they didn't accept my Prada bag too, it was an older style, but in great condition, and I was hoping to sell it for cheap. looks like they don't like this brand lol
ThredUp Selling - Luxe
- Thread starter AnnaFreud
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they didn't accept my Prada bag too, it was an older style, but in great condition, and I was hoping to sell it for cheap. looks like they don't like this brand lol
I did message them about it too (actually even twice), I don't know what was the glitch - showing wrong number of days or expiring early, but gosh I was so tired to see those items constantly reserved that I decided to reclaim it anyways and move to ebay and others
Just wanted to loop back on this! I just logged into my app and my two remaining consignment items show 18/23 days before they’re returned to me... however when I log in on the website, the same items show 23/28 days. So there’s a glitch somewhere and I’m not sure which is correct. I realize this doesn’t solve the “reserved” time not counting against you, but the time remaining in itself is messed up!
they have serious issues with time of reply. that's driving me crazy. Sometimes they answer within a couple of days and sometimes I had to wait for 7 days and more. And 2 weeks ago I sent Ashley a nice message about how great they packed my items last time I got return, and they didn't even bother to come back to me. I know there were no questions in those letter, but still feel bad about being ignored after all my warm words of gratitude. I always answer to my buyers when they express how happy they are with their experience with me
I think they are just severely understaffed.
Another area that needs improvement.If you go to your selling history it should be sorted by bag, and then there should be a date on the bag when it was processed. Add 2 days lag time to get on the site plus 84 days and I think that should give you the expiration date, presuming that the reserve time is in fact still counting against us as others have noted. I have 2 last dresses expiring in 2 weeks on 24/7 reserve and I really want the new feature to kick in ASAP. :/
yes, same here, responses are taking forever now, frustrating, and strange to me as they had a big round of vc funding i blv not that long ago... why wouldnt that include additional staff?I think they are just severely understaffed.
does anyone know of another site that does the work for you, but still pays high commissions? and absorbs returns? i'd like to find another viable option for my best pieces in case luxe doesnt fix the cart.
i think Vestiaire was considering a concierge service... anyway any input appreciated!
Vestiaire does have a concierge service but they take an even larger cut than when you list regularly through them. You kind of get what you pay for.
Totally agree with your statement here. Less work required and/or lower risk to the seller usually = lower payout.
I sent a message to ask about the “commit to buy” feature. This is what I heard back.
“The commit to buy feature isn't going to be rolled out to everyone at once, it's already available for a super small group at the moment but will expand soon. Unfortunately I'm not able to provide a specific date.”
I am getting frustrated that my items are not available for sale (in carts) since I keep reducing prices and they are starting to expire on the site. I just asked to reduce the price of my Birkin again, what do you ladies think is a very attractive price to offer? I think prices literally have to be so good that people will put in the effort to stalk the site for a week or two in order to get the item (like I had to do with the scarf I purchased).
“The commit to buy feature isn't going to be rolled out to everyone at once, it's already available for a super small group at the moment but will expand soon. Unfortunately I'm not able to provide a specific date.”
I am getting frustrated that my items are not available for sale (in carts) since I keep reducing prices and they are starting to expire on the site. I just asked to reduce the price of my Birkin again, what do you ladies think is a very attractive price to offer? I think prices literally have to be so good that people will put in the effort to stalk the site for a week or two in order to get the item (like I had to do with the scarf I purchased).
I feel like the price you have for the birkin is really good, but I'm not an Hermes expert and know people are picky about type of leather for their bag, etc...is it a popular type of leather? You could put the bag in for quotes to a few consignment sites to see what they would sell it for to get an idea.
I had two remaining dresses from my first box and just decided to go ahead and reclaim rather than wait as I feel like the listings were getting stale and I can probably sell them quickly by listing on ebay etc when I got them back using stock pics that will show the way the dresses look better. I'm still happy with the number of items that did sell.
My $350 bag from my second box is still sitting, regularly getting reserved but not bought. I really don't want to reclaim and relist that so really am getting antsy for the commit to buy feature too.
Here's another chevre birkin from 2002 listed on The Real Real at $9k (and not coupon eligible). They give you 80% payouts on birkins. If they can get yours sold for $9k and you get 80% you are better off than the 100% payout on the $6700 you currently have it listed for on TU. I suggest asking them for a listing quote.
https://www.therealreal.com/product...bags/hermes-chevre-de-coromandel-birkin-35-37
Thanks! It’s a good idea to start exploring other options. I’ve never tried consignment on the Real Real or Fashionphile yet.
Haha it’s actually exactly the same bag!! Except mine has pink contrast stitching and GHW. We just have to price everything lower on TU because of the low visibility unfortunately.
I can understand why you withdrew some of your dresses early to sell your own.
A few of my items expired recently and I put them up on Vestiaire Collective to sell there. Some of the other expiring items I may just keep for myself.
I reduced the price of my Chanel slingbacks to $349, which seems like a good price compared to any other site (or even to eBay) but TU needs to know which keywords to use to advertise certain products I think. If someone does a Google search for Chanel slingback, which I’ve done myself many times, they would never these. TU calls them a “smoking flat”, whatever that means.
I am not a very active TPFer but I have done a bit of “low range”(?) TU Luxe selling. What I mean is I have sent Rebecca Minkoff, Proenza Shouler, and Red Valentino bags in, and they have not yet processed my Georgio Armani, Tory Burch, and other Luce clothes I sent in.
My experience is customer service responses are slow BUT they accidentally listed my NWT Red Valentino tote as unbranded for a very low price, they left it that way and it sold but right away they paid me $268 to compensate when I emailed them about the mistake!
I currently have someone hoarding my one bag in their cart. So far so good but Im worried about losing my items if they don’t sell and I dont claim them back fast enough. Any experience with that?
Meg
My experience is customer service responses are slow BUT they accidentally listed my NWT Red Valentino tote as unbranded for a very low price, they left it that way and it sold but right away they paid me $268 to compensate when I emailed them about the mistake!
I currently have someone hoarding my one bag in their cart. So far so good but Im worried about losing my items if they don’t sell and I dont claim them back fast enough. Any experience with that?
Meg