I agree. I have the Caissa Hobo. It's is my very first LV bag and I got it for my 40th birthday no less. But after hearing all these issues, it's not worth it. I'd be afraid if the screw gets lose and the bag breaks, God knows where I'll be and since the bag does not have a top closure, my stuff might fall all over the place. Is it true that I have 30 days to do an exchange?
Yes, 14 days for a refund and 30 days for exchange.
