And there is nothing so special about the “unicorn” caramel color. The color has been released 3 times already in the 19 bag.
Nope, nothing. I’m sure they laughed and went “oh no! anyways”That’s such a horrific experience !! Please update us if there is any reply from the Chanel boutique manger
You mean the place for worst customer service,it’s known for that really…At HARRODS, the most luxurious department store in London. Extra disappointing. I don’t want to start a YouTube channel haha
You mean the place for worst customer service,it’s known for that really…
You mean the place for worst customer service,it’s known for that really…
At first I thought the Chanel 22 bag was silly because it's just a drawstring bag, but after a few weeks I appreciate that the bag is meant to be casual, like for gym and grocery shopping. However, it seems like even though the design is casual, the material is more fragile. Has anyone else encountered quality issues with their Chanel 22? How does that make sense? Why make a casual design with material that needs to be babied? Can someone explain to me the reasoning behind Chanel's logic?
Yeah, this I really don't get. First of all, this absolute windfall of demand for Chanel is 100 percent from social media and people sharing pictures of the handbags. What is the point of stopping free advertising? Secondly, Chanel is making a ridiculous amount of money despite lower quality products and price increases simply because people want the brand image. This brand image is a classy, elegant woman plus Karl Lagerfeld's work, and Chanel has been coasting on this image for years now, making tons of profit. This SA is destroying the golden egg here with their rude behavior. If you can't meet the brand image, what else does Chanel have going for it?
I think it's just a game they're playing to be coy. Artificial demand and artificial scarcity, all for items that are mass produced with quality issues.
I second this opinion hahaI am saying goodbye to Chanel.. i loved them in the past but now imma hafta break up with her.. atrocious customer service, even though we are shelling out tens of thousands but it is still considered as nothing to them
Yet i bought a basic shell basket bag from Loewe and received stellar service
Completely agree. First, I wanted to cry on behalf of the lovely customer.
Then, I walked away disrespected, defeated and stared at by customers around me.
How you can literally BULLY CUSTOMERS at THIS PRICE POINT is beyond me.
I witnessed 3 SA’s acting like this that day, completely impatient and rude. Acting like they’re doing YOU a favor. This is no coincidence. These are orders coming from the very top - and it’s obvious that SA’s are getting off on their power trip of putting customers “in their place”.
Unpopular opinion: And it looks like baby poo.And there is nothing so special about the “unicorn” caramel color. The color has been released 3 times already in the 19 bag.