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Claire told me the same thing about the "commit to buy" feature possibly starting at the end of the month but "no guarantees" on any timeline. I don't think it makes sense to send in high value items until this is implemented. My bags are still sitting there reserved every second.
Yeah I think I will wait to see if the feature goes up on schedule. But even with that, wondering if TU shoppers will shell out for designer pieces at reasonable prices or if they will only buy when you are offering it at 80-90% off retail. Hard to tell right now. I had only sent in things I had for a while and was willing to put deep markdowns on...for newer items I would want to list at fairly reasonable resale prices.
Until they start getting more traffic, which of course is linked with having a good selection of desirable items actually being available for purchase, I think it will be more the deep discount crowd.
Yes, and they really really need to improve merchandise display. I also sent this to Claire:
wow, those photos are terrible! Do they expect people will want to buy them, looking like that?
You can peruse through the site and find numerous examples like that. It's as if zero thought was put into it. It's one thing to sell used GAP t-shirts looking like that, it's another to try to sell "LUXE" items in that state.
Haha! I was just going to comment on how my new chanel slingbacks have not sold at a great price because the photos are awful!
They will re-photograph for you if you contact them. You shouldn't have to, but it's better than nothing as long as they have your item. It helps if you send them an example of a similar item from another site (TRR, Yoogi's etc).
That's crazy that you (as their client) would have to show them an example of how an item should be listed!
The LUXE program is new and they are having a lot of growing pains. We have been trying them out due to the 100% commission promotion, so I am giving them a little slack for being in "beta." But they really need to be making significant improvements if they want people to continue to send them things. They need to bring on some luxury merchandisers to direct the program.
I really think that whether an item is luxe or not, there are obvious ways to photograph things to make them look attractive to buyers. I don't think they need luxury merchandisers, just someone with common sense, or maybe someone who does a lot of shopping.
