Another Sale

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

Same thing here ...lots of complaints about them cancelling orders claiming "out of stock or damaged.". My order was also cancelled and would advise chatting with eBay rep so they can look into this pattern of cancelling orders when items show in stock when order is placed.
 
Last edited:
True, no matter what the leather or fabric of a handbag, a light color is at risk of getting
color transfer from dark clothing, especially denim. Shoulder bags and cross body
bags are especially vulnerable, as they not only sit and move against the body but the
color transfer seems to be more likely because of the body heat.

Prewashing the denim or dark clothing is helpful, but often not enough
to prevent problems.

Even bags carried in the crook of the arm can get color transfer.
Hand carried bags are less vulnerable, unless the strap/handle is long and the
the bags rub against your legs.

And from experience, I have learned that patent leather is not the answer....
patent will get color transfer and it's likely permanent.

If you do carry a light colored handbag, maintenance is the key...
check for color transfer and soil every day and try to remove it immediately,
before the color penetrates into the leather. But one of the issues with light color
handbag is also that the color is often NOT drum dyed, but rather applied on the surface...
so trying to remove color transfer and soil can also remove the color of the bag.
And this is true even if the brand says the bags are drum dyed.... it sometimes means
that the darkercolors (or core color) are drum dyed. but the fashion and seasonable colors
may not be drum dyed. I don't know if it's a technical issue or a cost/business decision.

I own white handbags in Dooney pebbled leather and they have held up well.
But I hand carry my bags and also check for stains daily and remove them at once.
It's a lot of maintenance and easy to overlook.
Any other leather I have in light colors I baby and rarely use.
Of course, that doesn't stop me from buying pretty colors....
like Ecur, Pale Blue, Blush Pink, Bone, etc. 🙄
These bags will likely last forever.... they rarely get carried.
Thank you for sharing this. I might contemplate a lighter bag. I recently purchased lexol leather cleaner and maybe it will give me some confidence. My yellow Coach bag has avoided color transfer so far and it’s smooth. I love crossbody bags and huggable bags. Therein lies my conflict.
 
Thank you. I have had good experiences so far with the direct ILD website, I don’t really need any new handbags but if so I would have second thoughts about purchasing through their eBay store, it seems to be run differently than the website. Apparently according to some of their eBay feedback they do this from time to time, list for low prices and then cancel the orders. It’s just frustrating since I was excited about these bags and they seemed very unapologetic.

I did order a Dillen drawstring bag in the red color for $75 a few days prior to these cancelled orders and that did ship. It looks like a beautiful bag and I’ve wanted a drawstring, it’s probably my 10th Dooney 😀
The Dillen line is a beautiful collection and the pebbled leather is very thick and high quality. I also like the lining and the duck emblem. Enjoy your new bag. I saw it on sale, today? on the main I Love Dooney site for about $100 if I recall. I was tempted, but already have
other drawstring bags in the colors they were offering. That's the only thing that kept me
from ordering another one.

I'm sorry they retired the Dillen collection but am happy to see a few styles on ILD
from time to time. In the 'old days' they had a rainbow of colors and lots of styles.
I carried the Dillen double zip satchel in red last week.

The ILD/ebay store does have some different policies, and often different pricing,
than the main ILD site. As of now, shipping is still free on the ILD/ebay site, but
no longer free on the main site. But I didn't have any issue in the past when I
returned a bag bought from the ILD/ebay store. So your refund will probably post
without incident, even if it takes a little longer.
 
I contacted eBay to let them know about the low down practice of canceling the orders placed through I love Dooney on eBay. ILD on eBay actually issued a tracking number and shipped the item and then it states that they recalled the item. This all proves that in fact it was in stock and in fact it was not damaged. This ultimately reflects very poorly upon eBay for allowing such practices to continue. So I think it is important for eBay to be notified each and every time this occurs.
 
I contacted eBay to let them know about the low down practice of canceling the orders placed through I love Dooney on eBay. ILD on eBay actually issued a tracking number and shipped the item and then it states that they recalled the item. This all proves that in fact it was in stock and in fact it was not damaged. This ultimately reflects very poorly upon eBay for allowing such practices to continue. So I think it is important for eBay to be notified each and every time this occurs.
Wow. Not good business practice.
 
  • Like
Reactions: Aurora-B
I agree. Sone people probably question why someone would continue to purchase the product since there are numerous complaints re the lack of good customer service and concern for their customers; however as so many others on this forum, the leather and overall craftsmanship of D&B product has historically been fairly high compared to other brands in my opinion. But, recent purchases and comments found here and on D&B's websites may reflect quality is slipping as well. I guess customers who purchase on ILD (eBay) just have to be prepared that they may be told the item is oos or damaged while there is clear evidence that the item was not oos or damaged.
 
Top