**The Caissa Hobo and Tote Club**

[tlo]

I received a text back from my SA stating they were having quality issues with the bag and for me to please bring it in. They will be glad to exchange it for me while their quality department works on a resolution.

So they do know about it. It must be a problem with almost all of them, if not all. This was quick for the higher ups to know of a quality issue.

 

[Shoppinmel]

I'm so sorry that so many of you are having issues with your bags. This is such a gorgeous bag and it's such a shame.

 

[tlo]

I'm so sorry that so many of you are having issues with your bags. This is such a gorgeous bag and it's such a shame.

Thanks Shoppinmel!!! It is a shame. I LOVE this bag and will hate to give it up. I never buy a DE new release when it first comes out. But the Rose Ballerine was selling out so fast I was afraid if I waited, I wouldn't get it.

I hope they can fix the issue.

 

[Shoppinmel]

Thanks Shoppinmel!!! It is a shame. I LOVE this bag and will hate to give it up. I never buy a DE new release when it first comes out. But the Rose Ballerine was selling out so fast I was afraid if I waited, I wouldn't get it.

I hope they can fix the issue.

I hope they can too! I was considering the Caissa as well but definitely not if they don't fix this serious issue. 😔

 

[sherilynn67]

I think I'm going to be exchanging mine this week for the delightful.

 

[tlo]

I hope they can too! I was considering the Caissa as well but definitely not if they don't fix this serious issue. 😔

It's a gorgeous bag and so comfortable to carry. The issue must affect all of them for Corp. to be involved so fast!

 

[tlo]

I think I'm going to be exchanging mine this week for the delightful.

I think I'm going to do the same sherilynn. I'm going either Wed. or Fri.

 

[sherilynn67]

I think I'm going to do the same sherilynn. I'm going either Wed. or Fri.

We can do a reveal together. [emoji41]

 

[l8dbug]

I think the tote is very nice. I bought it when it first came out and I've had no problems with it at all.

It appears to be made very well. It's lightweight, roomy, comes in two sizes, and made in France. I have no idea why people are dissing it.

I'm very pleased with it. Check it out. Mine is the PM.

Love this! Are the handles long enough so the pm be slipped over the shoulder? Thanks!

 

[tlo]

We can do a reveal together. [emoji41]

LOL!! Yes we can!!! A TWIN reveal!!

 

[LuvIte]

Just talked to CS and they said I could either return or exchange ..so mine is going back as well. Not sure what to get..so sad..[emoji20]

 

[tlo]

Just talked to CS and they said I could either return or exchange ..so mine is going back as well. Not sure what to get..so sad..[emoji20]

I'm sorry you are having trouble with yours too. It's hard to decide~!

 

[LuvIte]

I'm sorry you are having trouble with yours too. It's hard to decide~!

Actually I have been using mine for a week with no issues but don't want to worry about having them...
Not sure about the delightful...will try on and see...

 

[fyn72]

Well I'm still not giving mine up just yet. I may end up the only one with one at this rate! LOL I'll wait to see what they'll come up with to fix the part.

 

[tlo]

Actually I have been using mine for a week with no issues but don't want to worry about having them...
Not sure about the delightful...will try on and see...

I've been using mine too and the handle hasn't come off but once I read here I checked and my screws were loose. I tightened them and kept using it and they would loosen right back up.

So back it goes