Good evening everyone. Slightly off topic, apologies!
I just received a Chanel Lesage item from TRR with all the anti theft tags still attached to it. I tried everything, incl. industrial strength magnets, but impossible to take off without damaging the item. I shipped it internationally, paid over 250 USD in import and customs duties. If I would ship it back to the real real I would lose a few hundred USD.
Has anyone had this before, managed to get the anti theft tags of, or got it resolved with TRR? I am beyond disappointed, as I now have a useless item that I can't wear, that triggers store alarms everywhere, and on top of it it looks like I stole it if I wear it out.
Perhaps someone has the contact details of a good customer service rep? Thank you!
- back to regular more inspiring programming.