Does anyone know how to get this repaired/fixed? My bag got knocked off the chair and hit the ground and this happened
Cleaning, Care and Repair of Your Dior
- Thread starter Lbuesch
- Start date
Does anyone know how to get this repaired/fixed? My bag got knocked off the chair and hit the ground and this happened
Sorry to hear that this happened to your bag! You can have the charms replaced for a fee through a Dior boutique.
I am thinking of getting a d-lite bag in a dark colour. Is it possible to protect the bag in any way? I’ve used Collinil carbon pro on leather bags in the past with good results
I suggest filling the bag with the same type of tissue paper that brands use to stuff their bags, till the sides straighten out a bit. Keep it stored like that for a while, and if you use it, then stuff it back up when you are done using it for the day. It may also help to get a stiff bag organizer to push the front and back outwards so that the sides don't squeeze flat like that.
I would take it to the store - had quite the same on my saddle a while ago, they fixed it and I got it back within two weeks
Try rubbing the glue area with a finger. Sometimes the glue rubs off in a ball. Avoid rubbing the leather around because it may remove the colour and finish.
If the glue does come off, then the pearlescent finish may be removed in the process because it is just a thin finish on top of the leather. If you're afraid that this will happen, then just bring it to Dior to see what they can do.
If you take the bag to a shoe repair place, or an alterations place, then they sometimes have button closures. If they replace it, then it won't look the same as the old one, but at least the closure will be functional again.
Does anyone have experience with after sale service on a discontinued bag? I did reach out to an online chat person. They took my photos and inquiries and says they’d get back, but I haven’t heard anything yet…
I purchased a medium Be Dior bag in 2015, I hardly use it and always stored with the dust bag and the wraps that came with it. I took it out this week and realized the hardware is tarnished and stained a little bit of the leather on the bag. What’s worse is that it also looked like the glue seams seem to have a yellowing effect on one spot.
I can’t believe this is happening to me, this was a 5200 cad+tax bag in 2015, it was more expensive than a lady d! And all my lady dior bags were holding up quite well.
I purchased a medium Be Dior bag in 2015, I hardly use it and always stored with the dust bag and the wraps that came with it. I took it out this week and realized the hardware is tarnished and stained a little bit of the leather on the bag. What’s worse is that it also looked like the glue seams seem to have a yellowing effect on one spot.
I can’t believe this is happening to me, this was a 5200 cad+tax bag in 2015, it was more expensive than a lady d! And all my lady dior bags were holding up quite well.
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Dior may offer to clean the bag, and/or replace the charms although I doubt they still have this style of charm as spare parts.
If they don't offer you a repair, then these are easy fixes at home. The tarnish can potentially be removed with baking soda and lemon juice paste (see YouTube). The glue stains can be cleaned off with lighter fluid (butane) applied to a Q-tip, and so can the stain behind the charms. Just be careful to test a small less visible spot on the bag and hardware before applying these substances to the entire stain/tarnish area.
@averagejoe I’ve been reading your lighter fluid tips for removing brown glue stains. Should I do that for a silk beaded Dior? The silk pink lining is sewn seperate & glued to the backing of the beadwork textile to make the lining. it’s opening up & needs to be reglued. brown oxidized is showing thru beadwork textile on outside also, how would you best go about removing old glue & any left over visable bleed thru discoloring thats showing around seams of teg beadwork top half? Ps Vestiaire Authenticated this but doesn’t the stamped tag look off to you? & shouldn’t limited editions have the 2-3 digit number on the metal plaque? Thank you! 
