When the stores open again, you might consider taking it to a professional shoe/leather repair shop (Cobbler) and ask for an estimate on repairing the damage on the front of your bag. Look for a long-established shoe/leather repair shop with positive reviews. Talk to him about the problem and don't leave the bag with him if you are not comfortable.
Most of the time I try to fix the problems myself, but a few times I have decided that the damage was beyond my skill and I took the bags to a professional, and I was usually very happy with the results.
Below are before and after pics of a mahogany Patricia's Legacy that I bought very cheaply - only $4.50 but it had significant damage. There was a bad tear where the flap connected to the bag - much worse than a few ripped and loose stitches that I could fix by myself - and there was a damaged spot right on the front. It looked like something corrosive had dripped on the bag and eaten away the leather.
The repair man fixed the rip and he cleaned, smoothed, and spot-dyed the damage on front and it looked much better. He warned me that they spot probably wouldn't disappear completely but said it would be much less noticeable - and he was right! I was glad that I had taken it in for professional repair.
Mahogany Patricia’s Legacy Before Rehab:
https://forum.purseblog.com/threads/a-tale-of-2-patricias-double-rehab-reveal.765238/#post-22491820
Mahogany Patricia’s Legacy After Rehab:
https://forum.purseblog.com/threads/a-tale-of-2-patricias-double-rehab-reveal.765238/#post-22491837
Mahogany Patricia’s Legacy, Before and After Close-ups of the Professional Repairs:
https://forum.purseblog.com/threads/a-tale-of-2-patricias-double-rehab-reveal.765238/#post-22491893
I recently bought a camel bag with a damaged spot on the front and I am considering taking it to the Cobbler to discuss repair options and prices, see pic below. But I might try to repair it myself first and see how it comes out.