What’s your unpopular Hermes opinion?

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My latest unpopular opinion is not being able to simply just walk into the boutique and ask for and be able to purchase a non qb. Why does H make things so complicated for non qb? These are not bags requiring 20 plus hours to make. I found it extremely refreshing walking into a Chanel boutique not long ago and asking to see bags. There were drawers and drawers of them that I could look at as well as fully stocked shelves. I want to be able to see and touch and try on something before I buy it. Those display cases at H are helpful to some extent but they don’t show all the colors or leathers or sizes. It’s such a turn off to have to be put on some wait list not knowing if and when a bag will show up.
I hear you on this. It’s annoying to be expected to come in often (and expected to spend!) but stock is low and it’s entirely possible nothing that you want is in or available to you. The rules in my country keep changing so at any time appontments may or may not be allowed, items may or may not be able to put on hold or transferred in or purchased from an SA via the web. I don’t make appointments to browse as it’s just frustrating for me and I assume my SA.
 
My latest unpopular opinion is not being able to simply just walk into the boutique and ask for and be able to purchase a non qb. Why does H make things so complicated for non qb? These are not bags requiring 20 plus hours to make. I found it extremely refreshing walking into a Chanel boutique not long ago and asking to see bags. There were drawers and drawers of them that I could look at as well as fully stocked shelves. I want to be able to see and touch and try on something before I buy it. Those display cases at H are helpful to some extent but they don’t show all the colors or leathers or sizes. It’s such a turn off to have to be put on some wait list not knowing if and when a bag will show up.
Truly. I only recently got into H and don’t yet have a sales associate. The expectation that I should show up and cross my fingers that a- I’m able to get a leather appointment, and b- that whoever ends up helping me decides that I’m the “right kind of client” and that they feel like selling me something I want, is actually wild. This is a store. At the end of the day, it’s just a store which sells goods.

The SA who helped me (and supposedly had no card to give me) told me to “not lose hope”, “keep trying”, and basically come in earlier and more often. He showed me an enormous Evelyne, which I did not want. And I walked out of there no closer to what I wanted to purchase, and the instruction to essentially try harder.

To spend my own money.

Wild.

I’m a young professional in a white-collar, high-stress, high-responsibility profession where I need to be available. I can’t not be available to deal with a crisis because I’m down the street queuing at H in hopes of the opportunity to purchase something I like.

Unpopular opinion: getting into H bags is hard. Boutiques are the opposite of a welcoming environment.
 
Just read a post from someone answering their phone from an unknown number and being told their Birkin had arrived.

This got me thinking that the wishlist / waiting list in the UK may be a good idea for the rest of H.

A majority of an SAs job is to disappoint people. New clients walk in the door, all knowing about the bags, and first hint of an ask for a bag is a reflex reaction of “Sorry, we don’t have anything”. With the UK system, the answer is “We have no control over the bags”. That changes the dynamic of clients appreciating the brand. They can come in and put their name on a wishlist and not worry about being disappointed, worry about building a “profile”, worry about “does my SA hate me”, etc.

I think it would make it much more laid back for all involved.

This is my unpopular opinion that my wife would totally disagree with but it was Monday morning thought.
 
Truly. I only recently got into H and don’t yet have a sales associate. The expectation that I should show up and cross my fingers that a- I’m able to get a leather appointment, and b- that whoever ends up helping me decides that I’m the “right kind of client” and that they feel like selling me something I want, is actually wild. This is a store. At the end of the day, it’s just a store which sells goods.

The SA who helped me (and supposedly had no card to give me) told me to “not lose hope”, “keep trying”, and basically come in earlier and more often. He showed me an enormous Evelyne, which I did not want. And I walked out of there no closer to what I wanted to purchase, and the instruction to essentially try harder.

To spend my own money.

Wild.

I’m a young professional in a white-collar, high-stress, high-responsibility profession where I need to be available. I can’t not be available to deal with a crisis because I’m down the street queuing at H in hopes of the opportunity to purchase something I like.

Unpopular opinion: getting into H bags is hard. Boutiques are the opposite of a welcoming environment.
Omg thank you for writing this! I felt the same way with Chanel years ago when I first got into it. I found it insane that they cannot hold items and things are described to "fly off the shelves", and you have to be lucky or drop in on a strategic day when "fresh stocks" come in. I thought to myself, what about people with full time jobs? LOL. Is the brand only catering to people of leisure? Maybe it is and I am not the luxury clientele they seek LOL.

Anyway, I share your feelings towards H as well. In fact, I feel more inclined to just shop online and avoid all the stress. But then they say the bags are out of the question if you shop online, which is stupid if you ask me, because you would think people who shop online are people who want the product itself, not to rack up some "pre-spend"?
 
@sibsib and @cravin, I think you both have voiced popular opinions :flowers:

my SA, who is not a leather SA, has told me that he has no control over QBs; the SM criteria can be very opaque; and, he can only offer what he is authorized to offer. My unpopular opinion is that the SAs take the unfair share of the blame. Their target numbers are incredibly high, and their access to bags is limited, especially if they are not bag SAs. Some of them become so stressed, that they quit this job.
 
My unpopular opinion is that I’m still not sure what people mean when they wished for a certain bag in a certain color. Of course my SA has written down notes of what bags I like in certain colors but I’ve never had a “wishlist” appointment per se. I haven’t been offered my second or third QB yet, but it’s from my understanding that SAs are only allowed to sell bags that they are allowed to sell per the SM allocation. I never really made a wishlist so it’s been more of whatever my SA sees that comes in that she’s allowed to sell she notifies me of it. Do people usually make a formal “wish” to get a bag? Or perhaps I’m not high enough up to order bags 🤣
 
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My unpopular opinion is that I’m still not sure what people mean when they wished for a certain bag in a certain color. Of course my SA has written down notes of what bags I like in certain colors but I’ve never had a “wishlist” appointment per se. I haven’t been offered my second or third QB yet, but it’s from my understanding that SAs are only allowed to sell bags that they are allowed to sell per the SM allocation. I never really made a wishlist so it’s been more of whatever my SA sees that comes in that she’s allowed to sell she notifies me of it. Do people usually make a formal “wish” to get a bag? Or perhaps I’m not high enough up to order bags 🤣
Every store and every region is different. There are very many of us on here who have been very successful at H and have never made “a wishlist”. Sounds to me like you are doing just fine without it. (I personally think many times, in the US anyway, the SA ”taking a persons wishlist” is just the SA pandering to the client to get over the inevitable bag talk and back to selling.)
 
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