza.com/site_help/booth_setup_advanced/cancel_booth
What if I want to close or cancel my booth?

Looking to cancel your booth? We're sorry to see you go. Here's the scoop:

  1. Click on "Account Settings" under the "Account" menu at the top left corner of Bonanza
  2. On the Account Settings page, select the "Seller settings" tab
  3. Scroll to the bottom of the page and find "Pause or cancel booth"
  4. Click the link to "Cancel your booth" as needed
  5. Once your booth has been canceled, you can cancel your entire Bonanza account from your "Account > Account settings > Other options" page by clicking the "Cancel your account" link under the "Cancellation Options."
If you're considering closing your booth due to a challenge or bug you've found, please consider emailing us at [email protected] first. We'd love to help!

Wonderful! Thanks so much :smile1:
 
I'm sorry it's sounds like unprofessional, I am new to poshmark and had no idea they charged 20%!! so the buyer suggested just to go thru PayPal as invoice transaction. personally I had sold many PayPal invoices transaction for my own collection of bags, but all are domestic sales as buyers trusted me with my almost 1000 positive feedbacks and over 10 years in eBay.
ok back to topic, I wasn't comfortable to send to Mexico so I told buyer NO, I prefer domestic, then she suggested to send to her friend in CA, and her friend will send to her, but it's still PayPal invoice transaction. I just wanted to know if I follow all PayPal protocol is it ok to proceed? the item I am selling is very rare and she had been looking for it for a while.

Do NOT go through paypal!! Not only will you be exed from Poshmark for taking transactions offline, but you'll be spending more time trying to deal with PayPal if you get burned than just dealing with Poshmark overall. I've heard more horror stories of people losing out on money and time than actually just getting paid out. If you're looking to sell things on Poshmark, you have a 30% chance of selling your items faster and for more money on Poshmark than eBay. There have been studies and it's a proven fact. It's a better decision in the long run.

What I don't understand though is when you made the listing and you put the price, didn't you see the amount you'd earn on the transaction after it? It's literally the number right below it. If it wasn't to your liking then you should've uped the ante to where you'd get the payout that you wanted, instead of being blind sighted by your earnings after Poshmark's cut. But no worries! We all learn and make mistakes! I know one of my first sales was a fake Gucci bag (I know scandalous!) that I stated was a faux. Then after I was properly scolded I made better choices and started helping others on how to make more sales, mentoring, etc.

From here on out you should list your items higher so you get the amount you want for your items. Poshmark will take 20% but that's because you are paying for the kick a$$ Customer Service. They do a great job, and have been tremendously fair in their solutions. If you need more help with Poshmark, I have my blog, it's in my signature there's a whole NEWBIE section you can check out, and I hope your next sale is better! Good Luck!
 
^^^ Do you work for Poshmark?

Nope! I've just been with them forever, I know the staff, I go to their events. I've been very successful with them making on average $3000 per month and I've helped other people do it too. I was a guest speaker on their panel for their Poshfest event. My blog is all about helping others make more money by using the app.
 
Nope! I've just been with them forever, I know the staff, I go to their events. I've been very successful with them making on average $3000 per month and I've helped other people do it too. I was a guest speaker on their panel for their Poshfest event. My blog is all about helping others make more money by using the app.
If they respect you so much, you might want to advise them that there are many people who are disgusted with their lack of attention to (actually completely ignoring) reports of fakes.

They've never removed a single fake I've reported and I've reported hundreds and have posted on many listings. The only reaction is that the sellers of fakes tell me to get a life, learn about the product, lie about authenticity and they block me.

I will never patronize nor recommend a site that turns a blind eye to illegal listings. (In fact, in Coach and Dooney, I've made comments attesting to the lack of attention they pay to reports.)

As an example, reference this post. Note that in addition to my comments on the listing, I also reported without action being taken:
http://forum.purseblog.com/coach-sh...e-before-posting-889527-992.html#post30203782
and
http://forum.purseblog.com/coach-sh...e-before-posting-889527-993.html#post30207682
And the associated listing on which I commented, referred the seller to AT Coach and was snarkily dismissed by the seller lsavitt.
https://poshmark.com/listing/Vintage-coach-satchel-5686f34a44adba4f7605e1af
 
If they respect you so much, you might want to advise them that there are many people who are disgusted with their lack of attention to (actually completely ignoring) reports of fakes.

They've never removed a single fake I've reported and I've reported hundreds and have posted on many listings. The only reaction is that the sellers of fakes tell me to get a life, learn about the product, lie about authenticity and they block me.

I will never patronize nor recommend a site that turns a blind eye to illegal listings. (In fact, in Coach and Dooney, I've made comments attesting to the lack of attention they pay to reports.)

As an example, reference this post. Note that in addition to my comments on the listing, I also reported without action being taken:
http://forum.purseblog.com/coach-sh...e-before-posting-889527-992.html#post30203782
and
http://forum.purseblog.com/coach-sh...e-before-posting-889527-993.html#post30207682
And the associated listing on which I commented, referred the seller to AT Coach and was snarkily dismissed by the seller lsavitt.
https://poshmark.com/listing/Vintage-coach-satchel-5686f34a44adba4f7605e1af

As far as I know, their report button will automatically remove someone's listing if there are several people reporting that it's a replica, or against policy. It's true because it happened to me on a couple listings that people reported of mine that weren't in policy. I did ask them about why there are so many replicas out there still, they stated they currently do not have people on staff actively looking for replicas, it works on an automated basis for now.

I for one am not out as an activist trying to find people to report replicas. Not saying I turn a blind eye to it, but I certainly don't go out of my way to message the person about it. I simply click the report button and move on. I get that there are people out there that make a solid effort to try to clean up the trash out there, but if you are, I hope you have a pretty big broom. Because the site itself has over 60 million listings and to search through all of them to find replicas or items that are not in policy, you're bound to be missing some, which is why they have the users report it.

What you could do, if it behooves you, is to email Poshmark's customer care with the those links and all the details of why they're not authentic, also with the comments from the sellers. That way Poshmark can educate them on the proper etiquette and policies to sell on their site. I guarantee if you do that for all hundred plus that you reported then you'll definitely get someone to expedite your claims. In fact I know there are some poshers out there that pretty much do this all day. They happen to have a lot of time on their hands to make this effort, but they get the results! Or you can gather a bunch of your poshmark buddies and have them all report the listings that you guys find. I know there are some groups out there that go out and find listings to report to have them removed, but you would have to coordinate that with them.

Sorry that people were so nasty to you, but if you take these approaches, I'm sure that it would make you feel more at ease once you see the results!

Good Luck!
 
ok I admit I'm being lazy but what is the best way to sell an item these days? I put a timeshare on which did not sell but was charged $42.00 in fees. Another time put a bag on no BIN, no reserve and it sold for $350, $35 fees. I've reviewed ebays fees but so confusing. I never remember going through this before. If something did not sell, you were not charged maybe just a few bucks.
 
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