Hello, I have the cassia clutch in red. Beautiful but don't really wear it. Took it out this morning and the hardwear had tarnished (I know it's usual) but there are white spots on the glazing and my hands were red. Il looks fine when I look at it, so not melting yet. I live in Paris, France and we are in a lockdown until at list mid may. Should I call customer service or just wait for the stores to reopen ? Can they just reglaze it ? (I love it for sentimental reasons). Thanks !