Agree. I have basically shopped across 3 stores in London, 3 in Bangkok, 4 in Asia and at Rue Cambon as a customer of about 14 years. This is mainly because of our moving all over and the convenience of shopping "locally". Overall the stores actually now carry less available/ non-reserved stock and prefer pre-orders. I can then see why policies have changed. I am personally ok with it as not adding Chanel to my collection as actively as I used to.It's more like hunting now......coco beach blouse and skirt were impossible to find....ended up getting a bigger size and altering it bc they were sold out....also the black Turnlock short card was also a hunt. I'm very loyal to my home store but sometimes they just can't get items, no matter how hard they try. It's nice to have a few SAs in other stores for that exact reason. I usually can get it from at least one of my contacts....