Hello there! I'd like to share my experience with this bag. I've used this for about a year and I rotate it pretty often with my other bags. The rattan has held up really well, no fibers snagging onto clothes. The shape is still structured and no distortion noticeable. I do sometimes carry this bag on the shoulder when I need to use both my hands, though, it should be noted that the opening is bulky and not meant to worn on the shoulder for long periods. I also use a drawstring bag as an insert, to keep the interior clean.
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Love this basket! Definitely on my wishlist!