Women sues country club after waiter spills wine on her Hermes

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I don't know her, but she lives in my neck of the woods. I wonder if she's a reader here. Honestly, I would probably do the same thing if my bag was that severely damaged. I feel badly for the waiter too. I once had someone pour wine on an LV bag, but it was easily cleaned up. The waiter was SO apologetic, but come to think of it, I think they did charge me for the wine.

 

[LVLover]

This woman is cray, unless it was deliberate, which it wasn’t, the woman
has her own self to blame for bringing the bag to the restaurant. If she’s rich enough to buy it, she can afford the repairs. This is what happens to show offs.

I pray that someone’s negligence, aka “mistake,” never creates financial or personal harm to you. Your comment is not only insensitive but it’s very judgmental (calling the lady “cray” and a “show off”). I accept your opinion that she should not be entitled to funds to make her whole. That will now be up to a judge to decide. However, leave your judgement of how and what people spend their money on at the log in screen.

 

[pjhm]

I pray that someone’s negligence, aka “mistake,” never creates financial or personal harm to you. Your comment is not only insensitive but it’s very judgmental (calling the lady “cray” and a “show off”). I accept your opinion that she should not be entitled to funds to make her whole. That will now be up to a judge to decide. However, leave your judgement of how and what people spend their money on at the log in screen.

LOL!

 

[Shelby33]

Having handled insurance claims I can't see the club's policy denying it without some good investigation like witness accounts, etc. Negligence has to be proven before a claim is paid. (I haven't worked in Insurance for 20 years so I may be a bit rusty.)
I don't buy the bit about the Insurance Co denying it because "they couldn't comprehend why a bag would cost so much". That has nothing to do with it. All they would have needed was proof of what the bag was worth. You can't deny a claim because you think someone spent too much money on an item. It's not up for opinion. It is decided by what the damaged item was worth, if it could have been repaired, or how much it would cost to replace it.
The problem was probably that they could not prove the club negligent, or that she somehow contributed to the damages-trying to clean it herself for example.
Hopefully she insured her bag under her own policy.

 

[lcd_purse_girl]

We do not have all the details of this story, but in the end, it is just sad that an expensive, handmade, luxury bag was ruined.

 

[thebagqueen]

This woman is cray, unless it was deliberate, which it wasn’t, the woman
has her own self to blame for bringing the bag to the restaurant. If she’s rich enough to buy it, she can afford the repairs. This is what happens to show offs.

It's not like this happened at a McDonald's. It happened at a country club in an affluent area. I would EXPECT the people there to be wearing luxury goods. I personally don't think I would sue, but it's hard to say. Her bag could cost $30k or more. Would I expect someone to pay if they hit my $40k Lexus and sue if they didn't? Absolutely. An accident is an accident.

Could've been deliberate, could've not. You don't know either way. You're welcome to express your opinion, but it sounds like you're in the wrong place.

 

[Shelby33]

This woman is cray, unless it was deliberate, which it wasn’t, the woman
has her own self to blame for bringing the bag to the restaurant. If she’s rich enough to buy it, she can afford the repairs. This is what happens to show offs.

Why is she a show off? If you read the threads in the Hermes forum, these women and men spend quite a bit of time deciding on style, color, leather, thread color... And quite a long time waiting. I think they love the bags for the bags and enjoy using them. You can't just categorize her as a show off and insinuate that she deserves what happened. I think most show offs carry fake LVs.

 

[pjhm]

Why is she a show off? If you read the threads in the Hermes forum, these women and men spend quite a bit of time deciding on style, color, leather, thread color... And quite a long time waiting. I think they love the bags for the bags and enjoy using them. You can't just categorize her as a show off and insinuate that she deserves what happened. I think most show offs carry fake LVs.

Point taken. I’m a bit of a show off but I don’t carry fakes. Spouse and I have belonged to a country club for over a dozen years. You don’t use a wallet there, currency
is not exchanged, you get a monthly bill for meals, dues, purchases in Golf shop, guests, etc. Thus at dinner events many women don’t even carry a bag with their gown or dinner clothes. Some carry a small bag or clutch or give their lipstick to spouse to carry in pocket. A large bag doesn’t fit in unless it’s lunchtime and you’re going somewhere afterwards. This couple were having dinner. Plus, wait staff at country clubs are superb, they welcome you by name and are very caring. Unless the waiter tripped, can’t imagine how two people plus a bag got wine spilled all over them to the point where a lawsuit is necessary.

