I agree! New means new and not like something from a clearance bin.
I think the D&B bags are still an investment when on sale and I expect to get new condition.
Also, I get frustrated buying and have delivery problems. While it is the shippers fault, the company chooses the shipper and it is part of the customer service.
I have encountered three shipping problems this month. One item (gloves) was very close to my home and sent 2,500 miles away. A Dooney bag was set for delivery (also right near my home) and sent back to CT. I returned a D&B bag, it was out for delivery on Saturday, USPS claimed the label was incomplete, and needed to go back to USPS. What? It's the label from eBay ILD. It goes to a distribution center for ILD at a large industrial park. The package has not moved since Saturday. I kept a copy of the shipping label. It is clear as day.
I know I'm all over the place, but buyers usually can't pick the shipper. I stop buying from companies when their chosen shipper is unreliable.
I'm calling out F***X. They placed a large orange tote on my front porch. It contained 39 packages from all over the USA, for 39 different people in various cities.I noticed three packages were from pharmacy shops around the country and it felt like medication. I started there and spent 13 hours emailing, calling ect. The shipper took 2 days to pick up the tote. No thank you from the shipper or a sorry for the mix up. I still have no idea how I was the lucky receiver of the tote. I was told it was a computer glitch.
By the way, most places said to keep the items (mailers seemed like lots of clothing). Of course, I did not. It did make me realize that shipping mistakes cost companies money and increase customer prices.