Important call from outlet

#16
I called nearly every day this summer when I was looking for something.
They def got annoyed.
One girl added a sarcastically chipper "talk to you soon" before she said goodbye.

Yeah, Carrie.
F'ed up is right.
I was just being "polite".

Why does Coach act like everything's a secret?
I ALWAYS see SAs (outlets) whispering, looking in books, pointing, etc.
Everything is a freaking secret....or so they think!
 
#17
90046 said:
I called nearly every day this summer when I was looking for something.
They def got annoyed.
One girl added a sarcastically chipper "talk to you soon" before she said goodbye.

Yeah, Carrie.
F'ed up is right.
I was just being "polite".

Why does Coach act like everything's a secret?
I ALWAYS see SAs (outlets) whispering, looking in books, pointing, etc.
Everything is a freaking secret....or so they think!
Click to expand...

Then I guess alot of us will be getting "talk to you soon"!!!! If a bag is pulled from coach.com and FP...then there's a good chance it's already gone from the outlets!! :confused1: Seems to me if the "colors" are pulled, that should be good enough!
 
#18
90046 said:
I called nearly every day this summer when I was looking for something.
They def got annoyed.
One girl added a sarcastically chipper "talk to you soon" before she said goodbye.
Click to expand...

If a SA would have said that to me over the phone it would have been ON!
I would be calling and pestering them 10 times a day for a snide little comment like that.
Not to mention I would have reported her chipper a** to JAX for that comment as well.
NOT COOL!

90046 said:
Yeah, Carrie.
F'ed up is right.
I was just being "polite".
Click to expand...
I wasnt! Call it like you see it.
90046 said:
Why does Coach act like everything's a secret?
I ALWAYS see SAs (outlets) whispering, looking in books, pointing, etc.
Everything is a freaking secret....or so they think!
Click to expand...
Yep, ITA. Everything is always shrouded in secrecy.
 
#19
WTF?? I just got a call this afternoon from my local outlet about the Heritage stripe bag that I was listed for in Client Tracker. I'll give them a call later tonight to find out what they've heard from Coach Corp. regarding the "new" Client Tracker policy and also to double check on the Sabrinas.
 
#20
Expy00 said:
WTF?? I just got a call this afternoon from my local outlet about the Heritage stripe bag that I was listed for in Client Tracker. I'll give them a call later tonight to find out what they've heard from Coach Corp. regarding the "new" Client Tracker policy and also to double check on the Sabrinas.
Click to expand...

Ooooh, let us know what you find out!
 
#21
brahh said:
I don't know if this has been brought up, but today I got a call from my outlet that I frequent, and they've been told the new rule is "only factory items can be put in client tracker." I said, "wow, that means we'll have to call everyday now." She said, "yes, I guess you're right...not good for us." I said "so that means Peytons, Sabrinas, etc. are no longer in client tracker for all of us that called in." "Yes, that's what it means." So, TPFers, I'd say it's even more important that we let each other know what's going on in each of our outlets...and call our outlets when we're looking for something. And, also, make sure to let your favorite SA at the outlet know what you're looking for and to please call you. Sure makes things harder, doesn't it!:crybaby:
Click to expand...


I was told that today as well.:confused1:
 
#22
brahh said:
I have to say this sure bums me out! Now it's so much harder to get your hands on a FP bag you're wanting and waiting for at the outlet. Sounds like something [the company] would do to try to keep us shopping at FP and only think of the outlets as shopping for factory bags...what do you all think!!!!!
Click to expand...

ITA! Although, that's dumb, b/c if that's what they (the company powers-that-be) are trying to do, then why send the FP bags to the outlet at all?!?!?!?!
 
#23
baer77 said:
Ooooh, let us know what you find out!
Click to expand...

OK, my local Coach outlet has confirmed that I'm still listed in their Client Tracker database for the large Sabrina. Per the SA, they have no idea when or whether they'll be receiving a shipment of Sabrinas. I asked if I could call back and inquire about the Sabrinas every couple of days or so and the SA stated that that wouldn't be a problem. Based on the conversation, I didn't want to "rock the boat' so to speak and therefore didn't mention or ask about the "new" Client Tracker policy that was just announced by Coach Corp.
 
#24
#28
It sounds like a good idea. Normal people like me who go to an outlet actually have a chance at getting the new bags. I only have five Coach bags and like to think I have the same shot as people with a crazy obsession(that probably need mental help). I shop at the stores in TN and GA and always have excellent service.
 
#29
tillytally said:
it sounds like a good idea. Normal people like me who go to an outlet actually have a chance at getting the new bags. I only have five coach bags and like to think i have the same shot as people with a crazy obsession(that probably need mental help). i shop at the stores in tn and ga and always have excellent service.
Click to expand...

reported!
 
#30
TillyTally said:
It sounds like a good idea. Normal people like me who go to an outlet actually have a chance at getting the new bags. I only have five Coach bags and like to think I have the same shot as people with a crazy obsession(that probably need mental help). I shop at the stores in TN and GA and always have excellent service.
Click to expand...


Let's be respectful to everyone, please!
 
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