A further update about my lost underskirt+ wrongful return case: they were resolved after I contacted their CEO, but since the cases were resolved, it seems like my account was blackmailed. Pretty much every branded item that I submitted could not pass their online authentication now. All the items are authentic and one of them even has the receipt. Oddly enough was that only a pair of Chanel shoes that does not have the serial number somehow got passed (it was a pair of single-strap shoes so the serial number cannot be printed on for the particular case)... I did not feel that bad in the beginning because I thought they might just be strict, so I tried to upload the items several times, but they rejected them all, like, all the authentic ones??? That raises a lot of concerns. I now seriously doubt that they do not know what real stuff looks like and just accept fake items. I am even having crazy thoughts thinking maybe the employees are having some rebellions trying to get the company into bankruptcy.