That's my FAVORITE Club!!

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So I thought I'd get my Favorite MM out today as I've only wore it twice since I bought it from the boutique in April. And what I feared the most with this bag has happened..... the dreaded crease:sad:. Now I've been aware of the crease issue, was before I bought it but thought it may have only been an issue with the older make. I was sure to store it stuffed with felt between the flap & the bag standing up. So I was quite surprised to see the crease. I called LV customer service (I'm in Australia & live 2 hours away from the store). At first I was told that the crease happens when the bag isn't stored with anything in it. I told the assistant how I stored the bag & then he went on to say it's just what the canvas does. Let's just say I told him that that wasn't acceptable for a $1200 bag & he gave me an email to repairs to send pictures to & they would decide whether they could repair it. I'm so sick of lv acting dumb about this crease issue which from what I can see on this thread is quite common. I asked the Sa about it when I bought the bag in April & she said she'd never heard of that issue.

Sorry for the long post but can anyone tell me from recent experience what will happen? Even if they agree to change it over I don't know if i want to risk it happening again!! So annoyed right now :annoyed:
 
So I thought I'd get my Favorite MM out today as I've only wore it twice since I bought it from the boutique in April. And what I feared the most with this bag has happened..... the dreaded crease:sad:. Now I've been aware of the crease issue, was before I bought it but thought it may have only been an issue with the older make. I was sure to store it stuffed with felt between the flap & the bag standing up. So I was quite surprised to see the crease. I called LV customer service (I'm in Australia & live 2 hours away from the store). At first I was told that the crease happens when the bag isn't stored with anything in it. I told the assistant how I stored the bag & then he went on to say it's just what the canvas does. Let's just say I told him that that wasn't acceptable for a $1200 bag & he gave me an email to repairs to send pictures to & they would decide whether they could repair it. I'm so sick of lv acting dumb about this crease issue which from what I can see on this thread is quite common. I asked the Sa about it when I bought the bag in April & she said she'd never heard of that issue.

Sorry for the long post but can anyone tell me from recent experience what will happen? Even if they agree to change it over I don't know if i want to risk it happening again!! So annoyed right now :annoyed:

Oh dear God don't tell me so... I exchanged mine a few months ago and store it just like you hoping this would finally resolve the issue. I love the bag but it's requires more maintenance than it's worth imo. If it comes back again I will def not be exchanging for the same bag.
I am so sorry this happened. Please post a pic.
 
Oh dear God don't tell me so... I exchanged mine a few months ago and store it just like you hoping this would finally resolve the issue. I love the bag but it's requires more maintenance than it's worth imo. If it comes back again I will def not be exchanging for the same bag.

Here are the pics. This bag was bought brand new in April & has only been used 2 times!!!!
 

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Has anyone not had this creasing problem? I have my heart set on a favorite MM in DA but it puts me off hearing about these defects!

I'm planning on wearing my favourite most days, so it will cop a bit of a use, will this bag be up for that kind of use?
 
Crap. I really love this bag but I'm starting to think I should get a different bag when I go in to exchange it. Sigh. The Eva is cute but much smaller. Decisions decisions.
I'm the same as you, I love the bag but don't know if it's worth all the trouble! If I get offered a replacement I don't think I could get another one for fear of having to go through the same thing down the track. I'm maybe thinking of going with the pochette nm. Not as nice as favorite but @ least it has a zip & no crease issues.
 
Has anyone not had this creasing problem? I have my heart set on a favorite MM in DA but it puts me off hearing about these defects!

I'm planning on wearing my favourite most days, so it will cop a bit of a use, will this bag be up for that kind of use?
I think it really depends. There are people on here who have never had a problem with theres & use it a lot. I was hoping that would be the case for me but unfortunately it wasn't. Like I said previously I've only used this bag twice & stored it correctly & this is what has happened. I hope if you get one you find one with no crease issues.
 
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Has anyone not had this creasing problem? I have my heart set on a favorite MM in DA but it puts me off hearing about these defects!

I'm planning on wearing my favourite most days, so it will cop a bit of a use, will this bag be up for that kind of use?

I don't have this problem .. I have this bag since february 2016 and used it a couple of times
 
Has anyone not had this creasing problem? I have my heart set on a favorite MM in DA but it puts me off hearing about these defects!

I'm planning on wearing my favourite most days, so it will cop a bit of a use, will this bag be up for that kind of use?

I bought mine in May and only used it once so far (I know - sad) and it does not have the crease.

FullSizeRender.jpg
I am storing it upright, stuffed and with 3 paper tissues between the bag and the flap. :nuts:
As much as I love the look of this bag, I might sell it again, probably next year. I just don`t find a lot of use for it. :-s
 
I bought mine last year, preloved in pristine condition; used it handful times and love her so much until I discover the crease. The crease
in my bag is very light, I think it just start to form but enough to terrify me. My fear is if Lv lets me exchange the defective bag without receipt/ proof of purchase since I'm not original owner . Here is my bag, date code 1115, made in France . IMG_3475.JPGIMG_3476.JPG
 
I purchased my bag preloved and had it exchanged at the store on Tuesday for the crease. I have made it a point to purchase preloved bags with a reciept only since I've heard they ask for them. They did take a picture of the receipt when they were accessing the bag and they kept it when I made the exchange.
 
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