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Thank you so much, you're great. No, you didn't really talk me into doing anything, I think in the end, your sound advise, the others, and me just being realistic, helped me to ultimately make my mind up. And that's great to know about Atlanta Lenox! I have shopped there before, on a few occasions.... my parents used to live in Atlanta, before we moved them back to Ohio a couple years ago. I know the store, and the Mall, very well!! I will let my SA know... not sure why my SA said that everyone was sold out, but maybe Lenox sold theirs late in the day. But anything I've ever wanted to buy my store has always gotten for me (I go to Saks in Cincinnati, and the Saks First points are a great bonus), so I will attempt to be patient and see what happens. But thank you again for everything. Yes, hopefully we will all be really happy after all this!!!
I really love a hobo, too.The Caissa has quickly become my favorite bag. So Ive decided that if the screws fail, I will have it repaired or replaced. All the same, I respect the decision of those who have decided to return it. A brand new bag should be of excellent quality, design, and construction worry-free. I know youre going to really like this hobo; its such a pretty (and functional) bag. And youre right, if your bag has the defect, LV will let you return or exchange it, or they will repair it if thats an option. As long as you are aware of the problem and how you are going to deal with it, then I think youll be fine whether you choose to keep it or send it back. Let us know what you decide to do. OK, well now I just got back from taking mine back today!!! The more I slept on the issue, or thought about it before I slept, I just felt like it was silly to hold on to this bag, especially with the design issue with it, and especially since I wasn't even going to be carrying it yet, not at least for another month or more, so I thought, what's the point?
Anyway, I also felt better about it all after I did it. My SA said that he totally understood, and that they were probably going to be getting "kits" to fix the bags, but really didn't know much more info than that or a time frame. So I was again, feeling better about my decision. Even though I already sold my Reggia!! So I was going to look at seriously getting the Kensington, as I wasn't feeling it with the Sienna, didn't want the Delightful (have the Azur MM and didn't want to go with another one), however was told that they were currently sold out of the Kensington everywhere with a bit of a waitlist right now (?????), so they went ahead and put in a reservation for me for that bag, which again, I'm not in a big hurry, as I am still into my Azur and other lighter color bags, so I will just wait. So thank you, tlo, and everyone here for the support.
It's sometimes hard to part with them... Sometimes I feel like a purse hoarder.
I hope they find me another one like they did you! They offered a store credit to make it easier for them, making out they were 'looking after me' PFFFT
Really they just don't want to have to bother with it! I'm not happy with them at the moment and I do NOT want another bag. If they can't give me another one then I'll be demanding a refund.
