Vestiaire Collective experiences?

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#61
Kopisusu said:
Hi cotonblanc, have you checked in your VC account when the payments were scheduled to be made? They only make payments twice a month (sorry if you already know these things).
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Thank you for the reply. Yes, they sent an email on 2/9 stating that they have made the transfer to my bank account but it's been 2 weeks and I just received my bank statement with no such transfer on record.

I have contacted them and someone has replied saying to check my account details but it is consistent with what the bank has personally told me to provide. If I had known earlier, I'll just transfer it to my PayPal!

Hope I do get paid and VC's bank has a record of rejection or some sorts from my bank. So nervous.
 
#62
cotonblanc said:
Thank you for the reply. Yes, they sent an email on 2/9 stating that they have made the transfer to my bank account but it's been 2 weeks and I just received my bank statement with no such transfer on record.

I have contacted them and someone has replied saying to check my account details but it is consistent with what the bank has personally told me to provide. If I had known earlier, I'll just transfer it to my PayPal!

Hope I do get paid and VC's bank has a record of rejection or some sorts from my bank. So nervous.
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Oh no, fingers crossed for you Cotonblanc. I have had mine through paypal and was very straightforward - definitely worth arranging for next time. Hope you get it all sorted.
 
#64
Kopisusu said:
Hi cotonblanc, have you checked in your VC account when the payments were scheduled to be made? They only make payments twice a month (sorry if you already know these things).
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Thanks for the information - I didn't know that and have some things listed with them. So bad at reading the small print... ;)
 
#65
Sorry if I'm being dense, but does someone understand the premium membership? I got an email about it and it says you can preview items during the curation period but I thought they curated the item after it was sold? When I bought something, the seller sent it in after I bought it and they then curated it and said it didn't match the description and did I still want it.

Do they mean you get a sneak peak in between someone uploading the details and them actually publishing them on the site? I've noticed some things are available in 24 hours so they must have them already.
 
#66
Does anyone have any experience about buying Celine Luggage from VC? I've read about so many negative experiences and I have just bought one and I am concerned that it is fake.Thanks.
 
#67
soleilbrun said:
Hello,
I buy and sell with them all the time. The prices are good and they have payment plans 3x if necessary. Eveything arrives in a timely manner and just as pictured. Always authentic and I never had a problem. Go for it, you'll like it. Although they market in the UK, it is mostly a french speaking site so most descriptions are in french but feel free to talk in english.
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I think I'm going to purchase from there today. How does the payment plan option work?
 
#69
liyah8001 said:
I think I'm going to purchase from there today. How does the payment plan option work?
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I tried using the payment plan form the US and the option was not available for me. When I am in Belgium it works well. You pay half the price with the inital purchase and the remaining half is split over the next 2 months.

cotonblanc said:
They have still not paid me. :(
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I have found that if you complain publicly on their facebook page they respond reallll fast!
 
#70
Just keep emailing them, every day/twice a day asking them for an update. I've sold many things with them and although I've been paid every time, there have been some delays. They have always been very quick to respond to emails and helpful so I hope they don't fob you off

The info you add for your bank details is confusing though, it took me a few times and a few calls to my bank to check what they needed
 
#72
I have been upset by VC today. I joined premium membership and purchase an expensive item yesterday. The 10% code would not work and customer service was closed. I felt under pressure to buy as the seller had accepted my offer so I went ahead and thought they could adjust for me once the customer service opened. I called and they said I could not have 10% as I got free shipping for being premium. The difference in saving is huge. I feel upset and misled. I am waiting to hear back from them but I found it all a bit sneaky and I don't see the point of upsetting customers.
 
#74
KariL said:
Does anyone have any experience about buying Celine Luggage from VC? I've read about so many negative experiences and I have just bought one and I am concerned that it is fake.Thanks.
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Have it authenticated by an independent 3rd part like authenticate4U.com. As others have stated their athenticating skills (lack thereof) are very questionable. Don't forget that if they don't work with you, there is recourse. You can get your money back via paypal or with your credit card. Good luck!
 
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