Hi, I don't want to misquote her, as I can't recall exactly what she said. What really worked well for me, was I purchased the Cadillac Brand leather conditioner, sold at Nordstrom and recommended by Chanel, and only using a small amount on a soft cloth, conditioned the bags, and that removed the stickiness. I must say though that doc's b&o really revived a vintage courchevel I owned.
Thank you so very much!!!