What’s your unpopular Hermes opinion?
- Thread starter wowzers1941
- Start date
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I wish Hermes would just display everything they have that they can or want to sell. Rather than display things they can’t sell.
I get your thinking. . .but. . .
Do you think the stores might then be empty (of bags, anyway)?
The steeple, sac malice or whatever and the expensive NQB exotics no one wants would still be there, I am sure some other bags too 😅
This might be moved to the UO thread but I really want an exotic roulis lol
I should qualify by saying ‘other than bags’…. I often have to go online or on tpf to see what is available and then text my sa to ask if they have it in the store. The stock is often kept in the backroom and not displayed… most of the things in store are kept behind a glass display cabinet and not for sale… which makes for a boring shopping experience after a while
I also struggle to keep up! I have new boots still in the box… sweaters I forgot I had… it’s kind of crazy. I also have been asking my SA to pack my non-fragile items with tissue paper rather than giving me the boxes because I just don’t want to deal with them anymore ahhhh
UO: I think it’s natural to vary the frequency and rhythm of consumption, AND my SAs think so too. If nothing appeals this season, there is always another
UO: My SAs and I both define the relationship as one where she tells me if something isn’t flattering or if it’s duplicative or not as good as something I already own.
UO: I trust her professional opinion. It’s her job to share wonderful new things either me that are my taste sbd in my budget. It’s my job to take control of my wallet and say no if something isn’t perfect
While I’m friends with some SAs, H ones could lose their jobs if they socialize in an unapproved manner. It has nothing to with how much we like each other personally.
UO: My SAs and I both define the relationship as one where she tells me if something isn’t flattering or if it’s duplicative or not as good as something I already own.
UO: I trust her professional opinion. It’s her job to share wonderful new things either me that are my taste sbd in my budget. It’s my job to take control of my wallet and say no if something isn’t perfect
While I’m friends with some SAs, H ones could lose their jobs if they socialize in an unapproved manner. It has nothing to with how much we like each other personally.
H seems to be WAY more strict on how friendly SAs get with their clients. A friend of mine who shops at other LVMH/Kering houses regularly hangs out with her SAs outside of shops. That would be a big nono at H.
Reminds me of my audit days, “maintain independence in appearance and fact” but still build a relationship so they still buy your services and be happy doing so. 😂
The duality of service lol
The duality of service lol
I think your SA is a unique treasure. I’m sure some of it is driven by you being a great customer.
Thanks! It helps that I don’t ask for bags lol. If she thinks I would like something, and if she can offer it, she will. Takes the pressure off.*
Agree with @jbeans and @authenticbbq I have been hanging with LV client services among others . But the Hermes formula works fir them lol
ETA: that goes for rtw too. I like to walk in and fall in love with something. Helps that I am predisposed that way lol
I do ask for St Honore oxymore champagne goblets. I have sets of 14 or so (champagne, wine, water, and old fashioned, all of which took 2 plus years). I could use 6 more. No joy (yet) lol
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Still clients call asking auditors/sales people in banks etc. to go to F1, the Oscars, so I think it is very different. 😅My friend took his client to the Oscars last year. Those tickets ran $80k I think on resale, it is something absurd.
UO: disappointed the mini plume doesn’t come in a crossbody version with short handles. The long handles on that mini bag look weird to me.
UO: new or regular h clients who let their stores and Sa’s walk all over them and string them along. For the love of God, get a backbone and have some self respect.
UO: new or regular h clients who let their stores and Sa’s walk all over them and string them along. For the love of God, get a backbone and have some self respect.