 

[Olgita]

I find it hard to believe two people just sat there while a waiter continued to pour wine all over the two of them & her bag. The whole story sounds utterly ridiculous. Accidents happen. Even the best waiter/waitresses have had their moments. I’ve been at a table many times where a customer has spilled a drink. That’s when the wine goes everywhere - all over the table getting on multiple people & possessions. If the waiter knocked their glass of wine over I would find it much more believable than them saying he basically poured it all over the 2 of them & her bag. Where’s the proof that he did this?

I agree with the post above. No one is safe from accidents and we need to remain civil and calm. Some positions are expensive, but still that is what they are expensive material things, not a well being of a human or a pet. I would expect the restaurant or country club to apologize and cover the cost of cleaning and restoring the bag, but a law suit and brake of good relationship is a step too far in I’m openion.

 

[A1aGypsy]

I don’t think you can generalize. My husband belongs to a club and I carry a large bag there when I go to dinner as do most women there. I don’t often get the opportunity to change out my bag coming home from work before heading for dinner and even if I do, I’m fairly lazy about it when we are just going to the club.

Also, unfortunately our club has a wide spectrum of staff. Some are amazing and for whom service is a career and others are not as skilled. We had a couple incidents just last summer where an entire tray of drinks ended up on a member and a full wine bottle ended up on another. It happens.

And while I fully agree that damaged things should not wind people up, it might be that the club didn’t meet even these minimum expectations. We don’t know. It sounds like the club initially said they would cover it and then balked when they found out how much the bag was worth and then she negotiated with them for a year and finally sued. Maybe she was being unreasonable in her demands or maybe they refused to make it right.

 

[Olgita]

And while I fully agree that damaged things should not wind people up, it might be that the club didn’t meet even these minimum expectations. We don’t know. It sounds like the club initially said they would cover it and then balked when they found out how much the bag was worth and then she negotiated with them for a year and finally sued. Maybe she was being unreasonable in her demands or maybe they refused to make it right.

I believe that this scenario is certainly a possibility.

 

[ladysarah]

Point taken. I’m a bit of a show off but I don’t carry fakes. Spouse and I have belonged to a country club for over a dozen years. You don’t use a wallet there, currency
is not exchanged, you get a monthly bill for meals, dues, purchases in Golf shop, guests, etc. Thus at dinner events many women don’t even carry a bag with their gown or dinner clothes. Some carry a small bag or clutch or give their lipstick to spouse to carry in pocket. A large bag doesn’t fit in unless it’s lunchtime and you’re going somewhere afterwards. This couple were having dinner. Plus, wait staff at country clubs are superb, they welcome you by name and are very caring. Unless the waiter tripped, can’t imagine how two people plus a bag got wine spilled all over them to the point where a lawsuit is necessary.

I actually agree with everything you say- however I wasn’t there and not sure about the specifics

 

[BleuSaphir]

LOL
If you can afford Hermes and a country club membership, why are you suing over something that was accidental?

 

[pjhm]

LOL
If you can afford Hermes and a country club membership, why are you suing over something that was accidental?

Exactly! I feel for the waiter. Makes me wonder if all this is for attention. Now, I’m interested in hearing how this suit turns out.
BTW -Did she even try to send bag to Hermès spa?

 

[Fish_in_a_Bag]

From the two articles I read, it seemed to me that to her the wine was being poured deliberately all over her and her bag, which was what made her really upset. Accidents happen all the time; though I’ve never had to deal with expensive items being ruined as a result, most people are fairly understanding that accidents happen, though being negligent and careless is something else. When you carry things around, there’s always the chance of something happening and to me at least, we make the choice of buying an expensive bag for example and carry it out. The problem here is he-say-she-say - the woman believing she is entitled to certain amount of compensation but the club and her insurance company believing otherwise for it’s probably impossible to prove that the intent is there when the incident happened