Alert**Long post!
Well I have to say I was pleasantly surprised by an experience I’ve had recently in a retail
Coach store. I don’t go to the factory or retail stores often. I just didn’t have the interest to look at the current selection. I’ve been to a factory store twice in the last year, and I did pop in a small retail store over the summer.
Recently I was intrigued by the rainbow link strap that I have heard people talk about on tPF and seen on the bags they post. I did go to the website to look at them. Also somebody posted a beautiful double swagger that also sent me to the website LOL. Not that I was going to buy it but I was just really curious. So I do need to go to a local mall to pick up a Sephora gift card about two weeks ago for the office Pollyanna. I decide to just check out the Coach store to see if they have the link strap. I happened to be carrying one of the two Coach “bling” bags that I own, a Hamptons business tote in beautiful black Vachetta. So I’m looking around the store and of course a sales associate asks me who I’m buying a bag for and I’m very upfront, I just say I’m looking.
Another older sales associate I would say my age approaches me, and then she looks at my bag and says, is that… And I said yes it is a Coach and we start to chat, and I tell her I have mostly vintage and we had a really nice chat. We talk about the purse forum, she’s familiar with it. And she asks me how do I know I’m not buying a fake bag online secondhand so I tell her that I’ve done as much as I can to educate myself and that there are women on the purse forum who are experts and will do free authentications. I am interested in the Custom hang tags and she suggested that I come back after the holidays when it’s less busy and she can show me the different fonts etc.
So I end up going back to the store the day after Christmas to look at the “ornaments” and I end up bringing my classic compartment tote. It’s pretty busy and these two sales associates were busy trying to move this rack of stuff /bags and as I was getting out of the way they smile and thanked me and one of them, a young man glanced at my bag and is reaching for the hang tag, and stops himself and said , is that… And I laughed and said yes and these two young sales associates were so eager and interested to look at my bag it was a lot of fun and of course I go into the whole thing about collecting vintage bags and the purse forum etc. etc. So the young guy wanted to look at the creed inside so of course I start emptying my bag . He is just really into learning more about vintage. It was surprising and refreshing to someone so young really interested. So now I have a new SA friend, lol.
Edited to add, A wonderful and Happy New Year to all!