Of interest I have a small postman lock purse in choc & oak. I have had it a long time but only started using it last month. To my disappointment the beige stitching started unravelling on one side. I rang the repair team at Shepton M. and they said they don't have the tools to repair it. I was told to send it back and it would be replaced but they don't make the style anymore. I was advised to take it to a shoe repair but I was scared they might ruin it ( i am precious with my mulberry bags a d purses) so I had a go at stitching it myself. It looks absolutely fab and you would have to look very closely to see the repair. Prob saved a bit of money too - just shows never dispair most things can be fixed. X