Hi RM & Team,
I have had my parcel (Isobel nubuck Guava saddle) go missing in transit, I've contacted the couriers (13ten and Yodel) and they've told me to contact you and resolve the issue.
(My cynical mind tells me that someone's got themselves a nice new bag free of charge and i'm absolutely furious).
I have now emailed you, via your website, and am hopeful of a fast and positive outcome.
I have had my parcel (Isobel nubuck Guava saddle) go missing in transit, I've contacted the couriers (13ten and Yodel) and they've told me to contact you and resolve the issue.
(My cynical mind tells me that someone's got themselves a nice new bag free of charge and i'm absolutely furious).
I have now emailed you, via your website, and am hopeful of a fast and positive outcome.