I am very sorry to hear about everyone’s recent poor LUXE experiences. My first LUXE bag was processed 13 days after their estimated date.
I only sent 2 items; a MJ wallet from when MJ had a separate premier line and a small
Prada bag. Both were in gently used pre-owned condition. They accepted the MJ wallet, but said that the Prada bag is on it’s way back to me. This is fine with me so far, as the MJ wallet would have been harder for me to sell myself.
The wallet has been photographed, but the sale is not active yet. Imo the wallet is priced fairly high, unless someone has a 40% off code to use. I will likely reduce the price.
I sent a pristine box and dust bag with the wallet which they don’t mention and did not photograph. To me, this is a miss on their part. I have seen at least one listing showing a box in just fair shape.
I am worried now that the Prada bag will be sent back without the authenticity card and tag that I included, making it of less value to me. I should have just sent a copy.
After reading other poster’s poor experiences (thank you so much for this), I only sent 2 items that I would not have been happy about losing, but would not devastate me.
I do not think that they are really able to handle all of the items that they are receiving now. It does not seem that they are as skilled in handling and pricing luxury goods as they should be (or do not have enough people who are) to make this program work well.
I will reserve final judgment until my wallet sale becomes active, and I get my bag back.